Click on the Diagnostics tab to collect the latest status from the computer.

Collected

  • Collected
    The date and time the status was collected. Empty if the computer is not available.

Printers

  • Printix printers
    Number of print queues handled by Printix. Name starts with the three-letter printer ID.
  • Printers in total
    Number of print queues defined on this computer, including those used at home or outside the company.

Documents

All the statistics are calculated since the last time the Printix Service program was started on the computer.

  • New
    Number of submitted documents.
  • Printed in total
    Number of documents printed.
  • Printed
    Number of documents that were printed directly.
  • Printed later
    Number of documents that were released and printed later.
  • Stored on computer
    Number of documents currently stored on the computer.

Communication

All the statistics are calculated since the last time the Printix Service program was started on the computer.

  • Acting as proxy
    Is Yes if the computer has established secure communication with Printix Cloud.
  • Average response time
    Number of milliseconds it takes for Printix Cloud to respond in average.
  • Polling tasks
    Number of scheduled tasks, like printer status and statistics reporting.
  • Priority tasks
    Number of tasks that had to be executed right away, like sign in, and diagnostics.
  • Packages sent
    Number of packages sent.
  • Packages received
    Number of packages received.
  • Bytes sent
    Number of bytes sent.
  • Bytes received
    Number of bytes received.

Server responses

List of server responses and their frequency. Server errors are not translated. Examples:

  • OK
  • Unauthorized

Printer errors

List of printers with reported errors and the number of errors reported for each printer.

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