To get here:
- Select Menu , History .
List History
- Select the Type:
- System
Changes to the setup, like authentication, customization, group synchronization, data extracts and changes of user’s role. - Printers
Events involving printers. - Computers
Events involving computers with Printix Client. - Users
Events involving users and administrators. - Documents
Events involving documents (print and capture).
- System
- Optionally, select Level to control the amount of information shown. The levels are as follows: Debug, Info, and Warning. The level is cumulative, that is, if you select Debug, you will also see all events logged at the Debug, Info (default), and Warning level.
- Optionally, select Date.
- Choose From date and time.
- Choose To date and time.
- Select Apply.
- Select Refresh to refresh the list.
- For security and confidentiality reasons, documents are not referenced by their name.
You can also open History from the Properties page of a selected:
- Printer
See what printed on the printer and what changes were made to the printer. - User
See what the user did and what changes were made to the user. - Computer
See what printed and what changes were made to Printix Client on the computer.
Remote Printix support
The below commands can be issued remotely by Printix support for a selected computer:
- UPLOAD_LOGS_DIRECT
Request the Printix Client on the computer to upload log files. - TEST_FOR_NEW_SW
Request the Printix Client on the computer to check for new software. - REINITIALIZE_CONFIGURATION
Request the Printix Client on the computer to get its configuration. - DISCOVER_ENVIRONMENT
Request the Printix Client on the computer to discover printers. - GET_DEVICE_STATUS_V2
Request the Printix Client on the computer to get status of printers. - GET_PRINTER_PARAMETERS
Request the Printix Client on the computer to get printer parameters.
Post your comment on this topic.