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How to add a printer
Printix Configurator » How to add a printer
The below process can be used to add a label printer that is connected via USB to for example a D-Link print server. In case the D-Link print server is using the LPR protocol, and the print queue name used to reach the specific USB port on the D-Link print…
How to set default printer
How to » How to set default printer
With Printix, you can set the default printer as follows: Set default printer by group membership Remotely set default printer on a selected computer See also: How a user can set default printer on Windows How a user can set default printer on Mac How to…
How to replace a printer
How to » How to replace a printer
!It is best practice to do this outside office hours, especially if the replacement printer is a different model or from another printer vendor, as you may want to change print drivers and or update print queues (step 6-8). Unbox and connect the replacement…
How to grant access to Microsoft OneDrive
How to » How to grant access to Microsoft OneDrive
You must have the role as global admin in Microsoft Entra ID to grant access to Microsoft OneDrive. On the Authentication page, select the Microsoft Entra ID tab. For Grant access to OneDrive, select Accept. On the Microsoft Sign in page: Enter your…
How to print printer ID sign
How to » How to print printer ID sign
The printer ID sign makes it easy to identify the physical printer. By scanning the QR code you can open Printix App and select the printer in one go. All Printix printers gets a unique three-letter ID, also known as, the printer ID. If you want customized printer ID…
How to activate a printer queue
How to » How to activate a printer queue
Open the Workflow properties page. Check Active. Select Save. It is recommended to mount the printer ID sign at the printer, so it is easy for users to identify the printer. Unchecking Active will not remove the print queue from computers, where it is already…
How to capture at the printer
Printix Go » How to capture at the printer
These are generic instructions. Sign in to the printer. Select the Printix Capture icon. A list of capture workflows appears. Select the appropriate capture workflow. Only if you are signed in with the role System manager is the Active…
How to remotely access control panel on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to remotely access control panel on Kyocera printers
Open the printer’s web page and Login as administrator. In the Network Settings menu, select Protocol. Make sure Enhanced VNC (RFB) over SSL is turned on. Download and install VNC Viewer from the internet. In VNC Viewer, select the File menu and then New…
How to remotely access control panel on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to remotely access control panel on Lexmark printers
Open the printer’s web page and Log in as administrator. In the Settings menu, select Device. Select Remote Operator Panel. In Launch Remote Operator Panel, select Launch.
How to remotely access control panel on HP printers
Printix Go » Printix Go HP – How to » How to remotely access control panel on HP printers
Open the printer’s web page and Sign in as Administrator. On the Information tab, select Remote Control-Panel in the menu. Select Launch Private Remote Control-Panel.
How to remotely access control panel on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to remotely access control panel on Ricoh printers
Open the printer’s web page and Login as Administrator. On the menu, select Device Management, and then Remote Panel Operation.
How to remotely access control panel on Xerox printers
Printix Go » Printix Go Xerox – How to » How to remotely access control panel on Xerox printers
Open the printer’s web page. Select Remote Control Panel. Select Request Session.
How to
How to
How to section is also in: Printix User Manual Categories: Sign in Printers, print queues and print drivers Users Deployment Networks and sites Groups Printix Go Capture and workflow Cloud storage Analytics and reports Troubleshooting *If you have any…
How to grant access to Microsoft SharePoint Online
How to » How to grant access to Microsoft SharePoint Online
You must have the role as global admin in Microsoft Entra ID to grant access to Microsoft SharePoint Online. On the Authentication page, select the Microsoft Entra ID tab. For Grant access to SharePoint, select Accept. On the Microsoft Sign in page: Enter…
How to register printer with NFC tag
How to » How to register printer with NFC tag
Open the native Printix App on your Android phone. You MUST have the role as System manager. Android Most Android phones support NFC. iOS Apple iPhone 7 and newer with iOS 13 or later can register NFC tags with Printix App version 2.1.6 or…
How to add an EFI Fiery printer
How to » How to add an EFI Fiery printer
If a printer is using an EFI Fiery Controller, also known as a Raster Image Processor (RIP), you should follow these instructions to get the printer added in Printix Administrator. Before you begin, please obtain the following information: IP address of the Fiery…
How to release documents at the printer
Printix Go » How to release documents at the printer
These are generic instructions. Printer vendor specific instructions: Epson, Fujifilm, HP, Konica Minolta, Kyocera, Lexmark, Ricoh, Xerox. Sign in to the printer. Select the Printix Print icon. Select the documents you wish to release, or select…
How to remotely access control panel on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to remotely access control panel on Konica Minolta printers
Enable remote access on the printer Open the printer’s web page and Login as Administrator. Select Network in the main menu. In Remote Panel Settings, select Remote Panel Server Settings. Change Server Setting from NO to YES to enable remote access to the…
How to test communication to Printix Cloud from the printer
Troubleshooting » Printix Go issues » How to test communication to Printix Cloud from the printer
Printix Go on the printer needs to be able to communicate to the Printix Cloud internet endpoints: https://device-api.printix.net https://api.printix.net https://on-device-printer-sign-in.printix.net https://on-device-printer-release-documents.printix.net You…
How to subscribe to announcements
Product Support » How to subscribe to announcements
Sign in to Product Support (support.printix.net). Select Changelog and then Announcements Select Follow and be notified/alerted by email when there is a new announcement. If we have scheduled maintenance or issues with access to the Printix Cloud, this will be…
How to subscribe to changelogs
Product Support » How to subscribe to changelogs
Sign in to Product Support (support.printix.net). Select Changelog and then Changelogs. Select Follow and be notified/alerted by email when there is a new changelog. To be notified whenever there is an update to a changelog, for example, a new Known issue,…
How to prepare Xerox printer for Printix Go
Printix Go » Printix Go Xerox – How to » How to prepare Xerox printer for Printix Go
*These preparations are only necessary for the following printers and MFPs: AltaLink models and EC8036/EC8056 models. Open the printer’s web page and log in as admin. Select the Properties tab. On the menu, select Login/ Permissions/ Accounting, then select…
How to prepare Epson printer for Printix Go
Printix Go » Printix Go Epson – How to » How to prepare Epson printer for Printix Go
Before installing Printix Go the printer needs to be setup correctly. Activate Epson Open Platform !Printix Go installation (including update and uninstall) will cause the Epson printer’s network interface to restart leaving it disconnected from the network…
How to prepare Lexmark printer for Printix Go
Printix Go » Printix Go Lexmark – How to » How to prepare Lexmark printer for Printix Go
Create a local admin account on the printer Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Security. Select Login Methods. In the Local Accounts section select Add User. Select User Name/Password. In the…
How to prepare Kyocera printer for Printix Go
Printix Go » Printix Go Kyocera – How to » How to prepare Kyocera printer for Printix Go
Download the Kyocera ZIP file Open the Software page. Scroll to the Printix Go section and select Kyocera (ZIP) to download it. Install Printix Go Kyocera via KYOCERA Net Viewer Printix Go Kyocera is installed via the Kyocera application KYOCERA Net Viewer…
How to prepare Fujifilm printer for Printix Go
Printix Go » Printix Go Fujifilm – How to » How to prepare Fujifilm printer for Printix Go
Make sure no other application is installed on the printer that changes how users sign in to the printer. Printix does not support having more than one type of authentication software. Before adding the printer to Printix, find a network where every computer runs…
How to troubleshoot scan to email
Troubleshooting » Printix Go issues » How to troubleshoot scan to email
Use Telnet from the command line to troubleshoot scan to email. Install Telnet Client These instructions applies to Windows 10 and 11. Open Control Panel and select Programs and Features. Select Turns Windows Features on or off. Scroll down the list and check…
How to change the language of a Kyocera printer
Printix Go » Printix Go Kyocera – How to » How to change the language of a Kyocera printer
Sign in to the printer’s web page as an administrator. Select Device Settings and System in the menu. In General, set the desired Language, then select Submit. The language does not change immediately in two scenarios: If a user is not signed in to the…
How to prepare Konica Minolta printer for Printix Go
Printix Go » Printix Go Konica Minolta – How to » How to prepare Konica Minolta printer for Printix Go
Before installing Printix Go, the printer needs to be set up correctly. The printer needs to be powered on and off during this process: SSL setting Enable web browser OpenAPI setting TCP socket setting Verify access to printer Additional steps to use card…
How to test if a printer can be reached
How to » How to test if a printer can be reached
Use one of the below methods to verify if a printer can be reached by a computer (responds to the ping request). Make sure the printer is powered on and connected to the network. Ping printer from Computer properties page Open the Computer properties page. Select…
How to give a printer a static IP address
How to » How to give a printer a static IP address
If a printer’s IP address is not static, the IP address may eventually be changed by your DHCP server. The IP address may change after the printer has been to sleep, been powered off, or disconnected from the network. How quickly it happens depends on the lease…
How to sign in with card at the printer
Printix Go » How to sign in with card at the printer
These are generic instructions. Printer vendor specific instructions: Epson, Fujifilm, HP, Konica Minolta, Kyocera, Lexmark, Ricoh, Xerox. Present card to the printer’s card reader. Before 60 seconds have elapsed, select the Printix Print icon. A…
How to manage cards
Printix Go » How to manage cards
You can see a list of your registered cards and delete cards you no longer use. Sign in to Printix App. Select Menu , and Cards and codes Select Register card to register a card. Select Delete to delete a card. See also: How to see and reset…
How to remove printers
How to » How to remove printers
If you no longer use a printer, you can delete it from your list of printers. Windows Open Control Panel and select Devices and Printers. Select the printer and select Remove device. Mac Select Apple menu , System Settings…, then select Printers &…
How to merge networks
How to » How to merge networks
If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…
How to change language
How to » How to change language
The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…
How to add users
How to » How to add users
Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Microsoft Entra authentication User must have a Microsoft work or school account. Microsoft Entra guest users, also known…
How to delegate printing
How to » How to delegate printing
Sometimes, you may want another person to collect your printed documents, but the printer only accepts cards that belong to you. To work around this: Register a card that you will only use for delegate printing. Whenever you print a document, you can give this card…
How to reset password
How to » How to reset password
If you want to change your password or have forgotten your password: On the Sign in page select Forgot password? This is NOT supported for the native Printix App for Android and iOS/iPadOS. On the Reset password page: Enter the Email address you used…
How to sign in
How to » How to sign in
Sign in with Microsoft If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account. Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix…
How to cancel subscription
How to » How to cancel subscription
You can cancel at any time. Cancellation is effective at the end of your current subscription period. For monthly subscription Cancellation is effective at the end of the month for which you have paid. Use the form on the Printix Administrator Support page to submit…
How to add printers
How to » How to add printers
Add printers in Printix Administrator If you add the printer by IP address, make sure to give it a static IP address. If the added printer does not appear after a few seconds, then look for it on the Unregistered printers page. Open the Printers …
How to discover printers
How to » How to discover printers
Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. To discover printers by hostname instead, see How to discover printers…
How to sign out
Printix Go » How to sign out
These are generic instructions. Printer vendor specific instructions: Epson, Fujifilm, HP, Konica Minolta, Kyocera, Lexmark, Ricoh, Xerox. You can sign out from the printer using these methods: Automatic sign out if no activity. If the printer does not register…
How to register card
Printix Go » How to register card
You can register multiple cards. When your card is registered, the date and time of the registration is recorded together with the card number. If different card readers are used, the same card may be registered with different formats (card numbers). To overcome this,…
How to add print queues to computer
How to » How to add print queues to computer
On the Computer properties page select the Print queues tab. Select Add print queues to computer. Select the print queues to select the print queues to be added on the computer. A star ★ appears after the printer ID if the print queue is not…
How to add print queue to computers
How to » How to add print queue to computers
On the Print queue properties page select the Computers tab. Select Add print queue to computers. Select the computers to have the print queue added to these computers. Select Add. *Print queues are added once the computer is on a known…
How to sign in with ID code at the printer
Printix Go » How to sign in with ID code at the printer
These are generic instructions. Printer vendor specific instructions: Epson, Fujifilm, HP, Konica Minolta, Kyocera, Lexmark, Ricoh, Xerox. Enter ID code (6-digit) on the touchscreen. Select to see the digits entered. If you do not know your ID…
How to add a gateway to a network
How to » How to add a gateway to a network
Alternatively to the below method you can choose to Add a gateway from the computer properties page. Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select Add gateway. In the Add gateway…
How to add secure print to Universal Print
How to » How to add secure print to Universal Print
Publish and share the Printix Anywhere print queue so you can print securely with Universal Print and Printix. In Printix Administrator on the Authentication page, select the Microsoft Entra ID tab. If Integrate with Universal Print shows Accept again, then…
How to add print queues to a group
How to » How to add print queues to a group
Open the Group properties page. Only available if groups (Microsoft Entra or Google) are enabled. Select the Print queues tab. Select Modify Select the print queues to be added to the group. For each print queue check the relevant options: Check…
How to add groups to a print queue
How to » How to add groups to a print queue
Open the Print queue properties page. Select the Groups tab. Only available if groups (Microsoft Entra or Google) are enabled. Select Add groups to add groups. Check Show all to show all groups, including those that have not been added to a print…
How to enable mobile print
How to » How to enable mobile print
Enable mobile print Check the requirements. Enable mobile print. See also: How to print from Android phone and tablet. How to print from iPhone and iPad. How to get your AirPrint password. Troubleshooting. How to print from Android phone and…
How to set up analytics
How to » How to set up analytics
Set up analytics to get insights into your Printix managed print environment. This is how you set it up: Extract data collected by Printix into a SQL database. The database can either be: A Printix database in the Printix Cloud. An own database (Azure…
How to enable print anywhere
How to » How to enable print anywhere
The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the…
How to enable secure print
How to » How to enable secure print
The perfect choice if you need to print confidential documents. Select Menu , Settings Select the Secure print tab. For this to have an effect, you should proceed to check one or both of the below options: Enable print later. The perfect choice if you…
How to scan NFC tag
How to » How to scan NFC tag
Open the native Printix App on your phone. Android Most Android phones support NFC. iOS Apple iPhone 7 and above with iOS 11 or later can be used to scan NFC tag. To print all matching documents (anywhere and later), select the NFC tag icon at the…
How to deploy Printix Chromebook
Printix Chromebook » How to deploy Printix Chromebook
Sign in to the Google Admin console (admin.google.com) using your administrator account (does not end in @gmail.com). On the left-hand menu, select Devices > Chrome > Apps and extensions > Users and browsers. In the Organizational units section, select the…
How to print from Chrome
Printix Chromebook » How to print from Chrome
*You must have the Printix extension installed and be signed in to it. Open the item you want to print in the Google Chrome browser. Select Print on the menu (or select Ctrl + P). Select Change… In the Select destination dialog, select the Printix…
How to work with sites
How to » How to work with sites
By optionally creating Sites , you can: Delegate management tasks to the IT personnel at the local site Administrators with the role Site manager can manage printers and printing in Printix Administrator without having excess permissions to change global…
How to uninstall Printix Go
Printix Go » How to uninstall Printix Go
Select Printers . Select the Printer name of the relevant printer to open the Printer properties page. Select the Printix Go tab. Select Uninstall. Optionally, after a minute passed, refresh the page and verify that the Status changed from Installed to…
How to install Printix Capture
Printix Go » How to install Printix Capture
Check Capture in the Go functions settings in the Go configuration. Select Save. Proceed to Install Printix Go. If Printix Go it is already installed, then do an Update on the printer as this is required to make Printix Go on the printer reference the…
How to get Mac logs
How to » How to get Mac logs
In connection with advanced troubleshooting you may be advised to access and supply logs from Mac. How to get logs from the macOS printing system CUPS How to enable and disable debug of the macOS printing system CUPS How to get logs from the macOS printing system…
How to activate a workflow
How to » How to activate a workflow
Select Menu , Settings . Select the Capture workflows tab. Select the Workflow name to open the Workflow properties page. Check Active. Select Save. Workflows that are not active can only be used by you as an administrator: You can select the workflow in…
How to enable Google groups
How to » How to enable Google groups
If you have enabled Google authentication you can use Google groups to deploy and control access to printers based on users’ group membership. You must have a Google Workspace administrator account. *Nested groups are not supported. Computer groups are not…
How to remove print drivers
How to » How to remove print drivers
If Printix Client has issues adding a print queue on a Windows computer, it may be that there is an issue with a previously installed version of the print driver. If advised, perform the below steps, and then try to add the print queue again. Delete the Printix driver…
How to uninstall Printix Client
How to » How to uninstall Printix Client
Windows Open Control Panel and select Programs and Features. Select Printix Client and select Uninstall. If Printix Client was installed with Windows Installer (MSI), then select the Printix Client without Printix logo (smallest size). You are asked to confirm…
How to see what happened
How to » How to see what happened
System Select Menu , History . Printer See what printed on the printer and what changes were made to the printer. Open the Printers page. Select the printer and select Modify. Select the History tab. User See what the user did and what changes were made…
How to enable Google authentication
How to » How to enable Google authentication
Enable this to allow users to sign in with their Google Workspace account to Printix. On the Authentication page select the Google tab. Check Enable Google authentication. Select Connect. On the Sign in with Google page sign in using your Google Workspace…
How to add a network
How to » How to add a network
Open the Networks page. Select Add network In the Create new network dialog enter Network name. Select OK. Next you need to select the gateway (and thereby the computers) that should be part of the network. Select Unknown networks. If there are no…
How to modify network name
How to » How to modify network name
Open the Networks page. Select the network. Select Modify. On the Network properties page edit the Network name. Select Save.
How to get Windows logs
How to » How to get Windows logs
In connection with advanced troubleshooting you may be advised to access and supply the below logs from Windows. Windows System logs Windows Application logs Windows PrintService logs Printix Client logs Create dump file of PrintixService.exe How to get the…
How to create print queues
How to » How to create print queues
On the Printer properties page select the Print queues tab. Select Create print queue In the Create print queue dialog enter Print queue name. Cannot contain the characters ‘\’ and ‘,’ Must be unique for the printer.…
How to search for printers
How to » How to search for printers
Use Search to find printers. Search for printers in Printix Administrator Open the Printers page. Select Search Enter printer ID, name, location or address. Uppercase and lowercase letters are treated the same. Search for printers in Printix Client Open…
How to search for users
How to » How to search for users
Use Search to find users. Open the Users page. Select Search Enter part of the user’s name or email. Uppercase and lowercase letters are treated the same. Select user’s Name or select and Modify to open User properties. Select and Info to…
How to search for computers
How to » How to search for computers
Use Search to find computers. Open the Computers page. Select Search Enter part of the computer’s hostname or IP address. Uppercase and lowercase letters are treated the same.
How to change print driver
How to » How to change print driver
If you are not satisfied with the default choice of print driver, you can change it. If you want to use a print driver that is not in the Printix driver store, then you can add the print driver yourself by making a printer use it on the Windows or macOS edition in…
How to open Printix Client
How to » How to open Printix Client
Windows Select the arrow next to the notification area on the task bar. Select the Printix Client icon. If it does not show, then Install Printix Client. Printix Client menu appears. If you are already signed in your name is shown next to Sign in.…
How to increase secure printing
How to » How to increase secure printing
The Dashboard shows the percentage of pages for the selected period that have been released or reprinted from the Printix App by users from their phone, tablet or computer. You can Improve document security and cost savings by increasing the percentage of…
How to open Printix Administrator
How to » How to open Printix Administrator
There are multiple ways in which you can open Printix Administrator on your computer, tablet, and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…
How to enable OneLogin authentication
How to » How to enable OneLogin authentication
Configure OneLogin Open a new browser window and sign in to OneLogin portal (onelogin.com), using your OneLogin administrator account credentials. In the OneLogin portal, select Administration. In the OneLogin Administration panel, select Applications. Select Add…
How to get Lexmark logs
Printix Go » Printix Go Lexmark – How to » How to get Lexmark logs
Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.10/se Select Embedded Solutions. Select Set Logging level, then Yes, and then Submit. Select Go back to main menu to return to the Embedded Solutions…
How to enable self-registration
How to » How to enable self-registration
Enable this to allow users to self-register using their work email address. On the Authentication page select the Self-registration tab. Check Enable self-registration. Select Save in the Settings section. Select Add email domain? to enter additional email…
How to scan QR codes
How to » How to scan QR codes
Printix App for Android and iOS/iPadOS Open the native Printix App on your phone or tablet. To print all matching documents (anywhere and later), select the QR code icon at the top of the page. To print selected documents (anywhere or later) you can A) Select…
How to enable print later
How to » How to enable print later
The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the Secure…
How to deploy Printix Client
How to » How to deploy Printix Client
Once you have added the first users, you should consider using the below methods to deploy Printix Client and get users to print with and use Printix. Let users download Printix Client and register themselves Deploy Printix Client with Microsoft Endpoint…
How to work with groups
How to » How to work with groups
Groups can be used to control access to printers and deploy printers based on users’ and computers’ group membership. About groups Exclusive access examples Hide print queues from users How to enable Microsoft Entra groups How to enable…
How to enable Okta authentication
How to » How to enable Okta authentication
Configure Okta Open a new browser window and sign in to Okta Console (okta.com), using your Okta administrator account credentials. In the Okta Console select Admin. In the Okta Admin console select Applications, and then Applications. Select App…
How to update Printix Go
Printix Go » How to update Printix Go
The table below shows the effect of doing an Update for Printix Go. Update printers from view mode on the printers page Printers with an outdated Go version are listed with their version number in orange. Update a single printer Update multiple printers …
How to add a gateway to an existing network
Printix Configurator » How to add a gateway to an existing network
Sign in to Printix Configurator. You must have the role as System manager. Select Networks to configure networks. Select Edit > Add network. You can also create a CSV file. The CSV file MUST be semi-colon (;) separated. Do not have spaces before or after a…
How to publish to Power BI on the web
How to » How to publish to Power BI on the web
If your organization is using Power BI service, you can Publish reports to the Power BI service and set up Scheduled refresh. Open Power BI Desktop. On the File menu select Publish, and then select Publish to Power BI. Select Save. In the Publish to Power BI…
How to add guest users to Microsoft Entra ID
How to » How to add guest users to Microsoft Entra ID
Printix support guest printing, that is, you can allow a guest, that is, a user that is not a member of your organization, to print via Printix, including secure print and mobile print. Open a new browser window and sign in to Microsoft Azure…
How to reset to factory settings on HP printers
Printix Go » Printix Go HP – How to » How to reset to factory settings on HP printers
Open the printer’s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu. In the section Reset Firmware select Reset. Select Reset. The printer will now restart. Set printer’s date and time…
How to move your subscription to a Printix partner
How to » How to move your subscription to a Printix partner
If your subscription is directly with Printix you can submit a support request from within Printix Administrator requesting that you wish your subscription to be changed from direct to a Printix partner. Please specify which partner you wish to change to. The same…
How to make a workflow available to selected groups
How to » How to make a workflow available to selected groups
Select Menu , Settings . Select the Capture workflows tab. Select the Workflow name to open the Workflow properties page. Select Selected groups can use this workflow. Select Add group to open Select groups dialog. Select Search . Uppercase and lowercase…
How to add an unknown network to a network
How to » How to add an unknown network to a network
Open the Networks page. Select Unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. If there are many unknown networks you can Add a gateway from the computer properties page. Alternatively use…
How to reset to factory settings on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to reset to factory settings on Lexmark printers
Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Select Restore Factory Defaults. Select Restore all settings. Select Start. This will restart the printer, restore all printer settings, fax settings,…
How to set up Power BI
How to » How to set up Power BI
You can use Microsoft Power BI Desktop with the Printix Power BI solution to get insights about your print usage, printers, print queues and much more. Install Power BI Desktop. Download the Printix Power BI Desktop file. Connect to your extracted Printix…
How to get Printix Chromebook logs
Printix Chromebook » How to get Printix Chromebook logs
If advised to do so, follow these instructions and submit to support. Get the Printix.log file Hold the Ctrl key and select the Printix icon. New tab opens named Printix – options. Select Download. Attach the Printix.log file to your…
How to get Printix App logs
How to » How to get Printix App logs
This is relevant if you have been advised to get the logs and submit these to support with one of these methods: Upload logs to the cloud Email logs Upload logs to the cloud Open Printix App. You must be signed in to Printix App to upload logs. Select Menu ,…