1. Open the printer’s web page and Sign in as Administrator.
  2. On the Security tab, select General Security in the menu if it is not already selected.
  3. In HP Workpath platform, select Enable.
  4. Select Restart.

If you install HP Workpath on an HP OXPd printer, you also need to perform the following steps:

  1. Uninstall Printix Go from Printix Administrator.
  2. Install Printix Go again.

Without performing these steps, you might get the following error message when selecting the Printix Print icon on the printer:
“This item is restricted. Try using another account, or contact the system administrator or the person who set up the product.”


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