8.1. Microsoft Entra Conditional Access

This is relevant if you want to control how authorized users access your cloud apps, including Printix.

*Please follow the steps below if users get the message “Your sign-in was successful but does not meet the criteria to access this resource.”

1. Open a new browser window and sign in to Microsoft Azure (portal.azure.com), using your work account credentials.
2. In the portal menu, select All Services.
3. In the Identity category, select Microsoft Entra ID.
4. Under Feature highlights, select Conditional Access.
5. Select Policy Snapshot or View all policies.
6. Select the name of a policy (Example: Exclude Printix).
7. Under Assignments and Target resources, select the blue text (Example: All cloud apps).
8. Select the Exclude tab.
9. Under Select excluded cloud apps, select the blue text (Example: None).
10. Select Printix and select Select.
11. Under Access controls and Grant, select the blue text (Example: 0 controls selected).
12. Select the controls to be enforced, then select Select.
13. Select Save.

*To be listed as a cloud app, Printix must be Accepted for all users.

See also:

• What is conditional access in Microsoft Entra ID?
• Best practices for conditional access in Microsoft Entra ID