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How to replace a printer

How to » How to replace a printer

!It is best practice to do this outside office hours, especially if the replacement printer is a different model or from another printer vendor, as you may want to change print drivers and or update print queues (step 6-8). Unbox and connect the replacement…

How to add a printer

Printix Configurator » How to add a printer

The below process can be used to add a label printer that is connected via USB to for example a D-Link print server. In case the D-Link print server is using the LPR protocol, and the print queue name used to reach the specific USB port on the D-Link print…

How to set default printer

How to » How to set default printer

With Printix, you can set the default printer as follows: Set default printer by group membership Remotely set default printer on a selected computer See also: How a user can set default printer on Windows How a user can set default printer on Mac How to…

How to activate a printer queue

How to » How to activate a printer queue

Open the Print queue properties page. Check Active. Select Save. It is recommended to mount the printer ID sign at the printer, so it is easy for users to identify the printer. Unchecking Active will not remove the print queue from computers, where it is…

How to release documents at printer

Printix Go » How to release documents at printer

These are generic instructions. Printer vendor specific instructions: Konica Minolta, Xerox Sign in to the printer. Before 60 seconds have elapsed, select the Printix Print icon. Select the documents you wish to release, or select Select all…

How to capture at the printer

Printix Go » How to capture at the printer

*This is a coming functionality and is subject to change. Contact us if you have questions. Last modified 2022/09/21. These are generic instructions. Sign in to the printer. Select the Printix Capture icon. A list of capture workflows appears that were…

How to print printer ID sign

How to » How to print printer ID sign

The printer ID sign makes it easy to identify the physical printer. By scanning the QR code you can open Printix App and select the printer in one go. All Printix printers gets a unique three-letter ID, also known as, the printer ID. If you want customized printer ID…

How to

How to

How to section is also in: Printix User Manual Categories: Sign in Printers, print queues and print drivers Users Deployment Networks and sites Groups Printix Go Cloud storage Analytics and reports Troubleshooting *If you have any questions or feedback,…

How to remotely access control panel on HP printers

Printix Go » Printix Go HP – How to » How to remotely access control panel on HP printers

Open the printer’s web page and Sign in as Administrator. On the Information tab, select Remote Control-Panel in the menu. Select Launch Private Remote Control-Panel.

How to remotely access control panel on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to remotely access control panel on Kyocera printers

Open the printer’s web page and Sign in as an administrator. In Device Information / Remote Operation, select Remote Operation. Select Start.

How to remotely access control panel on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to remotely access control panel on Lexmark printers

Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Select Remote Operator Panel. In Launch Remote Operator Panel select Launch.

How to remotely access control panel on Xerox printers

Printix Go » Printix Go Xerox – How to » How to remotely access control panel on Xerox printers

Open the printer’s web page. Select Remote Control Panel. Select Request Session.

How to remotely access control panel on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to remotely access control panel on Ricoh printers

Open the printer’s web page and Login as Administrator. On the menu select Device Management, and then Remote Panel Operation.

How to add an EFI Fiery printer

How to » How to add an EFI Fiery printer

If a printer is using an EFI Fiery Controller, also known as a Raster Image Processor (RIP), you should follow these instructions to get the printer added in Printix Administrator. Before you begin, please obtain the following information: IP address of the Fiery…

How to register printer with NFC tag

How to » How to register printer with NFC tag

Open the native Printix App on your Android phone. You MUST have the role as System manager. Android Most Android phones support NFC. iOS Apple iPhone 7 and above with iOS 13 or later can register NFC tags with Printix App version 2.1.6 or…

How to remotely access control panel on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to remotely access control panel on Konica Minolta printers

Enable remote accss on the printer Open the printer’s web page and Login as Administrator. Select Network in the main menu. In Remote Panel Settings select Remote Panel Server Settings. Change Server Setting from NO to YES to enable remote access to the…

How to test communication to Printix Cloud from the printer

Troubleshooting » Printix Go issues » How to test communication to Printix Cloud from the printer

Printix Go on the printer needs to be able to communicate to the Printix Cloud URLs: https://device-api.printix.net https://api.printix.net https://on-device-printer-sign-in.printix.net https://on-device-printer-release-documents.printix.net You need to open…

How to subscribe to changelogs

Product Support » How to subscribe to changelogs

Sign in to Product Support (support.printix.net). Select Changelog and then Changelogs. Select Follow and be notified/alerted by email when there is a new changelog. To be notified whenever there is an update to a changelog, for example, a new Known issue,…

How to subscribe to announcements

Product Support » How to subscribe to announcements

Sign in to Product Support (support.printix.net). Select Changelog and then Announcements Select Follow and be notified/alerted by email when there is a new announcement. If we have scheduled maintenance or issues with access to the Printix Cloud, this will be…

How to prepare Epson printer for Printix Go

Printix Go » Printix Go Epson – How to » How to prepare Epson printer for Printix Go

Before installing Printix Go the printer needs to be setup correctly. Activate Epson Open Platform !Printix Go installation (including update and uninstall) will cause the Epson printer’s network interface to restart leaving it disconnected from the network…

How to prepare Lexmark printer for Printix Go

Printix Go » Printix Go Lexmark – How to » How to prepare Lexmark printer for Printix Go

Create a local admin account on the printer Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Security. Select Login Methods. In the Local Accounts section select Add User. Select User Name/Password. In the…

How to sign in with card at printer

Printix Go » How to sign in with card at printer

These are generic instructions. Printer vendor specific instructions: Konica Minolta, Xerox Present card to the printer’s card reader. Before 60 seconds have elapsed select the Printix Print icon. A computer with Printix Client must be online on…

How to prepare Kyocera printer for Printix Go

Printix Go » Printix Go Kyocera – How to » How to prepare Kyocera printer for Printix Go

*This is coming functionality and is subject to change. Contact us if you have questions. Last modified 2022/09/27. Download the Printix Go Kyocera PKG file Open the Software page. Scroll to the Printix Go section at the bottom and select Kyocera (PKG) to…

How to troubleshoot scan to email

Troubleshooting » Printix Go issues » How to troubleshoot scan to email

Use Telnet from the command line to troubleshoot scan to email. Install Telnet Client These instructions applies to Windows 10 and 11. Open Control Panel and select Programs and Features. Select Turns Windows Features on or off. Scroll down the list and check…

How to give a printer a static IP address

How to » How to give a printer a static IP address

If a printer’s IP address is not static, the IP address may eventually be changed by your DHCP server. The IP address may change after the printer has been to sleep, been powered off, or disconnected from the network. How quickly it happens depends on the lease…

How to sign in with ID code at printer

Printix Go » How to sign in with ID code at printer

These are generic instructions. Printer vendor specific instructions: Konica Minolta, Xerox Enter ID code (6-digit) on the touchscreen. Select to see the digits entered. If you do not know your ID code: Select Forgot code to open a new screen with…

How to prepare Konica Minolta printer for Printix Go

Printix Go » Printix Go Konica Minolta – How to » How to prepare Konica Minolta printer for Printix Go

Before installing Printix Go, the printer needs to be set up correctly. The printer needs to be powered on and off during this process: SSL setting Enable web browser OpenAPI setting TCP socket setting Verify access to printer Additional steps to use card…

How to test if a printer can be reached

How to » How to test if a printer can be reached

Use one of the below methods to verify if a printer can be reached by a computer (responds to the ping request). Make sure the printer is powered on and connected to the network. Ping printer from Computer properties page Open the Computer properties page. Select…

How to remove printers

How to » How to remove printers

If you no longer use a printer, you can delete it from your list of printers. Windows Open Control Panel and select Devices and Printers. Select the printer and select Remove device. Mac Select Apple menu , System Preferences…, then select Printers &…

How to add printers

How to » How to add printers

Add printers in Printix Administrator If you add the printer by IP address, make sure to give it a static IP address. If the added printer does not appear after a few seconds, then look for it on the Unregistered printers page. Open the Printers …

How to register card

Printix Go » How to register card

You can register multiple cards. When your card is registered, the date and time of the registration is recorded together with the card number. If different card readers are used, the same card may be registered with different formats (card numbers). To overcome this,…

How to manage cards

Printix Go » How to manage cards

You can see a list of your registered cards and delete cards you no longer use. Sign in to Printix App. Select Menu , and Cards and codes Select Register card to register a card. Select Delete to delete a card. See also: How to see and reset…

How to discover printers

How to » How to discover printers

Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. Open the Printers page. Select Discover printers. In Select…

How to sign in

How to » How to sign in

Sign in with Microsoft If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account. Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix…

How to sign out

Printix Go » How to sign out

These are generic instructions. Printer vendor specific instructions: Konica Minolta, Xerox You can sign out from the printer using these methods: Automatic sign out if no activity. If the printer does not register key presses or touchscreen activity for 60…

How to reset password

How to » How to reset password

If you want to change your password or have forgotten your password: On the Sign in page select Forgot password? This is NOT supported for the native Printix App for Android and iOS/iPadOS. On the Reset password page: Enter the Email address you used…

How to add users

How to » How to add users

Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Azure authentication User must have a Microsoft work or school account. Azure AD guest users, also known as Azure Active…

How to cancel subscription

How to » How to cancel subscription

You can cancel at any time. Cancellation is effective at the end of your current subscription period. For monthly subscription Cancellation is effective at the end of the month for which you have paid. Use the form on the Printix Administrator Support page to submit…

How to change language

How to » How to change language

The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…

How to merge networks

How to » How to merge networks

If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…

How to add print queues to computer

How to » How to add print queues to computer

On the Computer properties page select the Print queues tab. Select Add print queues to computer. Select the print queues to select the print queues to be added on the computer. A star ★ appears after the printer ID if the print queue is not…

How to add print queue to computers

How to » How to add print queue to computers

On the Print queue properties page select the Computers tab. Select Add print queue to computers. Select the computers to have the print queue added to these computers. Select Add. *Print queues are added once the computer is on a known…

How to add a gateway to a network

How to » How to add a gateway to a network

Alternatively to the below method you can choose to Add a gateway from the computer properties page. Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select Add gateway. In the Add gateway…

How to add groups to a print queue

How to » How to add groups to a print queue

Open the Print queue properties page. Select the Groups tab. Only available if groups (Azure AD or Google) are enabled. Select Add groups to add groups. Check Show all to show all groups, including those that have not been added to a print…

How to add guest users to Azure AD

How to » How to add guest users to Azure AD

Printix support guest printing, that is, you can allow a guest, that is, a user that is not a member of your organization, to print via Printix, including secure print and mobile print. Open a new browser window and sign in to Microsoft Azure…

How to add secure print to Universal Print

How to » How to add secure print to Universal Print

Publish and share the Printix Anywhere print queue so you can print securely with Universal Print and Printix. In Printix Administrator on the Authentication page select the Azure AD tab. If Integrate with Universal Print shows Accept again, then integration is…

How to add print queues to a group

How to » How to add print queues to a group

Open the Group properties page. Only available if groups (Azure AD or Google) are enabled. Select the Print queues tab. Select Modify Select the print queues to be added to the group. For each print queue check the relevant options: Check Exclusive…

How to increase secure printing

How to » How to increase secure printing

The Dashboard shows the percentage of pages for the selected period that have been released or reprinted from the Printix App by users from their phone, tablet or computer. You can Improve document security and cost savings by increasing the percentage of…

How to modify network name

How to » How to modify network name

Open the Networks page. Select the network. Select Modify. On the Network properties page edit the Network name. Select Save.

How to get Windows logs

How to » How to get Windows logs

In connection with advanced troubleshooting you may be advised to access and supply the below logs from Windows. Windows System logs Windows Application logs Windows PrintService logs Printix Client logs Create dump file of PrintixService.exe How to get the…

How to enable Google groups

How to » How to enable Google groups

If you have enabled Google authentication you can use Google groups to deploy and control access to printers based on users’ group membership. You must have a Google Workspace administrator account. *Nested groups are not supported. Computer groups are not…

How to enable OneLogin authentication

How to » How to enable OneLogin authentication

Configure OneLogin Open a new browser window and sign in to OneLogin portal (onelogin.com), using your OneLogin administrator account credentials. In the OneLogin portal, select Administration. In the OneLogin Administration panel select Applications. Select Add…

How to enable self-registration

How to » How to enable self-registration

Enable this to allow users to self-register using their work email address. On the Authentication page select the Self-registration tab. Check Enable self-registration. Select Save in the Settings section. Select Add email domain? to enter additional email…

How to install Printix Capture

Printix Go » How to install Printix Capture

*This is a coming functionality and is subject to change. Contact us if you have questions. Last modified 2022/09/14. Check Capture in the Go functions settings in the Go configuration. Select Save. Proceed to Install Printix Go and if it is already installed…

How to scan QR codes

How to » How to scan QR codes

Printix App for Android and iOS/iPadOS Open the native Printix App on your phone or tablet. To print all matching documents (anywhere and later), select the QR code icon at the top of the page. To print selected documents (anywhere or later) you can A) Select…

How to create print queues

How to » How to create print queues

On the Printer properties page select the Print queues tab. Select Create print queue In the Create print queue dialog enter Print queue name. Cannot contain the characters ‘\’ and ‘,’ Must be unique for the printer.…

How to set up analytics

How to » How to set up analytics

Set up analytics to get insights into your Printix managed print environment. This is how you set it up: Extract data collected by Printix into a SQL database. The database can either be: A Printix database in the Printix Cloud. An own database (Azure…

How to enable print anywhere

How to » How to enable print anywhere

The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the…

How to search for users

How to » How to search for users

Use Search to find users. Open the Users page. Select Search Enter part of the user’s name or email. Uppercase and lowercase letters are treated the same. Select user’s Name or select and Modify to open User properties. Select and Info to…

How to work with groups

How to » How to work with groups

Groups can be used to control access to printers and deploy printers based on users’ and computers’ group membership. About groups Exclusive access examples Hide print queues from users How to enable Azure AD groups How to enable Google…

How to enable Azure authentication

How to » How to enable Azure authentication

Enable this to allow users to sign in with their Microsoft work or school account and get single sign-on (SSO) to Printix. You just need a user account in Azure AD to configure Azure AD integration. On the Authentication page, select the Azure AD tab. Select…

Printix Go Kyocera – How to

Printix Go » Printix Go Kyocera – How to

*This is coming functionality and is subject to change. Contact us if you have questions. Last modified 2022/08/29. How to sections for Kyocera: How to use Printix Go on Kyocera printers (Coming) How to prepare Kyocera printer for Printix Go How to setup scan to…

How to open Printix Administrator

How to » How to open Printix Administrator

There are multiple ways in which you can open Printix Administrator on your computer, tablet, and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…

How to deploy Printix Chromebook

Printix Chromebook » How to deploy Printix Chromebook

Sign in to the Google Admin console (admin.google.com). Sign in using your administrator account (does not end in @gmail.com). From the Admin console dashboard, select Device management. On the left, select Chrome management. Select App management. Select…

How to update Printix Go

Printix Go » How to update Printix Go

The table below shows the effect of doing an Update for Printix Go. Update printers from view mode on the printers page Printers with an outdated Go version are listed with their version number in orange. Update a single printer Update multiple printers …

How to uninstall Printix Go

Printix Go » How to uninstall Printix Go

Select Printers . Select the Printer name of the relevant printer to open the Printer properties page. Select the Printix Go tab. Select Uninstall. Optionally, verify that the Status changes from Installed to Uninstalled. Do not attempt to sign in to the…

How to uninstall Printix Client

How to » How to uninstall Printix Client

Windows Open Control Panel and select Programs and Features. Select Printix Client and select Uninstall. If Printix Client was installed with Windows Installer (MSI), then select the Printix Client without Printix logo (smallest size). You are asked to confirm…

How to enable Google authentication

How to » How to enable Google authentication

Enable this to allow users to sign in with their Google Workspace account to Printix. On the Authentication page select the Google tab. Check Enable Google authentication. Select Connect. On the Sign in with Google page sign in using your Google Workspace…

How to remove print drivers

How to » How to remove print drivers

If Printix Client has issues adding a print queue on a Windows computer, it may be that there is an issue with a previously installed version of the print driver. If advised, perform the below steps, and then try to add the print queue again. Delete the Printix driver…

How to get Mac logs

How to » How to get Mac logs

In connection with advanced troubleshooting you may be advised to access and supply logs from Mac. How to get logs from the macOS printing system CUPS How to enable and disable debug of the macOS printing system CUPS How to get logs from the macOS printing system…

How to enable Okta authentication

How to » How to enable Okta authentication

Configure Okta Open a new browser window and sign in to Okta Console (okta.com), using your Okta administrator account credentials. In the Okta Console select Admin. In the Okta Admin console select Applications, and then Applications. Select App…

Printix Go Xerox – How to

Printix Go » Printix Go Xerox – How to

How to sections for Xerox: How to use Printix Go on Xerox printers How to configure SNMPv1/v2 on Xerox printers How to install card reader on Xerox printers How to setup scan to email on Xerox printers How to set inactivity timeout on Xerox printers How to sign…

How to enable mobile print

How to » How to enable mobile print

Enable mobile print Check the requirements. Enable mobile print. See also: How to print from Android phone and tablet. How to print from iPhone and iPad. How to get your AirPrint password. Troubleshooting. How to print from Android phone and…

How to search for computers

How to » How to search for computers

Use Search to find computers. Open the Computers page. Select Search Enter part of the computer’s hostname or IP address. Uppercase and lowercase letters are treated the same.

How to open Printix Client

How to » How to open Printix Client

Windows Select the arrow next to the notification area on the task bar. Select the Printix Client icon. If it does not show, then Install Printix Client. Printix Client menu appears. If you are already signed in your name is shown next to Sign in.…

How to scan NFC tag

How to » How to scan NFC tag

Open the native Printix App on your phone. Android Most Android phones support NFC. iOS Apple iPhone 7 and above with iOS 11 or later can be used to scan NFC tag. To print all matching documents (anywhere and later), select the NFC tag icon at the…

Printix Go Epson – How to

Printix Go » Printix Go Epson – How to

How to sections for Epson: How to prepare Epson printer for Printix Go How to install card reader on Epson printers How to setup scan to email on Epson printers See also: Printix Go troubleshooting

How to work with sites

How to » How to work with sites

By optionally creating Sites , you can: Delegate management tasks to the IT personnel at the local site Administrators with the role Site manager can manage printers and printing in Printix Administrator without having excess permissions to change global…

Printix Go Ricoh – How to

Printix Go » Printix Go Ricoh – How to

How to sections for Ricoh: How to setup scan to email on Ricoh printers How to install card reader on Ricoh printers How to set SSL/TLS communication on Ricoh printers How to set the web server password on Ricoh printers How to disable central management on…

How to see what happened

How to » How to see what happened

System Select Menu , History . Printer See what printed on the printer and what changes were made to the printer. Open the Printers page. Select the printer and select Modify. Select the History tab. User See what the user did and what changes were made…

Printix Go Lexmark – How to

Printix Go » Printix Go Lexmark – How to

How to sections for Lexmark: How to prepare Lexmark printer for Printix Go How to set inactivity timeout on Lexmark printers How to setup scan to email on Lexmark printers How to remotely access control panel on Lexmark printers How to reset to factory settings…

How to search for printers

How to » How to search for printers

Use Search to find printers. Search for printers in Printix Administrator Open the Printers page. Select Search Enter printer ID, name, location or address. Uppercase and lowercase letters are treated the same. Search for printers in Printix Client Open…

How to enable print later

How to » How to enable print later

The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the Secure…

How to print from Chrome

Printix Chromebook » How to print from Chrome

*You must have the Printix extension installed and be signed in to the Chrome browser with your Google Workspace account (john.smith@acme.com). Open the item you want to print in the Google Chrome browser. Select Print on the menu (or select Ctrl + P). Select…

Printix Go HP – How to

Printix Go » Printix Go HP – How to

How to sections for HP: How to set inactivity timeout on HP printers How to set up scan to email on HP printers How to remotely access control panel on HP printers How to reset to factory settings on HP printers How to install card reader on HP printers How to…

How to add a network

How to » How to add a network

Open the Networks page. Select Add network In the Create new network dialog enter Network name. Select OK. Next you need to select the gateway (and thereby the computers) that should be part of the network. Select Unknown networks. If there are no…

How to change print driver

How to » How to change print driver

If you are not satisfied with the default choice of print driver, you can change it. If you want to use a print driver that is not in the Printix driver store, then you can add the print driver yourself by making a printer use it on the Windows or macOS edition in…

How to enable secure print

How to » How to enable secure print

The perfect choice if you need to print confidential documents. Select Menu , Settings Select the Secure print tab. For this to have an effect, you should proceed to check one or both of the below options: Enable print later. The perfect choice if you…

How to get Lexmark logs

Printix Go » Printix Go Lexmark – How to » How to get Lexmark logs

Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.10/se Select Embedded Solutions. Select Set Logging level, then Yes, and then Submit. Select Go back to main menu to return to the Embedded Solutions…

How to deploy Printix Client

How to » How to deploy Printix Client

Once you have added the first users, you should consider using the below methods to deploy Printix Client and get users to print with Printix. Let users download Printix Client and register themselves Deploy Printix Client with Microsoft Endpoint Manager Deploy…

draft – How to install a Kyocera printer with KYOCERA Net Viewer

Printix Go » Printix Go Kyocera – How to » draft – How to install a Kyocera printer with KYOCERA Net Viewer

*This is coming functionality and is subject to change. Contact us if you have questions. Last modified 2022/08/31. Download and install the latest version of KYOCERA Net Viewer from the Kyocera web page. Launch the KYOCERA Net Viewer. Select the Add Devices icon…

How to setup scan to email on Epson printers

Printix Go » Printix Go Epson – How to » How to setup scan to email on Epson printers

Once configured, you can Sign in to the printer, select Scan and then the Email function. Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with…

How to add an unknown network to a network

How to » How to add an unknown network to a network

Open the Networks page. Select Unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. If there are many unknown networks you can Add a gateway from the computer properties page. Alternatively use…

How to publish to Power BI on the web

How to » How to publish to Power BI on the web

If your organization is using Power BI service, you can Publish reports to the Power BI service and set up Scheduled refresh. Open Power BI Desktop. On the File menu select Publish, and then select Publish to Power BI. Select Save. In the Publish to Power BI…

How to reset to factory settings on HP printers

Printix Go » Printix Go HP – How to » How to reset to factory settings on HP printers

Open the printer’s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu. In the section Reset Firmware select Reset. Select Reset. The printer will now restart. Set printer’s date and time…

How to reset to factory settings on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to reset to factory settings on Lexmark printers

Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Select Restore Factory Defaults. Select Restore all settings. Select Start. This will restart the printer, restore all printer settings, fax settings,…

How to move your subscription to a Printix partner

How to » How to move your subscription to a Printix partner

If your subscription is directly with Printix you can submit a support request from within Printix Administrator requesting that you wish your subscription to be changed from direct to a Printix partner. Please specify which partner you wish to change to. The same…

How to setup scan to email on Xerox printers

Printix Go » Printix Go Xerox – How to » How to setup scan to email on Xerox printers

Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…

How to setup scan to email on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to setup scan to email on Kyocera printers

Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…

How to add a gateway to an existing network

Printix Configurator » How to add a gateway to an existing network

Sign in to Printix Configurator. You must have the role as System manager. Select Networks to configure networks. Select Add. You can also create a CSV file. The CSV file MUST be semi-colon (;) separated. Do not have spaces before or after a semi-colon. In…