To be able to install and uninstall on Ricoh SOP Generation 2 printers, the web server password must be the default (ricoh).

  1. Open the printer’s web page and Login as Administrator.
  2. On the menu select Device Management, and then Configuration.
  3. In the Extended Feature Settings section select Administrator Tools.
  4. In the Web Service Settings section:
    • In Remote Installation Password select Change and change the Password back to the default, which is: ricoh.
  5. Select Apply.

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