1. Check Capture in the Go functions settings in the Go configuration.
  2. Select Save.
  3. Proceed to Install Printix Go.
    • If Printix Go it is already installed, then do an Update on the printer as this is required to make Printix Go on the printer reference the internet endpoint https://on-device-api.printix.net instead of the legacy endpoint https://device-api.printix.net.
    • On Ricoh, a computer with Printix Client for Windows must be online on the printer’s network during the installation, update, or uninstallation of Printix Go Ricoh.
    • On Ricoh, to update from version to version or later you MUST do an Uninstall and then an Install.

See also:


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