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Printer properties
Printix Administrator » Printers » Printer properties
On the Setup tab, you can modify the properties of the printer. Additional tabs: Print queues Printix Go Diagnostics History Modify printer name In Printer name, select the Modify icon. In the Modify printer name dialog, edit the Printer name or…
Printix Administrator
Printix Administrator
Printix Administrator is used to configure Printix and manage your printers. Only administrators can Sign in to Printix Administrator. Administrators are users with the Role: System manager or Site manager. Help Select the Help icon to open context…
Printer requirements
Introduction » Requirements » Printer requirements
The product is designed to work with any printer that meet these requirements: Network connected with a static IP address. SNMP is enabled on the printer. Both SNMPv1 and SNMPv3 is supported. Printers that does not support SNMP can be added manually. Printer…
Add printer issues
Troubleshooting » Add printer issues
Open Printix Troubleshooter PDF Check that a print driver is selected for the OS Firewall blocks download of print driver Device setup in progress Computer failed to install print driver: -2,147,467,259 See also: Can I use label printers? How to remove…
Printer already exists
Error messages » Printer already exists
The printer you are trying to add is already known by Printix. RESOLUTION: If you tried to add the printer, but this failed, you may want to delete the printer from the Unregistered printers page and then add it again.
Printer registration issues
Error messages » Printer registration issues
For troubleshooting steps please refer to: Discover printers does not find printer No Printix Client acts as proxy on this network Not responding This is not a printer Missing printer information Missing print driver Fetching data Unknown model name Unknown…
Missing printer information
Error messages » Printer registration issues » Missing printer information
Unable to get any information from the printer. Has SNMP been disabled on the printer? Is the communication blocked by a firewall? RESOLUTION: Check the above and try again. It is recommended to restart the printer after having made changes to its SNMP…
Group properties
Printix Administrator » Groups » Group properties
Additional tabs: Print queues Users Computers Secure print Must print securely Check this if the group’s users must print securely. Print later by default Check this if the groups users will have print later as the preferred print…
Gateway properties
Printix Administrator » Networks » Gateway properties
To get here: Open the Networks page. Select Unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. Select a gateway. On the Setup tab you can select a network the gateway should be added…
Network properties
Printix Administrator » Networks » Network properties
To get here: Open the Networks page. Select a network. On the Setup tab you can give the network a more descriptive name, control if print queues should be converted, and delete gateways. Additional tabs: Computers Printers Settings Network…
User properties
Printix Administrator » Users » User properties
On the Setup tab, you can modify the role of the user. Select Role and thereby what functions the user can perform: Select Save at the bottom of the screen. An email is sent to the user. *You will be signed out of Printix Administrator if your own role is…
Computer properties
Printix Administrator » Computers » Computer properties
On the Setup tab, you can view the properties of the computer. Additional tabs: Groups Print queues Tasks Diagnostics History Info Version The version number of the Printix Client running on the computer. Address The addresses of the…
Workflow properties
Printix Administrator » Settings » Capture workflows » Workflow properties
Settings Workflow name The name of the workflow. Must not contain any leading or trailing spaces and must not contain the characters: ~ “ # % & * : < > ? / \ { | } Active Check this to make the workflow Active so users can use the workflow. This is…
How to open Printix Administrator
How to » How to open Printix Administrator
There are multiple ways in which you can open Printix Administrator on your computer, tablet, and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…
Print queue properties
Printix Administrator » Print queues » Print queue properties
To get here: Open the Print queues page or the Printers page to view the print queues. Select a print queue. On the Setup tab you can modify the properties of the print queue. Additional tabs: Groups Drivers Computers Modify properties for…
How to add a printer
Printix Configurator » How to add a printer
The below process can be used to add a label printer that is connected via USB to for example a D-Link print server. In case the D-Link print server is using the LPR protocol, and the print queue name used to reach the specific USB port on the D-Link print…
How to set default printer
How to » How to set default printer
With Printix, you can set the default printer as follows: Set default printer by group membership Remotely set default printer on a selected computer See also: How a user can set default printer on Windows How a user can set default printer on Mac How to…
How to replace a printer
How to » How to replace a printer
!It is best practice to do this outside office hours, especially if the replacement printer is a different model or from another printer vendor, as you may want to change print drivers and or update print queues (step 6-8). Unbox and connect the replacement…
This is not a printer
Error messages » Printer registration issues » This is not a printer
The entered address does not point to a printer. RESOLUTION: Correct the address so it points to the printer.
Discover printers does not find printer
Error messages » Printer registration issues » Discover printers does not find printer
A Discover printers does not add the printer as expected. Is the printer powered on? Is the printer connected to the network? Is the printer on a different subnet than the computer doing the discovery. Please add a printer from that subnet manually and then do a…
No printer port selected on Windows
Error messages » No printer port selected on Windows
On a Windows computer, when you open the Printer properties dialog and select the Ports tab, the Printix printer does not have a selected Internet port. RESOLUTION: Enable Internet Printing Client on the computer. When Printix Client is installed, it should…
How to print printer ID sign
How to » How to print printer ID sign
The printer ID sign makes it easy to identify the physical printer. By scanning the QR code you can open Printix App and select the printer in one go. All Printix printers gets a unique three-letter ID, also known as, the printer ID. If you want customized printer ID…
How to activate a printer queue
How to » How to activate a printer queue
Open the Workflow properties page. Check Active. Select Save. It is recommended to mount the printer ID sign at the printer, so it is easy for users to identify the printer. Unchecking Active will not remove the print queue from computers, where it is already…
What is the Printix Anywhere printer?
FAQ » What is the Printix Anywhere printer?
The Printix Anywhere printer allows you to roam between printers and collect the document at the printer you choose. When you submit a document to the Printix Anywhere printer, your document is always kept for later release via your phone, tablet, or…
How to capture at the printer
Printix Go » How to capture at the printer
These are generic instructions. Sign in to the printer. Select the Printix Capture icon. A list of capture workflows appears. Select the appropriate capture workflow. Only if you are signed in with the role System manager is the Active…
I can not sign in to Printix Administrator
Troubleshooting » Sign in issues » I can not sign in to Printix Administrator
You are not able to sign in to Printix Administrator. RESOLUTION: Open your browser in Incognito or In private mode and enter the Printix Home (acme) followed by /admin Example: https://acme.printix.net/admin You will get Permission denied if you do not have the…
How to register printer with NFC tag
How to » How to register printer with NFC tag
Open the native Printix App on your Android phone. You MUST have the role as System manager. Android Most Android phones support NFC. iOS Apple iPhone 7 and newer with iOS 13 or later can register NFC tags with Printix App version 2.1.6 or…
How to add an EFI Fiery printer
How to » How to add an EFI Fiery printer
If a printer is using an EFI Fiery Controller, also known as a Raster Image Processor (RIP), you should follow these instructions to get the printer added in Printix Administrator. Before you begin, please obtain the following information: IP address of the Fiery…
How to release documents at the printer
Printix Go » How to release documents at the printer
These are generic instructions. Printer vendor specific instructions: Epson, HP, Konica Minolta, Kyocera, Lexmark, Ricoh, Xerox. Sign in to the printer. Select the Printix Print icon. Select the documents you wish to release, or select Select all…
How to prepare Xerox printer for Printix Go
Printix Go » Printix Go Xerox – How to » How to prepare Xerox printer for Printix Go
*These preparations are only necessary for the following printers and MFPs: AltaLink models and EC8036/EC8056 models. Open the printer’s web page and log in as admin. Select the Properties tab. On the menu, select Login/ Permissions/ Accounting, then select…
How to prepare Epson printer for Printix Go
Printix Go » Printix Go Epson – How to » How to prepare Epson printer for Printix Go
Before installing Printix Go the printer needs to be setup correctly. Activate Epson Open Platform !Printix Go installation (including update and uninstall) will cause the Epson printer’s network interface to restart leaving it disconnected from the network…
How to prepare Lexmark printer for Printix Go
Printix Go » Printix Go Lexmark – How to » How to prepare Lexmark printer for Printix Go
Create a local admin account on the printer Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Security. Select Login Methods. In the Local Accounts section select Add User. Select User Name/Password. In the…
How to prepare Kyocera printer for Printix Go
Printix Go » Printix Go Kyocera – How to » How to prepare Kyocera printer for Printix Go
Download the Kyocera ZIP file Open the Software page. Scroll to the Printix Go section and select Kyocera (ZIP) to download it. Install Printix Go Kyocera via KYOCERA Net Viewer Printix Go Kyocera is installed via the Kyocera application KYOCERA Net Viewer…
How to prepare Fujifilm printer for Printix Go
Printix Go » Printix Go Fujifilm – How to » How to prepare Fujifilm printer for Printix Go
*This is coming functionality and subject to change. Contact us if you have questions. Last modified 2024/03/21. Make sure no other application is installed on the printer that changes how users sign in to the printer. Printix does not support having more than one…
How to sign in as machine administrator on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to sign in as machine administrator on Ricoh printers
Follow these steps to sign in as an administrator on Ricoh printers when Printix Go is installed. On the Sign in page, touch the upper left corner of the printer’s touchscreen five times. An icon will briefly appear. This takes you to the printer’s home…
How to sign in as machine administrator on Xerox printers
Printix Go » Printix Go Xerox – How to » How to sign in as machine administrator on Xerox printers
Follow these steps to sign in as machine administrator on Xerox printers when Printix Go is installed. You will be asked to enter the same Username and Password that you used in the Printix Go sign in profile. Select the Keyboard icon in the top right…
How to sign in as machine administrator on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to sign in as machine administrator on Lexmark printers
*This functionality in response to out of scope request (OOS 18787). It requires Printix Go Lexmark version 2.0.0.5. Follow these steps to sign in as an administrator on Lexmark printers when Printix Go is installed. On the Sign in page, touch the Printix top bar…
How to sign in with card at the printer
Printix Go » How to sign in with card at the printer
These are generic instructions. Printer vendor specific instructions: Epson, HP, Konica Minolta, Kyocera, Lexmark, Ricoh, Xerox. Present card to the printer’s card reader. Before 60 seconds have elapsed, select the Printix Print icon. A computer…
How to change the language of a Kyocera printer
Printix Go » Printix Go Kyocera – How to » How to change the language of a Kyocera printer
Sign in to the printer’s web page as an administrator. Select Device Settings and System in the menu. In General, set the desired Language, then select Submit. The language does not change immediately in two scenarios: If a user is not signed in to the…
How to prepare Konica Minolta printer for Printix Go
Printix Go » Printix Go Konica Minolta – How to » How to prepare Konica Minolta printer for Printix Go
Before installing Printix Go, the printer needs to be set up correctly. The printer needs to be powered on and off during this process: SSL setting Enable web browser OpenAPI setting TCP socket setting Verify access to printer Additional steps to use card…
How to test if a printer can be reached
How to » How to test if a printer can be reached
Use one of the below methods to verify if a printer can be reached by a computer (responds to the ping request). Make sure the printer is powered on and connected to the network. Ping printer from Computer properties page Open the Computer properties page. Select…
How to give a printer a static IP address
How to » How to give a printer a static IP address
If a printer’s IP address is not static, the IP address may eventually be changed by your DHCP server. The IP address may change after the printer has been to sleep, been powered off, or disconnected from the network. How quickly it happens depends on the lease…
How to sign in as an administrator on HP Workpath printers
Printix Go » Printix Go HP – How to » How to sign in as an administrator on HP Workpath printers
When first signing in to an HP Workpath printer, there is no option to sign in as an administrator. To enable signing in to the printer as an administrator: Sign in to the printer’s web page as an administrator. On the Security tab, select Access Control in…
Data light on the printer flashes, but nothing is printed
Troubleshooting » Print issues » Data light on the printer flashes, but nothing is printed
This can happen if you are trying to release a print anywhere document to a printer that has been registered as supporting PDF, but in reality it does not support PDF printing. This has been reported for some Konica Minolta printers, such as KONICA MINOLTA C652…
How to sign in with ID code at the printer
Printix Go » How to sign in with ID code at the printer
These are generic instructions. Printer vendor specific instructions: Epson, HP, Konica Minolta, Kyocera, Lexmark, Ricoh, Xerox. Enter ID code (6-digit) on the touchscreen. Select to see the digits entered. If you do not know your ID code: Select…
How to test communication to Printix Cloud from the printer
Troubleshooting » Printix Go issues » How to test communication to Printix Cloud from the printer
Printix Go on the printer needs to be able to communicate to the Printix Cloud internet endpoints: https://device-api.printix.net https://api.printix.net https://on-device-printer-sign-in.printix.net https://on-device-printer-release-documents.printix.net You…
How to install Printix Go on a Ricoh printer without using the Printix Client
Printix Go » Printix Go Ricoh – How to » How to install Printix Go on a Ricoh printer without using the Printix Client
*This is coming functionality. Last modified 2024/03/02. Printix Go Ricoh can now be used to release documents from the cloud without the required presence of a computer running Printix Client. Ricoh printers in clientless mode must be added using manual registration…
Mobile print
Printix Administrator » Settings » Mobile print
On the Mobile print tab, you can enable mobile print to allow printing from phones and tablets, Android and iOS/iPadOS. To get here: Select Menu , Settings . Select the Mobile print tab. See also: Requirements How to enable via the cloud for a print…
Diagnostics
Printix Administrator » Printers » Printer properties » Diagnostics
Select the Diagnostics tab to collect the latest status from the printer. Ready Warning Error Printer is not monitored or not responding – the status text is the last know status of the printer. Select Network (Network1) to see details about…
Zero trust networks
Getting started » Zero trust networks
To print a document, a computer with Printix Client must be online on the same network as the printer. This may not be possible if it is required that printers and computers are kept on separate networks. To resolve this, you can run a computer, preferably a server,…
How to uninstall Printix Go
Printix Go » How to uninstall Printix Go
Select Printers . Select the Printer name of the relevant printer to open the Printer properties page. Select the Printix Go tab. Select Uninstall. Optionally, after a minute passed, refresh the page and verify that the Status changed from Installed to…
Enable third-party Pull printing
Printix Redirector » Enable third-party Pull printing
If you have a third-party Follow/Pull printing solution, you can still benefit from Printix. Users can continue using existing card readers to sign in and release documents from the enabled printers’ touchscreen control panel. Printix allows you to…
Printers
Printix Administrator » Printers
Lists the Printers Select printer’s Printer name, ID or select and Modify to open the Printer properties page. Select the printer’s number (2) of Queues or select and Queues to toggle the view of print queues. Select individual printers and…
Printix Go
Printix Administrator » Printers » Printer properties » Printix Go
Select Install to install Printix Go on the printer. Only available once the printer has been assigned a Go configuration and Sign in profile. Select Uninstall to uninstall Printix Go from the printer. Go configuration Select Go configuration setup to…
History
Printix Administrator » Printers » Printer properties » History
On the History tab, you can see when changes were made to the printer. Optionally, select Level to control the amount of information shown. The levels are as follows: Debug, Info, and Warning. The level is cumulative, that is, if you select Debug, you will also…
Print queues
Printix Administrator » Printers » Printer properties » Print queues
To get here: Open the Printers page to view the print queues. Select Print queues Lists the printer’s Print queues Select print queue’s Name, or select and Modify to open Print queue properties. Select individual print queues and select…
Sign in profile
Printix Administrator » Settings » Printix Go » Sign in profile
You can see the Printers that use the sign in profile. Select Sign in profile setup to open Sign in profile menu: Select Assign to printers to assign the sign in profile to multiple printers. Select Delete sign in profile to delete the sign in profile.…
How to install card reader on HP printers
Printix Go » Printix Go HP – How to » How to install card reader on HP printers
Locate an available USB Type-A port on the back of the printer or on the side of the printer’s touchscreen control panel. Connect the card reader to the USB Type-A port. On the Printer properties page Card reader should show Vendor and Created for the…
Build a new site with Printix Cloud
Getting started » Next steps » Build a new site with Printix Cloud
This describes a “green field” scenario, where you want to have Printix installed and configured before users move into the new office/site. Follow the steps below to build your print infrastructure. Step 1: Install Step 2: Set up print queues Step 3:…
How to work with print driver configurations
How to » How to work with print driver configurations
Instead of using the print driver’s factory default settings, you can add your own print driver configuration. When the printer is added on the user’s computer, the configuration is added as well. That way, the user does not have to make these…
Universal Print by Microsoft
Getting started » Universal Print by Microsoft
Printix integrates with Universal Print by Microsoft and runs on Microsoft Azure. Requirements Features How to assign the Universal Print license to a user How to integrate with Universal Print How to revoke the integration with Universal Print …
SNMP configuration
Printix Administrator » Settings » SNMP » SNMP configuration
You can see the properties of the selected SNMP configuration. For the description of each property, see SNMP. You can Modify or Delete the SNMP configuration. You can see the printers that use the selected SNMP configuration. You can Search for a printer…
How to add secure print to Universal Print
How to » How to add secure print to Universal Print
Publish and share the Printix Anywhere print queue so you can print securely with Universal Print and Printix. In Printix Administrator on the Authentication page, select the Microsoft Entra ID tab. If Integrate with Universal Print shows Accept again, then…
Unregistered printers
Printix Administrator » Printers » Unregistered printers
Printers that fail to register will appear on this page. Open Printers page. Select Unregistered printers. Select a printer and select Diagnose at the bottom of the screen. Or select and Diagnose. If asked, then in Network select the Modify icon to select…
How to add print queues to a group
How to » How to add print queues to a group
Open the Group properties page. Only available if groups (Microsoft Entra or Google) are enabled. Select the Print queues tab. Select Modify Select the print queues to be added to the group. For each print queue check the relevant options: Check…
How to discover printers by hostname
Printix Client » How to discover printers by hostname
By default, Printix discovers printers via the print queues installed on the computer and also broadcasts for printers based on network subnet information. The discovered printers are by default registered in the Printix Cloud by their IP address and not by hostname…
How to enable printing via the cloud
How to » How to enable printing via the cloud
Normally, for printing to function, a user’s computer must be on the same company network as the printer. By enabling printing via the cloud, users can print to this printer while they are on another company network. Open the Print queue properties…
Printix Go troubleshooting
Troubleshooting » Printix Go issues » Printix Go troubleshooting
Categories: General Verify sign in profile failed Sign in to printer failed No Printix Client acts as proxy on this network Changed Go configuration does not take effect Printix Go installation status says failed Troubleshooting card readers How to…
Groups
Printix Administrator » Print queues » Print queue properties » Groups
On the Groups tab, you can add the groups the print queue should be a member of. Only available if groups (Microsoft Entra ID or Google) are enabled. Select Add groups to add groups. Select Settings for non-groupmembers and Add print queue automatically to…
How to add groups to a print queue
How to » How to add groups to a print queue
Open the Print queue properties page. Select the Groups tab. Only available if groups (Microsoft Entra or Google) are enabled. Select Add groups to add groups. Check Show all to show all groups, including those that have not been added to a print…
How to install card reader on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to install card reader on Konica Minolta printers
A Konica Minolta field service engineer needs to be involved to enable the use of a card reader. Connect the card reader directly to the external USB port located at the rear next to the network port. It may be necessary to remove the right-rear cover to access the USB…
How to enable processing of PDF documents
How to » How to enable processing of PDF documents
Normally, if the destination printer supports PDF, documents printed through Printix Chromebook, printed from phone or tablet (Mobile print) and print anywhere documents, are sent as PDF data to the printer. Check Process PDF/XPS to force the PDF data to be processed…
How to change print driver
How to » How to change print driver
If you are not satisfied with the default choice of print driver, you can change it. If you want to use a print driver that is not in the Printix driver store, then you can add the print driver yourself by making a printer use it on the Windows or macOS edition in…
Canon generic print driver
Print drivers » Universal print drivers » Canon generic print driver
The Canon generic print driver is available for: PCL6 Print driver name: Canon Generic PCL6 Driver PostScript Print driver name: Canon Generic PS3 Driver UFR II Print driver name: Canon Generic UFR II Driver !If possible, ALWAYS select the print driver name that…
HP universal print driver
Print drivers » Universal print drivers » HP universal print driver
The HP Universal Print Driver (UPD) is available for: PCL5 Print driver name: HP Universal Printing PCL5 PCL6 Print driver name: HP Universal Printing PCL6 PostScript Print driver name: HP Universal Printing PS !If possible, ALWAYS select the print driver name…
HP DesignJet universal print driver
Print drivers » Universal print drivers » HP DesignJet universal print driver
The HP DesignJet Universal Print Driver is available for: HPGL Print driver name: HP DesignJet Universal Print Driver HPGL !If possible, ALWAYS select the print driver name that includes a version number. This is to mitigate that Windows can not differentiate…
Lexmark universal print driver
Print drivers » Universal print drivers » Lexmark universal print driver
The Lexmark universal print driver v2 supports more than 60 printer models and is available for: PCL 5 Print driver name: Lexmark Universal v2 PCL XL Print driver name: Lexmark Universal v2 XL PostScript Level 3 Print driver name: Lexmark Universal v2 PS3 !If…
How to add printers
How to » How to add printers
Add printers in Printix Administrator If you add the printer by IP address, make sure to give it a static IP address. If the added printer does not appear after a few seconds, then look for it on the Unregistered printers page. Open the Printers …
Print queues
Printix Administrator » Computers » Computer properties » Print queues
Lists the computer’s Print queues Select Refresh to refresh the list. Managed is checked if the print queue is printing through Printix. *There may be a delay of up to 30 minutes before the result of the below Add, Convert, Update, Set as default, and…
Printix Go Ricoh supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go Ricoh supported printers and MFPs
Last modified 2024/02/15. Installation on one printer at a time from the Printer properties page is supported. Installation on multiple printers from the Printix Go tab on the Settings page is not supported. If you intend to install on a Gestetner, Infotec,…
How to activate a workflow
How to » How to activate a workflow
Select Menu , Settings . Select the Capture workflows tab. Select the Workflow name to open the Workflow properties page. Check Active. Select Save. Workflows that are not active can only be used by you as an administrator: You can select the workflow in…
How to automatically add and remove print queues
How to » How to automatically add and remove print queues
On the Print queues page select individual print queues and select Modify. Check Add print queue automatically to add the selected print queues automatically on users’ computers running Printix Client. Only available if the print queue is Active. Print…
Xerox global print driver
Print drivers » Universal print drivers » Xerox global print driver
The Xerox global print driver (X-GPD) is available for: PCL 5 Print driver name: Xerox Global Print Driver PCL 5 PCL 6 Print driver name: Xerox Global Print Driver PCL 6 PostScript Print driver name: Xerox Global Print Driver PS !If possible, ALWAYS select the…
How to work with groups
How to » How to work with groups
Groups can be used to control access to printers and deploy printers based on users’ and computers’ group membership. About groups Exclusive access examples Hide print queues from users How to enable Microsoft Entra groups How to enable…
How to install card reader on Epson printers
Printix Go » Printix Go Epson – How to » How to install card reader on Epson printers
Connect the card reader Locate the USB type-A port: WorkForce Enterprise MFPs: Front Side WorkForce Pro MFPs: Rear Side EcoTank Pro MFPs: Front Side Connect the card reader. *If you connect a card reader to the wrong port you will get the message:…
Secure print
Printix Administrator » Settings » Secure print
On the Secure print tab, you can enable and configure the print methods: Print later and Print anywhere. To get here: Select Menu , Settings . Select the Secure print tab. Secure print Enable secure print Users can choose to print securely and wait to…
Go configuration
Printix Administrator » Settings » Printix Go » Go configuration
You can see the Printers that use the Go configuration, and you can Modify the Go configuration. Select Go configuration setup to open Go configuration menu: Select Modify to modify the Go configuration. Select Assign to printers to assign to and…
Organization with multiple sites want to eliminate print servers
Getting started » Implementation guide » Organization with multiple sites want to eliminate print servers
Printix Cloud Print Management Service is a cloud-based multi-tenant subscription service, which runs with Printix Client installed on users’ computers (Windows and Mac) and with a copy of the print infrastructure. No on-premise servers and databases are…
Ricoh universal print driver
Print drivers » Universal print drivers » Ricoh universal print driver
The Ricoh universal print driver is available for: PCL6 Print driver name: RICOH PCL6 UniversalDriver or PCL6 Driver for Universal Print. PostScript Print driver name: RICOH PS UniversalDriver or PS Driver for Universal Print. !If possible, ALWAYS select the…
Home office
Printix Administrator » Settings » Home office
On the Home office tab you can enable home office printing so employees can print on their printer at home when they are working at home on their company laptop. This gives the employee the flexibility to review, make notations and proofread documents on paper…
Understanding networks
Getting started » Understanding networks
Consider a company with two sites (Amsterdam and Berlin) with separate networks. There is no routing between the two, that is, from Amsterdam, you cannot reach (ping) a printer in Berlin and vice versa. Teach Printix about networks so it can filter what printers are…
Konica Minolta universal print driver
Print drivers » Universal print drivers » Konica Minolta universal print driver
The Konica Minolta universal print driver is available for: PCL Print driver name: KONICA MINOLTA Universal PCL PostScript Print driver name: KONICA MINOLTA Universal PS !If possible, ALWAYS select the print driver name that includes a version number. This is to…
Install Printix Go
Printix Go » Install Printix Go
In order to install Printix Go, a Sign in profile and a Go configuration must be created and assigned. Also, it must be a Printix Go supported printer. Open Printer properties and select the Printix Go tab. Select Sign in profile setup to open Sign in…
How to get logs from Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to get logs from Ricoh printers
Ricoh printers Open the printer’s web page and Login as Administrator. In the address delete what comes after the printer’s IP address an insert: /web/entry/df/websys/direct/getSysInfo.cgi Example:…
How to create print queues
How to » How to create print queues
On the Printer properties page select the Print queues tab. Select Create print queue In the Create print queue dialog enter Print queue name. Cannot contain the characters ‘\’ and ‘,’ Must be unique for the printer.…
How to get started with capture and workflow
How to » How to get started with capture and workflow
We recommend that you, as the System manager, go through the below so you and your users can get started with capture and workflow. Check requirements. Evaluate from which sources (printer and/or mobile) your users need to capture data from. Optionally check…
Print queues
Printix Administrator » Print queues
Lists the Print queues Select Print queue name, ID or select and Modify to open the Print queue properties page. Select the print queue’s number of Computers to see the list of computers that has the print queue installed. Select individual print…
Toshiba universal print driver
Print drivers » Universal print drivers » Toshiba universal print driver
The Toshiba universal print driver is available for: PCL Print driver name: Toshiba Universal Printer 2 PostScript Print driver name: Toshiba Universal PS3 !If possible, ALWAYS select the print driver name that includes a version number. This is to mitigate that…
How to add print queues to computer
How to » How to add print queues to computer
On the Computer properties page select the Print queues tab. Select Add print queues to computer. Select the print queues to select the print queues to be added on the computer. A star ★ appears after the printer ID if the print queue is not…
How to control if anywhere documents should come out in color or black
How to » How to control if anywhere documents should come out in color or black
When you submit a document to the Printix Anywhere printer, your document is always kept for later release via your phone, tablet, or computer. On Windows (11, 10, Server 2022, 2019, and 2016) the document is sent as PDF and processed using the print driver…