Before installing Printix Go the printer needs to be setup correctly.

  1. Activate Epson Open Platform

Activate Epson Open Platform

  1. Obtain the serial number for the printer.
    • In the Printix Administrator on the Printer properties page you can see the Serial number, and you can select the Modify icon to copy it to the clipboard.
    • Alternatively you can find it on the back or on a sticker (bar code) on the bottom of the printer, or with the warranty supplied with the printer.
  1. To obtain the product key visit
    • In Serial number type the serial number you obtained. Example: X6GN001097
    • In Introduction destination information enter your answers.
  2. Select Next.
  3. Verify the information you have entered. Select Issue.
  4. Select Export CSV to save the product keys to a file.
  1. Open the printer’s web page.
  2. Select Epson Open Platform tab.
  3. In Enter product key paste the product key that was generated based on this printer’s serial number.
  4. Select Next.
  5. Select OK.
  6. Select Epson Open Platform tab. Select Product key.
    When Authentication System is displayed under the Epson Open Platform Settings menu, Epson Open Platform is activated.


Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
Printix Support

Post Comment