To get here:
- Select Menu , History
- Select the Type:
Changes to the setup, like authentication, customization, group synchronization, data extracts and changes of user’s role.
Events involving printers.
Events involving computers with Printix Client.
Events involving users and administrators.
Events involving documents.
- Optionally select Level to control the amount of information shown. The levels are as follows: Debug, Info and Warning. The level is cumulative, that is, if you select Debug, you will also see all events logged at the Debug, Info (default) and Warning level.
- Optionally select Date
- Choose From date and time.
- Choose To date and time.
- Select Apply.
- Select Refresh to refresh the list.
- For security and confidentiality reasons documents are not referenced by their name.
You can also open History from the Properties page of a selected:
See what printed on the printer and what changes were made to the printer.
See what the user did and what changes were made to the user.
See what printed and what changes were made to Printix Client on the computer.
Remote Printix support
The below commands can be issued remotely by Printix support for a selected computer:
Request the Printix Client on the computer to upload log files.
Request the Printix Client on the computer to check for new software.
Request the Printix Client on the computer to get its configuration.
Request the Printix Client on the computer to discover printers.
Request the Printix Client on the computer to get status of printers.
Request the Printix Client on the computer to get printer parameters.
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