Connect the card reader

  1. Remove the bracket on the right side of the printer’s touchscreen control panel.
  2. Locate the USB mini-B port.
  3. Connect the card reader to the USB mini-B port.
  4. Mount the bracket again.
  5. If Printix Go is already installed, select Update on the Printix Go tab for it to become aware of the card reader. The same applies if the card reader is replaced with another type. Otherwise, Install Printix Go.
  • On the Printer properties page, Card reader should show Vendor and Created for the installed card reader. If it does not, a restart of the printer may be required.
  • If Sign in method in the Printix Go configuration is Select automatically, then it should map to Card if a card reader is connected to the printer. Otherwise, it maps to ID code. Mapping changes within 10 seconds after the card reader is either connected or disconnection. If it does not change, a restart of the printer may be required.

Card reader cable connected on Ricoh IM C3000

Card reader cable connected on Ricoh MP C3004

Configure card reader and card reader settings

Printix Go automatically configures the card reader and its settings during an Installation or an Update. The manual steps below are only relevant if the automatic configuration does not work.

  1. Manually configure card reader
  2. Manually configure card reader settings

Manually configure card reader

  1. Open the printer’s web page and Login as Administrator.
  2. On the menu, select Device Management, and then Configuration.
  3. In the Device Settings section, select Program/Change USB Device List.
  4. Enter Vendor ID and Product ID of the card reader into that list.
  5. Select OK.

Manually configure card reader settings

  1. Select User Tools.
  2. Select System Settings.
    Depending on the model:
    • Select Screen Device Settings Information
    • Select Network Interface.
  3. Select External Interface Software Settings.
  1. In Select IC Card Reader, select Proximity Card Reader.
  2. Connect the card reader if it is not already connected.
  3. Select Proximity Card Reader Software Settings.
  1. The panel should show information about the card reader (Vendor ID and Product ID).
  1. Select OK.
  2. Manually power down and power up the printer.


Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
Printix Support

Post Comment