In connection with advanced troubleshooting you may be advised to access and supply logs from Mac.
- How to get logs from the macOS printing system CUPS
- How to enable and disable debug of the macOS printing system CUPS
How to get logs from the macOS printing system CUPS
The logs are stored in this folder:
- /var/log/cups/error_log
Keyboard shortcut to open Finder and go to the folder:
- Select Shift – Command ⌘ – G
- In Go to the folder enter /Users/Shared/.Printix.net
- Select Go.
How to enable and disable debug of the macOS printing system CUPS
From the command line as administrator:
- Select the search icon in the top right corner.
- Type: terminal, and select Enter.
- In the Terminal window type the relevant command:
- Enable CUPS debuging with the cupsctl command by typing:
cupsctl —debug-logging
- Disable CUPS debuging with the cupsctl command by typing:
cupsctl —no-debug-logging
- Stop the printing system CUPS with the stop command by typing:
sudo launchctl stop org.cups.cupsd
- Start the printing system CUPS with the start command by typing:
sudo launchctl start org.cups.cupsd
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