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Sign in profile

Printix Administrator » Settings » Printix Go » Sign in profile

You can see the Printers that use the sign in profile. Select Sign in profile setup to open Sign in profile menu: Select Assign to printers to assign the sign in profile to multiple printers. Select Delete sign in profile to delete the sign in profile.…

Azure AD conditional access

Printix App » Azure AD conditional access

This is relevant if you want to control how authorized users access your cloud apps, including Printix. *Please follow the steps below, if users get the message “Your sign-in was successful but does not meet the criteria to access this resource.” Open a…

Loops back to Sign in page

Troubleshooting » Sign in issues » Loops back to Sign in page

Printix Client does not know its Printix Home Is a web proxy and/or SSL inspection used? I do not recognize the used web proxy Is FIPS (Federal Information Processing Standards) enabled on the computer? Printix Client does not know its Printix Home When this is…

Sign in page is blank or says: JavaScript support is required by this page

Troubleshooting » Sign in issues » Sign in page is blank or says: JavaScript support is required by this page

The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST…

How to open the printer’s web page

How to » How to open the printer’s web page

Printers that have a direct network connection often include a built-in web server that lets you manage the printer from any browser on the network. Open a web browser and enter the printer’s IP address (Example: 192.168.1.10) or hostname in the address…

Sign in page shows: Website not found

Troubleshooting » Sign in issues » Sign in page shows: Website not found

Follow the suggestions shown on the page. If this does not help, then submit a support request where you describe the issue and supply the information obtained by following these steps: Right-click the page and select Properties. Double-click on the text:…

How to remotely access control panel on HP printers

Printix Go » Printix Go HP – How to » How to remotely access control panel on HP printers

Open the printer’s web page and Sign in as Administrator. On the Information tab, select Remote Control-Panel in the menu. Select Launch Private Remote Control-Panel.

How to remotely access control panel on Xerox printers

Printix Go » Printix Go Xerox – How to » How to remotely access control panel on Xerox printers

Open the printer’s web page. Select Remote Control Panel. Select Request Session.

How to remotely access control panel on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to remotely access control panel on Ricoh printers

Open the printer’s web page and Login as Administrator. On the menu select Device Management, and then Remote Panel Operation.

How to remotely access control panel on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to remotely access control panel on Kyocera printers

Open the printer’s web page and Login as administrator. In the Network Settings menu, select Protocol. Make sure Enhanced VNC (RFB) over SSL is turned on. Download and install VNC Viewer from the internet. In VNC Viewer, select the File menu and then New…

How to remotely access control panel on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to remotely access control panel on Lexmark printers

Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Select Remote Operator Panel. In Launch Remote Operator Panel select Launch.

How to use view mode on the Printers page

How to » How to use view mode on the Printers page

Select View mode to control what printer information should be shown. The ID and Printer name columns are always shown. Default – An overview of printers, their status and location. Columns: Queues, Status, Network, Address, Created, and…

How to remotely access control panel on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to remotely access control panel on Konica Minolta printers

Enable remote accss on the printer Open the printer’s web page and Login as Administrator. Select Network in the main menu. In Remote Panel Settings select Remote Panel Server Settings. Change Server Setting from NO to YES to enable remote access to the…

How to open Printix Administrator

How to » How to open Printix Administrator

There are multiple ways in which you can open Printix Administrator on your computer, tablet, and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…

How to work with print driver configurations

How to » How to work with print driver configurations

Instead of using the print driver’s factory default settings, you can add your own print driver configuration. When the printer is added on the user’s computer, the configuration is added as well. That way, the user does not have to make these…

Your sign-in was successful but does not meet the criteria to access this resource

Troubleshooting » Sign in issues » Your sign-in was successful but does not meet the criteria to access this resource

Your organization have set Conditional access in Azure Active Directory and this access policy may have applied on the group or user. RESOLUTION: Follow the instructions in: Azure AD conditional access

Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’

Troubleshooting » Sign in issues » Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’

The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST…

Printix Go

Printix Go

Printix Go integrates with your printer’s touchscreen control panel, offering secure print release, copy control, card-based authentication and more. Features Requirements Printix Go supported printers and MFPs Epson HP HP Workpath…

Printix Go

Printix Administrator » Settings » Printix Go

On the Printix Go tab, you can create, modify, and delete Sign in profiles and Go configurations. To get here: Select Menu , Settings . Select the Printix Go tab. Select Go configuration name (All locked) to open Go configuration page to see the…

Printix Redirector

Printix Redirector

Printix Redirector is used to: Enable third-party Pull printing Printing to so called Follow/Pull print queues from Kofax Control Suite, PaperCut, SafeCom, Equitrac, PrinterLogic and similar third-party printing solutions. Enable USB printing Printing to locally…

Install Printix Go

Printix Go » Install Printix Go

In order to install Printix Go, a Sign in profile and a Go configuration must be created and assigned. Also, it must be a Printix Go supported printer. Open Printer properties and select the Printix Go tab. Select Sign in profile setup to open Sign in…

How to prepare Lexmark printer for Printix Go

Printix Go » Printix Go Lexmark – How to » How to prepare Lexmark printer for Printix Go

Create a local admin account on the printer Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Security. Select Login Methods. In the Local Accounts section select Add User. Select User Name/Password. In the…

Item does not exist

Error messages » Item does not exist

The printer, user, or computer you are modifying has meanwhile been deleted, perhaps by another user with administrative rights. RESOLUTION: The list with the item, for example the list of printers, is automatically refreshed. After the refresh, the item you were…

Citrix and RDS

Getting started » Citrix and RDS

Printix printing is also possible if you use Citrix or Remote Desktop Services (RDS). Install Printix Client on the Citrix Servers and install Printix Client on at least one computer at each site/location. Please refer to Citrix and RDS Profile Management on how…

How to enable Azure authentication

How to » How to enable Azure authentication

Enable this to allow users to sign in with their Microsoft work or school account and get single sign-on (SSO) to Printix. You just need a user account in Azure AD to configure Azure AD integration. On the Authentication page, select the Azure AD tab. Select…

How to change language

How to » How to change language

The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…

Azure AD

Printix Administrator » Authentication » Azure AD

On the Azure AD tab you can enable and configure Azure authentication. You just need a user account in Azure AD to configure Azure AD integration. See also: How to enable Azure authentication How to accept Printix for all users How to enable Azure AD…

How to enable Azure AD groups

How to » How to enable Azure AD groups

If you have enabled Azure authentication you can use Azure AD groups to deploy and control access to printers based on users’ group membership. You must have the role as global admin in Azure AD to synchronize groups. *Nested groups are not supported. On…

Go configuration

Printix Administrator » Settings » Printix Go » Go configuration

You can see the Printers that use the Go configuration, and you can Modify the Go configuration. Select Go configuration setup to open Go configuration menu: Select Modify to modify the Go configuration. Select Assign to printers to assign to and…

Printix Go troubleshooting

Troubleshooting » Printix Go issues » Printix Go troubleshooting

Categories: General Verify sign in profile failed Sign in to printer failed No Printix Client acts as proxy on this network Changed Go configuration does not take effect Printix Go installation status says failed Troubleshooting card readers How to…

How to install Printix Go on multiple printers

Printix Go » How to install Printix Go on multiple printers

Select Menu , Settings . Select the Printix Go tab. Select the name of a Go configuration (Copy is unlocked) to open the Go configuration page. Select the gear icon in the top left cell to open Go configuration menu. Select Assign to printers. The…

How to sign in as an administrator on HP Workpath printers

Printix Go » Printix Go HP – How to » How to sign in as an administrator on HP Workpath printers

When first signing in to an HP Workpath printer, there is no option to sign in as an administrator. To enable signing in to the printer as an administrator: Sign in to the printer’s web page as an administrator. On the Security tab, select Access Control in…

draft – How to install a Kyocera printer with KYOCERA Net Viewer

Printix Go » Printix Go Kyocera – How to » draft – How to install a Kyocera printer with KYOCERA Net Viewer

*This is coming functionality and is subject to change. Contact us if you have questions. Last modified 2022/08/31. Download and install the latest version of KYOCERA Net Viewer from the Kyocera web page. Launch the KYOCERA Net Viewer. Select the Add Devices icon…

Groups

Printix Administrator » Print queues » Print queue properties » Groups

On the Groups tab you can add the groups the print queue should be a member of. Only available if groups (Azure AD or Google) are enabled. Add groups Select Add groups to add groups. Exclusive access A print queue that has Exclusive access checked for…

How to install card reader on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to install card reader on Konica Minolta printers

A Konica Minolta field service engineer needs to be involved to enable the use of a card reader. Connect the card reader directly to the external USB port located at the rear next to the network port. It may be necessary to remove the right-rear cover to access the USB…

Sign in issues

Troubleshooting » Sign in issues

Open Printix Troubleshooter PDF I can not sign in to Printix Administrator Your sign-in was successful but does not meet the criteria to access this resource Sign in to Printix App does not allow username and password to be entered Sign in page is missing Sign…

How to include Printix Client in a managed image

How to » How to include Printix Client in a managed image

To make Printix Client work with a managed image, you need to modify Windows Registry before you create the managed image. Install Printix Client, so it becomes part of the new managed image. A managed image is typically used in connection with: Azure Virtual…

Printix Go

Printix Administrator » Printers » Printer properties » Printix Go

Select Install to install Printix Go on the printer. Only available once the printer has been assigned a Go configuration and Sign in profile. Select Uninstall to uninstall Printix Go from the printer. Go configuration Select Go configuration setup to…

Printix Go supported printers and MFPs

Printix Go » Printix Go supported printers and MFPs

Printix Go is available for these vendors: Epson HP HP Workpath (Coming) Konica Minolta Kyocera (Coming) Lexmark Ricoh Xerox Features Present card to Sign in at printer to release documents. Printix functions: Print (release documents). Coming…

How to test communication to Printix Cloud from the printer

Troubleshooting » Printix Go issues » How to test communication to Printix Cloud from the printer

Printix Go on the printer needs to be able to communicate to the Printix Cloud URLs: https://device-api.printix.net https://api.printix.net https://on-device-printer-sign-in.printix.net https://on-device-printer-release-documents.printix.net You need to open…

How to sign in as guest on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to sign in as guest on Konica Minolta printers

Follow these steps to sign in as guest on Konica Minolta printers when Printix Go is installed. *Requires Printix Go Konica Minolta version 1.3.0.0 and later. On the Sign in page select Guest in the upper right of the printer’s touchscreen control panel. …

User properties

Printix Administrator » Users » User properties

On the Setup tab you can modify the role of the user. Select Role and thereby what functions the user can perform: Select Save at the bottom of the screen. An email is sent to the user. *You will be signed out of Printix Administrator if your own role is…

How to enable Google groups

How to » How to enable Google groups

If you have enabled Google authentication you can use Google groups to deploy and control access to printers based on users’ group membership. You must have a Google Workspace administrator account. *Nested groups are not supported. Computer groups are not…

How to prepare Konica Minolta printer for Printix Go

Printix Go » Printix Go Konica Minolta – How to » How to prepare Konica Minolta printer for Printix Go

Before installing Printix Go, the printer needs to be set up correctly. The printer needs to be powered on and off during this process: SSL setting Enable web browser OpenAPI setting TCP socket setting Verify access to printer Additional steps to use card…

Analytics

Printix Administrator » Settings » Analytics

On the Analytics tab, you can configure access to data for analysis and reporting. Data can be extracted into your own database or you can choose to access it from the Printix Cloud. Data can be viewed and analyzed with Printix Power BI solution or a tool of…

Universal Print by Microsoft

Getting started » Universal Print by Microsoft

Printix integrates with Universal Print by Microsoft and runs on Microsoft Azure. Requirements Features How to integrate with Universal Print How to revoke the integration with Universal Print Requirements Microsoft Azure AD. An active Universal…

How to add users

How to » How to add users

Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Azure authentication User must have a Microsoft work or school account. Azure AD guest users, also known as Azure Active…

How to sign in as machine administrator on Xerox printers

Printix Go » Printix Go Xerox – How to » How to sign in as machine administrator on Xerox printers

Follow these steps to sign in as machine administrator on Xerox printers when Printix Go is installed. You will be asked to enter the same Username and Password that you used in the Printix Go sign in profile. Select the Keyboard icon in the top right…

How to sign in as guest on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to sign in as guest on Ricoh printers

Follow these steps to sign in as guest on Ricoh printers when Printix Go is installed. *This is coming functionality and requires a future Printix Go Ricoh version. Last modified 2022/09/09. *The Access control settings in the Go configuration MUST have all functions…

How to submit a support request

How to » How to submit a support request

Before you submit a support request, you may want to read Troubleshooting or watch this video: Open the Support page. Fill out the form. To help us investigate and hopefully reproduce the issue, we urge you to include as much detail as possible, such…

Microsoft integration

Introduction » Features » Microsoft integration

Sign in with Microsoft Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix with users’ Microsoft account. Supports multiple Azure AD directories per Printix…

Site manager

Roles » Site manager

As Site manager you can sign in to Printix Administrator and will have management access to the sites you have rights to. Refer to the sections below to see the actions you can take as Site manager. Printers Discover printers on the managed site network. Add…

How to add groups to a print queue

How to » How to add groups to a print queue

Open the Print queue properties page. Select the Groups tab. Only available if groups (Azure AD or Google) are enabled. Select Add groups to add groups. Check Show all to show all groups, including those that have not been added to a print…

Transactions

Printix Administrator » Subscription » Transactions

Lists the transactions. Select Retry to try to pay the transaction if it failed. Select Change credit card to use another credit card. Select Invoice number (19395) to download the invoice. Select Authenticate payment to approve payment via the…

How to add print queues to a group

How to » How to add print queues to a group

Open the Group properties page. Only available if groups (Azure AD or Google) are enabled. Select the Print queues tab. Select Modify Select the print queues to be added to the group. For each print queue check the relevant options: Check Exclusive…

How to enable processing of PDF documents

How to » How to enable processing of PDF documents

Normally, if the destination printer supports PDF, documents printed through Printix Chromebook, printed from phone or tablet (Mobile print) and print anywhere documents, are sent as PDF data to the printer. Check Process PDF/XPS to force the PDF data to be processed…

How to scan QR codes

How to » How to scan QR codes

Printix App for Android and iOS/iPadOS Open the native Printix App on your phone or tablet. To print all matching documents (anywhere and later), select the QR code icon at the top of the page. To print selected documents (anywhere or later) you can A) Select…

Printers

Printix Administrator » Printers

Lists the Printers Select printer’s Printer name, ID or select and Modify to open the Printer properties page. Select the printer’s number (2) of Queues or select and Queues to toggle the view of print queues. Select individual printers and…

How to give a printer a static IP address

How to » How to give a printer a static IP address

If a printer’s IP address is not static, the IP address may eventually be changed by your DHCP server. The IP address may change after the printer has been to sleep, been powered off, or disconnected from the network. How quickly it happens depends on the lease…

How to work with groups

How to » How to work with groups

Groups can be used to control access to printers and deploy printers based on users’ and computers’ group membership. About groups Exclusive access examples Hide print queues from users How to enable Azure AD groups How to enable Google…

System manager

Roles » System manager

As System manager you have full rights in Printix Administrator to control everything, including the roles of all other users. Open Printix Administrator Manage sites Manage networks Manage printers Manage print queues Manage users Manage computers Manage…

Printix Go Ricoh supported printers and MFPs

Printix Go » Printix Go supported printers and MFPs » Printix Go Ricoh supported printers and MFPs

Last modified 2022/09/30. Installation on one printer at a time from the Printer properties page is supported. Installation on multiple printers from the Printix Go tab on the Settings page is not supported. If you intend to install on a Gestetner, Infotec,…

Zero trust networks

Getting started » Zero trust networks

To print a document, a computer with Printix Client must be online on the same network as the printer. This may not be possible if it is required that printers and computers are kept on separate networks. To resolve this you can run a computer, preferably a server,…

How to enable Okta authentication

How to » How to enable Okta authentication

Configure Okta Open a new browser window and sign in to Okta Console (okta.com), using your Okta administrator account credentials. In the Okta Console select Admin. In the Okta Admin console select Applications, and then Applications. Select App…

Security and data protection

Introduction » Security and data protection

In order to allow you to manage your printers and offer our Printix Cloud Print Management Service, we register necessary information. This is typically the information you can see either directly or in a processed format in Printix Administrator. *Printix meets the…

Organization with multiple sites want to eliminate print servers

Getting started » Implementation guide » Organization with multiple sites want to eliminate print servers

Printix Cloud Print Management Service is a cloud-based multi-tenant subscription service, which runs with Printix Client installed on users’ computers (Windows and Mac) and with a copy of the print infrastructure. No on-premise servers and databases are…

Azure Virtual Desktop

Getting started » Azure Virtual Desktop

Printix printing is also possible if you use Azure Virtual Desktop. Requirements Printix Client must be installed on the Azure Virtual Desktop computer. You must enable printing via the cloud for the printers to be used by the Azure Virtual Desktop…

How to set default printer

How to » How to set default printer

With Printix, you can set the default printer as follows: Set default printer by group membership Remotely set default printer on a selected computer See also: How a user can set default printer on Windows How a user can set default printer on Mac How to…

Migrate print server to Printix Cloud

Getting started » Next steps » Migrate print server to Printix Cloud

Step 1: Install Printix Client on the print server Step 2: Deploy Printix Client to computers Step 3: Remove print server Requirements: You have access to an administrative account and can sign in to the print servers. Make the recommended: Implementation…

How to enable printing via the cloud

How to » How to enable printing via the cloud

Normally, for printing to function, a user’s computer must be on the same company network as the printer. By enabling printing via the cloud, users can print to this printer while they are on another company network. Open the Print queue properties…

How to set up scan to email on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to set up scan to email on Konica Minolta printers

Once configured, you can Sign in to the printer, select Scan or Scan/Fax function. Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as…

Mobile print

Printix Administrator » Settings » Mobile print

On the Mobile print tab, you can enable mobile print to allow printing from phones and tablets, Android and iOS/iPadOS. To get here: Select Menu , Settings . Select the Mobile print tab. See also: Requirements How to enable via the cloud for a print…

How to

How to

How to section is also in: Printix User Manual Categories: Sign in Printers, print queues and print drivers Users Deployment Networks and sites Groups Printix Go Cloud storage Analytics and reports Troubleshooting *If you have any questions or feedback,…

How to deploy Printix Client with Microsoft Endpoint Manager

How to » How to deploy Printix Client with Microsoft Endpoint Manager

You can automatically deploy Printix Client with Microsoft Endpoint Manager. If you also Enable Azure authentication users are automatically registered the first time they sign in to Printix Client with their Microsoft work or school account. Can I use Microsoft Intune…

How to add an unknown network to a network

How to » How to add an unknown network to a network

Open the Networks page. Select Unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. If there are many unknown networks you can Add a gateway from the computer properties page. Alternatively use…

How to test if a printer can be reached

How to » How to test if a printer can be reached

Use one of the below methods to verify if a printer can be reached by a computer (responds to the ping request). Make sure the printer is powered on and connected to the network. Ping printer from Computer properties page Open the Computer properties page. Select…

Print queue properties

Printix Administrator » Print queues » Print queue properties

To get here: Open the Print queues page or the Printers page to view the print queues. Select a print queue. On the Setup tab you can modify the properties of the print queue. Additional tabs: Groups Drivers Computers Modify properties for…

How to discover printers

How to » How to discover printers

Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. Open the Printers page. Select Discover printers. In Select…

How to delete a gateway from a network

How to » How to delete a gateway from a network

Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select the Delete icon. Select Confirm.

How to get Lexmark logs

Printix Go » Printix Go Lexmark – How to » How to get Lexmark logs

Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.10/se Select Embedded Solutions. Select Set Logging level, then Yes, and then Submit. Select Go back to main menu to return to the Embedded Solutions…

How to modify network name

How to » How to modify network name

Open the Networks page. Select the network. Select Modify. On the Network properties page edit the Network name. Select Save.

How to merge networks

How to » How to merge networks

If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…

How to interact with the Printix Power BI report

How to » How to interact with the Printix Power BI report

Once you have set up analytics, the Printix Power BI report provides a multi-perspective view into your Printix managed print environment. *Try this interactive Power BI demo report. The report has 16 pages (or tabs): About the report Overview Printers…

How to add a gateway to a network

How to » How to add a gateway to a network

Alternatively to the below method you can choose to Add a gateway from the computer properties page. Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select Add gateway. In the Add gateway…

Unable to perform action while Printix Client is on an unknown network

Error messages » Unable to perform action while Printix Client is on an unknown network

You have selected Discover printers on the Computer properties page, but the computer is unable to perform this, as it is currently on an Unknown network. RESOLUTION: Discover printers from the Printers page.

How to change print driver

How to » How to change print driver

If you are not satisfied with the default choice of print driver, you can change it. If you want to use a print driver that is not in the Printix driver store, then you can add the print driver yourself by making a printer use it on the Windows or macOS edition in…

How to see what happened

How to » How to see what happened

System Select Menu , History . Printer See what printed on the printer and what changes were made to the printer. Open the Printers page. Select the printer and select Modify. Select the History tab. User See what the user did and what changes were made…

Computer properties

Printix Administrator » Computers » Computer properties

On the Setup tab you can view the properties of the computer. Additional tabs: Groups Print queues Tasks Diagnostics History Info Version The version number of the Printix Client running on the computer. Address The addresses of the…

How to add a network

How to » How to add a network

Open the Networks page. Select Add network In the Create new network dialog enter Network name. Select OK. Next you need to select the gateway (and thereby the computers) that should be part of the network. Select Unknown networks. If there are no…

How to reset password

How to » How to reset password

If you want to change your password or have forgotten your password: On the Sign in page select Forgot password? This is NOT supported for the native Printix App for Android and iOS/iPadOS. On the Reset password page: Enter the Email address you used…

How to enable Google authentication

How to » How to enable Google authentication

Enable this to allow users to sign in with their Google Workspace account to Printix. On the Authentication page select the Google tab. Check Enable Google authentication. Select Connect. On the Sign in with Google page sign in using your Google Workspace…

How to add Azure Blob Storage

How to » How to add Azure Blob Storage

Enable storage of pending documents in your secure cloud storage. That way, the user’s computer does not need to be online to release print later and print anywhere documents. However, a Printix Client still needs to be online on the printer’s network to…

How to install card reader on Xerox printers

Printix Go » Printix Go Xerox – How to » How to install card reader on Xerox printers

Activate card reader plug-in on VersaLink printers You need to install the Xerox USB Card Reader plug-in as follows: Download the USB Card Reader plug-in Visit support.xerox.com. Search for the model of your printer (Example: VersaLink C7020). Open the Drivers &…

Printer requirements

Introduction » Requirements » Printer requirements

The product is designed to work with any printer that meet these requirements: Network connected with a static IP address. SNMP is enabled on the printer. Both SNMPv1 and SNMPv3 is supported. Printers that does not support SNMP can be added manually. Printer…

Missing printer information

Error messages » Printer registration issues » Missing printer information

Unable to get any information from the printer. Has SNMP been disabled on the printer? Is the communication blocked by a firewall? RESOLUTION: Check the above and try again. It is recommended to restart the printer after having made changes to its SNMP…

How to reset to factory settings on HP printers

Printix Go » Printix Go HP – How to » How to reset to factory settings on HP printers

Open the printer’s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu. In the section Reset Firmware select Reset. Select Reset. The printer will now restart. Set printer’s date and time…

Drivers

Printix Administrator » Print queues » Print queue properties » Drivers

On the Drivers tab you can see the list of print drivers. Check Show all to show drivers for all Windows and macOS editions. Select System, Print driver, or select and Change print driver Select and Lock selection of print driver or Automatic selection…

How to work with sites

How to » How to work with sites

By optionally creating Sites , you can: Delegate management tasks to the IT personnel at the local site Administrators with the role Site manager can manage printers and printing in Printix Administrator without having excess permissions to change global…

Google

Printix Administrator » Authentication » Google

On the Google tab you can enable and configure Google authentication. See also: How to enable Google authentication How to enable Google groups Printix Chromebook How to remove sign in with email Google domain Select Connect. On the Google Sign in page…

Printix Go Xerox supported printers and MFPs

Printix Go » Printix Go supported printers and MFPs » Printix Go Xerox supported printers and MFPs

Last modified 2022/06/21. Requirements As a general rule, Printix Go, supports Xerox printers and MFPs that support Xerox EIP (Extensible Interface Platform) version 3.7 or later. It is highly recommended to use the latest firmware version. Printer…