If you want to change your password or have forgotten your password:

  1. On the Sign in page select Forgot password?
    • This is NOT supported for the native Printix App for Android and iOS/iPadOS.
  2. On the Reset password page:
    • Enter the Email address you used when you registered.
  3. Select Send.
    An email is sent to you.
  4. Read the email “… Reset password instructions” and select Reset password.
    If you do not see the email within a few minutes then check your spam/junk mail folder.
    If you ignore the email, your password will not be changed.
  5. On the Reset password page:
    • Enter your new Password.
  6. Select Reset.


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