1. Open the printer’s web page by entering the printer’s address followed by /se. Example:
  2. Select Embedded Solutions.
  3. Select Set Logging level, then Yes, and then Submit.
  4. Select Go back to main menu to return to the Embedded Solutions page
  5. Select Clear Log File, then Yes, and then Submit.
  6. Attempt to reproduce the issue
  7. On the Embedded Solutions page, select Log File.
    The log will be shown in the web browser, it can copied to a .txt file and then saved/sent.


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