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Sign in profile
Printix Administrator » Settings » Printix Go » Sign in profile
You can see the Printers that use the sign in profile. Select Sign in profile setup to open Sign in profile menu: Select Assign to printers to assign the sign in profile to multiple printers. Select Delete sign in profile to delete the sign in profile.…
Microsoft Entra Conditional Access
Printix App » Microsoft Entra Conditional Access
This is relevant if you want to control how authorized users access your cloud apps, including Printix. *Please follow the steps below if users get the message “Your sign-in was successful but does not meet the criteria to access this resource.” Open a…
Loops back to Sign in page
Troubleshooting » Sign in issues » Loops back to Sign in page
Printix Client does not know its Printix Home Is a web proxy and/or SSL inspection used? I do not recognize the used web proxy Is FIPS (Federal Information Processing Standards) enabled on the computer? Printix Client does not know its Printix Home When this is…
How to grant access to Microsoft OneDrive
How to » How to grant access to Microsoft OneDrive
You must have the role as global admin in Microsoft Entra ID to grant access to Microsoft OneDrive. On the Authentication page, select the Microsoft Entra ID tab. For Grant access to OneDrive, select Accept. On the Microsoft Sign in page: Enter your…
Sign in page shows: Website not found
Troubleshooting » Sign in issues » Sign in page shows: Website not found
Follow the suggestions shown on the page. If this does not help, then submit a support request where you describe the issue and supply the information obtained by following these steps: Right-click the page and select Properties. Double-click on the text:…
How to open the printer’s web page
How to » How to open the printer’s web page
Printers that have a direct network connection often include a built-in web server that lets you manage the printer from any browser on the network. Open a web browser and enter the printer’s IP address (Example: 192.168.1.10) or hostname in the address…
How to grant access to Microsoft SharePoint Online
How to » How to grant access to Microsoft SharePoint Online
You must have the role as global admin in Microsoft Entra ID to grant access to Microsoft SharePoint Online. On the Authentication page, select the Microsoft Entra ID tab. For Grant access to SharePoint, select Accept. On the Microsoft Sign in page: Enter…
How to remotely access control panel on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to remotely access control panel on Kyocera printers
Open the printer’s web page and Login as administrator. In the Network Settings menu, select Protocol. Make sure Enhanced VNC (RFB) over SSL is turned on. Download and install VNC Viewer from the internet. In VNC Viewer, select the File menu and then New…
How to remotely access control panel on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to remotely access control panel on Lexmark printers
Open the printer’s web page and Log in as administrator. In the Settings menu, select Device. Select Remote Operator Panel. In Launch Remote Operator Panel, select Launch.
How to remotely access control panel on HP printers
Printix Go » Printix Go HP – How to » How to remotely access control panel on HP printers
Open the printer’s web page and Sign in as Administrator. On the Information tab, select Remote Control-Panel in the menu. Select Launch Private Remote Control-Panel.
How to remotely access control panel on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to remotely access control panel on Ricoh printers
Open the printer’s web page and Login as Administrator. On the menu, select Device Management, and then Remote Panel Operation.
How to remotely access control panel on Xerox printers
Printix Go » Printix Go Xerox – How to » How to remotely access control panel on Xerox printers
Open the printer’s web page. Select Remote Control Panel. Select Request Session.
How to use view mode on the Printers page
How to » How to use view mode on the Printers page
Select View mode to control what printer information should be shown. The ID and Printer name columns are always shown. Default – An overview of printers, their status and location. Columns: Queues, Status, Network, Address, Created, and…
How to remotely access control panel on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to remotely access control panel on Konica Minolta printers
Enable remote access on the printer Open the printer’s web page and Login as Administrator. Select Network in the main menu. In Remote Panel Settings, select Remote Panel Server Settings. Change Server Setting from NO to YES to enable remote access to the…
How to open Printix Administrator
How to » How to open Printix Administrator
There are multiple ways in which you can open Printix Administrator on your computer, tablet, and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…
How to work with print driver configurations
How to » How to work with print driver configurations
Instead of using the print driver’s factory default settings, you can add your own print driver configuration. When the printer is added on the user’s computer, the configuration is added as well. That way, the user does not have to make these…
Your sign-in was successful but does not meet the criteria to access this resource
Troubleshooting » Sign in issues » Your sign-in was successful but does not meet the criteria to access this resource
Your organization have set Conditional access in Microsoft Entra ID and this access policy may have applied on the group or user. RESOLUTION: Follow the instructions in: Microsoft Entra Conditional Access.
Printix Redirector
Printix Redirector
Printix Redirector is used to: Enable third-party Pull printing Printing to so called Follow/Pull print queues from Kofax ControlSuite, PaperCut, SafeCom, Equitrac, PrinterLogic and similar third-party printing solutions. Enable USB printing Printing to locally…
Printix Go
Printix Administrator » Settings » Printix Go
On the Printix Go tab, you can create, modify, and delete Sign in profiles and Go configurations. To get here: Select Menu , Settings . Select the Printix Go tab. Select Go configuration name (All locked) to open Go configuration page to see the…
Destination profiles
Printix Administrator » Settings » Capture workflows » Destination profiles
Shows the Destination profiles and you can Create, Modify and Delete destination profiles. Select Create destination profile to create a destination profile. Select Name or select and Modify to open the Destination profile. Destination profile A…
How to create a workflow for Microsoft OneDrive
How to » How to create a workflow for Microsoft OneDrive
Select Menu , Settings . Select the Capture workflows tab. Select Create workflow. In the Settings section: In Workflow name enter the name of the workflow. In Active leave this unchecked for now. Leave All users can use this workflow checked for…
How to create a workflow for Microsoft SharePoint Online
How to » How to create a workflow for Microsoft SharePoint Online
Select Menu , Settings . Select the Capture workflows tab. Select Create workflow. In the Settings section: In Workflow name enter the name of the workflow. In Active leave this unchecked for now. Leave All users can use this workflow checked for…
Printix Go
Printix Go
Printix Go integrates with your printer’s touchscreen control panel, offering secure print release, copy control, card-based authentication and more. Features Requirements Printix Go supported printers and MFPs Epson HP HP Workpath Konica…
How to prepare Lexmark printer for Printix Go
Printix Go » Printix Go Lexmark – How to » How to prepare Lexmark printer for Printix Go
Create a local admin account on the printer Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Security. Select Login Methods. In the Local Accounts section select Add User. Select User Name/Password. In the…
Item does not exist
Error messages » Item does not exist
The printer, user, or computer you are modifying has meanwhile been deleted, perhaps by another user with administrative rights. RESOLUTION: The list with the item, for example the list of printers, is automatically refreshed. After the refresh, the item you were…
Install Printix Go
Printix Go » Install Printix Go
In order to install Printix Go, a Sign in profile and a Go configuration must be created and assigned. Also, it must be a Printix Go supported printer. Open Printer properties and select the Printix Go tab. Select Sign in profile setup to open Sign in…
Printix Go
Printix Administrator » Printers » Printer properties » Printix Go
Select Install to install Printix Go on the printer. Only available once the printer has been assigned a Go configuration and Sign in profile. Select Uninstall to uninstall Printix Go from the printer. Go configuration Select Go configuration setup to…
Citrix and RDS
Getting started » Citrix and RDS
Printix printing is also possible if you use Citrix or Remote Desktop Services (RDS). Install Printix Client on the Citrix Servers and install Printix Client on at least one computer at each site/location. Please refer to Citrix and RDS Profile Management on how…
Analytics
Printix Administrator » Settings » Analytics
On the Analytics tab, you can configure access to data for analysis and reporting. Data can be extracted into your own database or you can choose to access it from the Printix Cloud. Data can be viewed and analyzed with Printix Power BI solution or a tool of…
How to create a workflow for Connector
How to » How to create a workflow for Connector
*This is coming functionality and subject to change. Contact us if you have questions. Last modified 2024/02/19. Select Menu , Settings . Select the Capture workflows tab. Select Create workflow. In the Settings section: In Workflow name enter the name of…
How to change language
How to » How to change language
The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…
How to enable Microsoft Entra authentication
How to » How to enable Microsoft Entra authentication
Enable this to allow users to sign in with their Microsoft work or school account and get single sign-on (SSO) to Printix. You just need a user account in Microsoft Entra ID to configure Microsoft Entra integration. On the Authentication page, select the…
Microsoft integration
Introduction » Features » Microsoft integration
Sign in with Microsoft Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix with users’ Microsoft account. Supports multiple Microsoft Entra directories per Printix…
Microsoft Entra ID
Printix Administrator » Authentication » Microsoft Entra ID
On the Microsoft Entra ID tab, you can enable and configure Microsoft Entra authentication. You just need a user account in Microsoft Entra ID to configure Microsoft Entra integration. See also: How to enable Microsoft Entra authentication How to accept…
How to install card reader on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to install card reader on Konica Minolta printers
A Konica Minolta field service engineer needs to be involved to enable the use of a card reader. Connect the card reader directly to the external USB port located at the rear next to the network port. It may be necessary to remove the right-rear cover to access the USB…
How to install Printix Go on a Ricoh printer without using the Printix Client
Printix Go » Printix Go Ricoh – How to » How to install Printix Go on a Ricoh printer without using the Printix Client
*This is coming functionality. Last modified 2024/03/02. Printix Go Ricoh can now be used to release documents from the cloud without the required presence of a computer running Printix Client. Ricoh printers in clientless mode must be added using manual registration…
Site manager
Roles » Site manager
As Site manager, you can sign in to Printix Administrator and will have management access to the sites you have rights to. Refer to the sections below to see the actions you can take as Site manager. Printers Discover printers on networks belonging to managed…
System manager
Roles » System manager
As System manager you have full rights in Printix Administrator to control everything, including the roles of all other users. Open Printix Administrator Manage sites Manage networks Manage printers Manage print queues Manage users Manage computers Manage…
How to install Printix Go on multiple printers
Printix Go » How to install Printix Go on multiple printers
How to install Printix Go on multiple printers from the Printers page How to assign a Go configuration to multiple printers How to assign a sign in profile to multiple printers How to install Printix Go on multiple printers from the Printers page Select…
Workflow properties
Printix Administrator » Settings » Capture workflows » Workflow properties
Settings Workflow name The name of the workflow. Must not contain any leading or trailing spaces and must not contain the characters: ~ “ # % & * : < > ? / \ { | } Active Check this to make the workflow Active so users can use the workflow. This is…
Go configuration
Printix Administrator » Settings » Printix Go » Go configuration
You can see the Printers that use the Go configuration, and you can Modify the Go configuration. Select Go configuration setup to open Go configuration menu: Select Modify to modify the Go configuration. Select Assign to printers to assign to and…
Printix Go troubleshooting
Troubleshooting » Printix Go issues » Printix Go troubleshooting
Categories: General Verify sign in profile failed Sign in to printer failed No Printix Client acts as proxy on this network Changed Go configuration does not take effect Printix Go installation status says failed Troubleshooting card readers How to…
How to enable Microsoft Entra groups
How to » How to enable Microsoft Entra groups
If you have enabled Microsoft Entra authentication, you can use Microsoft Entra groups to deploy and control access to printers based on users’ group membership. You must have the role as global admin in Microsoft Entra ID to synchronize groups. *Nested groups…
How to sign in as an administrator on HP Workpath printers
Printix Go » Printix Go HP – How to » How to sign in as an administrator on HP Workpath printers
When first signing in to an HP Workpath printer, there is no option to sign in as an administrator. To enable signing in to the printer as an administrator: Sign in to the printer’s web page as an administrator. On the Security tab, select Access Control in…
How to prepare Xerox printer for Printix Go
Printix Go » Printix Go Xerox – How to » How to prepare Xerox printer for Printix Go
*These preparations are only necessary for the following printers and MFPs: AltaLink models and EC8036/EC8056 models. Open the printer’s web page and log in as admin. Select the Properties tab. On the menu, select Login/ Permissions/ Accounting, then select…
Sign in issues
Troubleshooting » Sign in issues
Open Printix Troubleshooter PDF I can not sign in to Printix Administrator Your sign-in was successful but does not meet the criteria to access this resource Sign in to Printix App does not allow username and password to be entered Not signed in after sign in…
How to sign in as machine administrator on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to sign in as machine administrator on Ricoh printers
Follow these steps to sign in as an administrator on Ricoh printers when Printix Go is installed. On the Sign in page, touch the upper left corner of the printer’s touchscreen five times. An icon will briefly appear. This takes you to the printer’s home…
How to test communication to Printix Cloud from the printer
Troubleshooting » Printix Go issues » How to test communication to Printix Cloud from the printer
Printix Go on the printer needs to be able to communicate to the Printix Cloud internet endpoints: https://device-api.printix.net https://api.printix.net https://on-device-printer-sign-in.printix.net https://on-device-printer-release-documents.printix.net You…
How to include Printix Client in a managed image
How to » How to include Printix Client in a managed image
To make Printix Client work with a managed image, you need to modify Windows Registry before you create the managed image. Install Printix Client, so it becomes part of the new managed image. A managed image is typically used in connection with: Azure Virtual…
Groups
Printix Administrator » Print queues » Print queue properties » Groups
On the Groups tab, you can add the groups the print queue should be a member of. Only available if groups (Microsoft Entra ID or Google) are enabled. Select Add groups to add groups. Select Settings for non-groupmembers and Add print queue automatically to…
How to work with groups
How to » How to work with groups
Groups can be used to control access to printers and deploy printers based on users’ and computers’ group membership. About groups Exclusive access examples Hide print queues from users How to enable Microsoft Entra groups How to enable…
How to create a workflow for email
How to » How to create a workflow for email
Select Menu , Settings . Select the Capture workflows tab. Select Create workflow. In the Settings section: In Workflow name enter the name of the workflow. In Active leave this unchecked for now. Leave All users can use this workflow checked for…
How to sign in as guest on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to sign in as guest on Konica Minolta printers
Follow these steps to sign in as guest on Konica Minolta printers when Printix Go is installed. On the Sign in page, select Guest in the upper right corner of the printer’s touchscreen control panel. Select the function you wish to use, for example Copy…
Printix Go supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs
Printix Go is available for these vendors: Epson Fujifilm (Coming) HP HP Workpath Konica Minolta Kyocera Lexmark Ricoh Xerox Features Present card to Sign in at the printer to release documents. Printix functions: Print (release documents). Capture…
Universal Print by Microsoft
Getting started » Universal Print by Microsoft
Printix integrates with Universal Print by Microsoft and runs on Microsoft Azure. Requirements Features How to assign the Universal Print license to a user How to integrate with Universal Print How to revoke the integration with Universal Print …
How to sign in as guest on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to sign in as guest on Ricoh printers
Follow these steps to sign in as guest on Ricoh printers when Printix Go is installed. This requires Printix Go Ricoh version 2.0.0.27 or later. *The Access control settings in the Go configuration MUST have at least one function unlocked for Sign in as guest to be…
How to enable Google groups
How to » How to enable Google groups
If you have enabled Google authentication you can use Google groups to deploy and control access to printers based on users’ group membership. You must have a Google Workspace administrator account. *Nested groups are not supported. Computer groups are not…
Security and data protection
Introduction » Security and data protection
In order to allow you to manage your printers and offer our Printix Cloud Print Management Service, we register necessary information. This is typically the information you can see either directly or in a processed format in Printix Administrator. Tungsten Automation…
How to prepare Konica Minolta printer for Printix Go
Printix Go » Printix Go Konica Minolta – How to » How to prepare Konica Minolta printer for Printix Go
Before installing Printix Go, the printer needs to be set up correctly. The printer needs to be powered on and off during this process: SSL setting Enable web browser OpenAPI setting TCP socket setting Verify access to printer Additional steps to use card…
How to add Azure Blob Storage
How to » How to add Azure Blob Storage
Enable storage of pending documents in your secure cloud storage. That way, the user’s computer does not need to be online to release print later and print anywhere documents. However, a Printix Client still needs to be online on the printer’s network to…
How to sign in as guest on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to sign in as guest on Kyocera printers
On the Sign in page, select Guest in the upper right corner of the printer’s touchscreen control panel. Select the function you wish to use, for example, Copy if that is available. The accessible functions depend on the Access control settings in the Go…
How to enable processing of PDF documents
How to » How to enable processing of PDF documents
Normally, if the destination printer supports PDF, documents printed through Printix Chromebook, printed from phone or tablet (Mobile print) and print anywhere documents, are sent as PDF data to the printer. Check Process PDF/XPS to force the PDF data to be processed…
How to sign in as machine administrator on Xerox printers
Printix Go » Printix Go Xerox – How to » How to sign in as machine administrator on Xerox printers
Follow these steps to sign in as machine administrator on Xerox printers when Printix Go is installed. You will be asked to enter the same Username and Password that you used in the Printix Go sign in profile. Select the Keyboard icon in the top right…
How to get started with Capture Connector API
How to » How to get started with Capture Connector API
*This is coming functionality and subject to change. Contact us if you have questions. Last modified 2024/03/01. The Printix Capture Connector API allows integration of third-party systems with Printix Capture by delegating the responsibility of document processing…
How to submit a support request
How to » How to submit a support request
Before you submit a support request, you may want to read Troubleshooting or watch this video: Open the Support page. Fill out the form. To help us investigate and hopefully reproduce the issue, we urge you to include as much detail as possible, such…
Mobile print
Printix Administrator » Settings » Mobile print
On the Mobile print tab, you can enable mobile print to allow printing from phones and tablets, Android and iOS/iPadOS. To get here: Select Menu , Settings . Select the Mobile print tab. See also: Requirements How to enable via the cloud for a print…
Printix Go Xerox supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go Xerox supported printers and MFPs
Last modified 2023/12/07. Requirements As a general rule, Printix Go supports Xerox printers and MFPs that support Xerox EIP (Extensible Interface Platform) version 3.7 or later. It is highly recommended to use the latest firmware version. Printer’s…
Zero trust networks
Getting started » Zero trust networks
To print a document, a computer with Printix Client must be online on the same network as the printer. This may not be possible if it is required that printers and computers are kept on separate networks. To resolve this, you can run a computer, preferably a server,…
How to add print queues to a group
How to » How to add print queues to a group
Open the Group properties page. Only available if groups (Microsoft Entra or Google) are enabled. Select the Print queues tab. Select Modify Select the print queues to be added to the group. For each print queue check the relevant options: Check…
Azure Virtual Desktop
Getting started » Azure Virtual Desktop
Printix printing is also possible if you use Azure Virtual Desktop. Requirements Printix Client must be installed on the Azure Virtual Desktop computer. You must enable printing via the cloud for the printers to be used by the Azure Virtual Desktop…
Printix Administrator
Printix Administrator
Printix Administrator is used to configure Printix and manage your printers. Only administrators can Sign in to Printix Administrator. Administrators are users with the Role: System manager or Site manager. Help Select the Help icon to open context…
How to give a printer a static IP address
How to » How to give a printer a static IP address
If a printer’s IP address is not static, the IP address may eventually be changed by your DHCP server. The IP address may change after the printer has been to sleep, been powered off, or disconnected from the network. How quickly it happens depends on the lease…
How to add users
How to » How to add users
Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Microsoft Entra authentication User must have a Microsoft work or school account. Microsoft Entra guest users, also known…
How to add groups to a print queue
How to » How to add groups to a print queue
Open the Print queue properties page. Select the Groups tab. Only available if groups (Microsoft Entra or Google) are enabled. Select Add groups to add groups. Check Show all to show all groups, including those that have not been added to a print…
How to get started with capture and workflow
How to » How to get started with capture and workflow
We recommend that you, as the System manager, go through the below so you and your users can get started with capture and workflow. Check requirements. Evaluate from which sources (printer and/or mobile) your users need to capture data from. Optionally check…
Transactions
Printix Administrator » Subscription » Transactions
Lists the transactions. Select Retry to try to pay the transaction if it failed. Select Change credit card to use another credit card. Select Invoice number (19395) to download the invoice. Select Authenticate payment to approve payment via the…
What if the Internet connection is lost?
FAQ » What if the Internet connection is lost?
When the Printix Client loses connection to the Internet, a yellow dot is shown on the Printix Client icon indicating the Printix Client is in the state Connection failed. *Coming feature: When the connection fails, a red dot is shown on the Printix Client icon …
How to scan QR codes
How to » How to scan QR codes
Printix App for Android and iOS/iPadOS Open the native Printix App on your phone or tablet. To print all matching documents (anywhere and later), select the QR code icon at the top of the page. To print selected documents (anywhere or later) you can A) Select…
Active Directory
Printix Administrator » Authentication » Active Directory
On the Active Directory tab you can configure Active Directory authentication. You just need a user account in Active Directory to configure this. See also: How to enable Active Directory authentication How to deploy Printix Client Settings Default…
Google integration
Introduction » Features » Google integration
Sign in with Google Automatic registration of the user happens the first time the user Sign in with Google to Printix. Single sign-on (SSO) to Printix with users’ Google Workspace account. Supports multiple Google domains per Printix Home. Printix…
Roles
Roles
See what functions you can perform based on your role: System manager Site manager User Guest Printix Administrator Sign in Sign in – – Sites All View only – …
How to set up scan to email on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to set up scan to email on Konica Minolta printers
Once configured, you can Sign in to the printer, select Scan or Scan/Fax function. Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as…
Organization with multiple sites want to eliminate print servers
Getting started » Implementation guide » Organization with multiple sites want to eliminate print servers
Printix Cloud Print Management Service is a cloud-based multi-tenant subscription service, which runs with Printix Client installed on users’ computers (Windows and Mac) and with a copy of the print infrastructure. No on-premise servers and databases are…
Print queue properties
Printix Administrator » Print queues » Print queue properties
To get here: Open the Print queues page or the Printers page to view the print queues. Select a print queue. On the Setup tab you can modify the properties of the print queue. Additional tabs: Groups Drivers Computers Modify properties for…
How to add Google Cloud Storage
How to » How to add Google Cloud Storage
Enable storage of pending documents in your secure cloud storage. That way, the user’s computer does not need to be online to release print later and print anywhere documents. However, a Printix Client still needs to be online on the printer’s network to…
How to enable printing via the cloud
How to » How to enable printing via the cloud
Normally, for printing to function, a user’s computer must be on the same company network as the printer. By enabling printing via the cloud, users can print to this printer while they are on another company network. Open the Print queue properties…
Printers
Printix Administrator » Printers
Lists the Printers Select printer’s Printer name, ID or select and Modify to open the Printer properties page. Select the printer’s number (2) of Queues or select and Queues to toggle the view of print queues. Select individual printers and…
Understanding networks
Getting started » Understanding networks
Consider a company with two sites (Amsterdam and Berlin) with separate networks. There is no routing between the two, that is, from Amsterdam, you cannot reach (ping) a printer in Berlin and vice versa. Teach Printix about networks so it can filter what printers are…
Printix Go Ricoh supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go Ricoh supported printers and MFPs
Last modified 2024/02/15. Installation on one printer at a time from the Printer properties page is supported. Installation on multiple printers from the Printix Go tab on the Settings page is not supported. If you intend to install on a Gestetner, Infotec,…
How to deploy Printix Client with Microsoft Endpoint Manager
How to » How to deploy Printix Client with Microsoft Endpoint Manager
You can automatically deploy Printix Client with Microsoft Endpoint Manager. If you also Enable Microsoft Entra authentication, users are automatically registered the first time they sign in to Printix Client with their Microsoft work or school account. Can I use…
Subscription
Printix Administrator » Subscription
*You can pay by credit card, or contact us to enquire about an invoicing option/annual payment by credit card or bank transfer (no cheques). If your Printix Home was created by a Printix partner, the payment is handled through the partner, and the Billing and…
How to see what happened
How to » How to see what happened
System Select Menu , History . Printer See what printed on the printer and what changes were made to the printer. Open the Printers page. Select the printer and select Modify. Select the History tab. User See what the user did and what changes were made…
Migrate print server to Printix Cloud
Getting started » Next steps » Migrate print server to Printix Cloud
Step 1: Install Printix Client on the print server Step 2: Deploy Printix Client to computers Step 3: Remove print server Requirements: You have access to an administrative account and can sign in to the print servers. Make the recommended: Implementation…
How to discover printers
How to » How to discover printers
Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. To discover printers by hostname instead, see How to discover printers…
How to get Lexmark logs
Printix Go » Printix Go Lexmark – How to » How to get Lexmark logs
Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.10/se Select Embedded Solutions. Select Set Logging level, then Yes, and then Submit. Select Go back to main menu to return to the Embedded Solutions…
How to test if a printer can be reached
How to » How to test if a printer can be reached
Use one of the below methods to verify if a printer can be reached by a computer (responds to the ping request). Make sure the printer is powered on and connected to the network. Ping printer from Computer properties page Open the Computer properties page. Select…
How to modify network name
How to » How to modify network name
Open the Networks page. Select the network. Select Modify. On the Network properties page edit the Network name. Select Save.
Printix Administrator » Authentication » Google
On the Google tab you can enable and configure Google authentication. See also: How to enable Google authentication How to enable Google groups Printix Chromebook How to remove sign in with email Google domain Select Connect. On the Google Sign in page…
How to add a network
How to » How to add a network
Open the Networks page. Select Add network In the Create new network dialog enter Network name. Select OK. Next you need to select the gateway (and thereby the computers) that should be part of the network. Select Unknown networks. If there are no…
How to merge networks
How to » How to merge networks
If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…