- Open the printer’s web page and Sign in as Administrator.
- On the Security tab, select General Security in the menu if it is not already selected.
- In HP Workpath platform, select Enable.
- Select Restart.
If you install HP Workpath on an HP OXPd printer, you also need to perform the following steps:
- Uninstall Printix Go from Printix Administrator.
- Install Printix Go again.
Without performing these steps, you might get the following error message when selecting the Printix Print icon on the printer:
“This item is restricted. Try using another account, or contact the system administrator or the person who set up the product.”
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