3.8.1.4. Diagnostics

Select the Diagnostics tab to collect the latest status from the computer.

Collected

• Collected
  The date and time the status was collected. Empty if the computer is not available.

Printers

• Printix printers
  Number of print queues handled by Printix. Name starts with the three-letter printer ID.

• Printers in total
  Number of print queues defined on this computer, including those used at home or outside the company.

Documents

All the statistics are calculated since the last time the Printix Service program was started on the computer.

• New
  Number of submitted documents.

• Printed in total
  Number of documents printed.

• Printed
  Number of documents that were printed directly.

• Printed later
  Number of documents that were released and printed later.

• Stored on computer
  Number of documents currently stored on the computer.

Communication

All the statistics are calculated since the last time the Printix Service program was started on the computer.

• Proxy
  Is Yes if the computer has established secure communication with the Printix Cloud.

• Average response time
  Number of milliseconds it takes for Printix Cloud to respond in average.

• Polling tasks
  Number of scheduled tasks, like printer status and statistics reporting.

• Priority tasks
  Number of tasks that had to be executed right away, like sign in, and diagnostics.

• Packages sent
  Number of packages sent.

• Packages received
  Number of packages received.

• Bytes sent
  Number of bytes sent.

• Bytes received
  Number of bytes received.

Server responses

List of server responses and their frequency. Server errors are not translated. Examples:

• OK
• Unauthorized

Printer errors

List of printers with reported errors and the number of errors reported for each printer.