To be able to install and uninstall on Ricoh printers, SSL/TLS communication must be configured correctly.
- Open the printer’s web page and Login as Administrator.
- On the menu, select Device Management, and then Configuration.
- In the Security section, select Network Security.
- In HTTP for Port 80 for IPv4, select Open.
- In SSL/TLS for IPv4, select Active.
- In Permit SSL/TLS Communication, select Ciphertext/Cleartext.
- In SSL/TLS Version for TLS1.2, select Active.
- Select OK.
In addition to the above on Ricoh SOP printers Generation 2, TLS1.2(SSL Server) must also be enabled.
- Open the printer’s web page and Login as Administrator.
- On the menu, select Device Management, and then Configuration.
- In the Extended Feature Settings section, select Administrator Tools.
- In the Select Available Functions section for TLS1.2(SSL Server), select Active.
- Select Apply.
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