Enable this to allow users to sign in with their network username and password. You just need a user account in Active Directory to configure this.

  1. On the Authentication page select the Active Directory tab.
  2. Check Enable Active Directory authentication.
  3. In the Settings section:
    • In Default domain enter the default domain, so users belonging to the domain can sign in with username. Users not belonging to the domain would have to sign in with domainname\username.
    • In Active Directory server address enter the address of your Active Directory (AD) server.
    • In Active Directory server port enter 636 for secure LDAPS (default). If you uncheck Enable secure LDAPS you should enter 389 (default for LDAP).
    • In Network select the Modify icon to select the network where the Active Directory server is.
  1. Select Test.
  2. Enter your network Username and Password (not saved).
  3. Select Test. If the test is successful you will see the message Settings tested OK. Otherwise correct the settings and repeat the test. If settings are wrong users can not sign in with their network username and password.
  4. Select Save.

See also:

Troubleshooting sign in

Not authorized. You do not have permission to use Printix Administrator

  • The first time you sign in with Active Directory, a new user is automatically created for you. This new user is not authorized to Sign in to Printix Administrator.
    RESOLUTION: Sign in with email to Printix Administrator, and change the role of the newly created user to System manager. From now on you can sign in with your network username and password.

No connection to Active Directory server

  • A computer with Printix Client must be online on the Network1 (the default network), otherwise the on-premise Active Directory server can not be contacted for authentication and you will see the message: No connection to Active Directory server.
    RESOLUTION: If the Active Directory server is not on the default network, then select the network it is on. Install Printix Client on an extra computer on this with permanent network access. You could for example install Printix Client on an existing on-premise server.


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