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How to add printers
How to » How to add printers
Add printers in Printix Administrator If you add the printer by IP address, make sure to give it a static IP address. If the added printer does not appear after a few seconds, then look for it on the Unregistered printers page. Open the Printers …
No printers to add
Error messages » No printers to add
Printix Client reports: No printers to add RESOLUTION user: Your computer may be on an Unknown network (the Printix Client icon will have a yellow dot ). Try add a printer when you are back on an known network. Alternatively contact your administrator. RESOLUTION…
How to remove printers
How to » How to remove printers
If you no longer use a printer, you can delete it from your list of printers. Windows Open Control Panel and select Devices and Printers. Select the printer and select Remove device. Mac Select Apple menu , System Settings…, then select Printers &…
How to discover printers
How to » How to discover printers
Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. To discover printers by hostname instead, see How to discover printers…
How to sign in as guest on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to sign in as guest on Ricoh printers
Follow these steps to sign in as guest on Ricoh printers when Printix Go is installed. This requires Printix Go Ricoh version 2.0.0.27 or later. *The Access control settings in the Go configuration MUST have at least one function unlocked for Sign in as guest to be…
How to sign in as guest on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to sign in as guest on Kyocera printers
On the Sign in page, select Guest in the upper right corner of the printer’s touchscreen control panel. Select the function you wish to use, for example, Copy if that is available. The accessible functions depend on the Access control settings in the Go…
How to search for printers
How to » How to search for printers
Use Search to find printers. Search for printers in Printix Administrator Open the Printers page. Select Search Enter printer ID, name, location or address. Uppercase and lowercase letters are treated the same. Search for printers in Printix Client Open…
How to sign in as machine administrator on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to sign in as machine administrator on Ricoh printers
Follow these steps to sign in as an administrator on Ricoh printers when Printix Go is installed. On the Sign in page, touch the upper left corner of the printer’s touchscreen five times. An icon will briefly appear. This takes you to the printer’s home…
How to sign in as machine administrator on Xerox printers
Printix Go » Printix Go Xerox – How to » How to sign in as machine administrator on Xerox printers
Follow these steps to sign in as machine administrator on Xerox printers when Printix Go is installed. You will be asked to enter the same Username and Password that you used in the Printix Go sign in profile. Select the Keyboard icon in the top right…
How to sign in as guest on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to sign in as guest on Konica Minolta printers
Follow these steps to sign in as guest on Konica Minolta printers when Printix Go is installed. On the Sign in page, select Guest in the upper right corner of the printer’s touchscreen control panel. Select the function you wish to use, for example Copy…
How to sign in as machine administrator on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to sign in as machine administrator on Lexmark printers
*This functionality in response to out of scope request (OOS 18787). It requires Printix Go Lexmark version 2.0.0.5. Follow these steps to sign in as an administrator on Lexmark printers when Printix Go is installed. On the Sign in page, touch the Printix top bar…
How to add users
How to » How to add users
Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Microsoft Entra authentication User must have a Microsoft work or school account. Microsoft Entra guest users, also known…
How to discover printers by hostname
Printix Client » How to discover printers by hostname
By default, Printix discovers printers via the print queues installed on the computer and also broadcasts for printers based on network subnet information. The discovered printers are by default registered in the Printix Cloud by their IP address and not by hostname…
How to sign in as an administrator on HP Workpath printers
Printix Go » Printix Go HP – How to » How to sign in as an administrator on HP Workpath printers
When first signing in to an HP Workpath printer, there is no option to sign in as an administrator. To enable signing in to the printer as an administrator: Sign in to the printer’s web page as an administrator. On the Security tab, select Access Control in…
How to get logs from Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to get logs from Ricoh printers
Ricoh printers Open the printer’s web page and Login as Administrator. In the address delete what comes after the printer’s IP address an insert: /web/entry/df/websys/direct/getSysInfo.cgi Example:…
How to add a printer
Printix Configurator » How to add a printer
The below process can be used to add a label printer that is connected via USB to for example a D-Link print server. In case the D-Link print server is using the LPR protocol, and the print queue name used to reach the specific USB port on the D-Link print…
How to add a network
How to » How to add a network
Open the Networks page. Select Add network In the Create new network dialog enter Network name. Select OK. Next you need to select the gateway (and thereby the computers) that should be part of the network. Select Unknown networks. If there are no…
How to reset to factory settings on HP printers
Printix Go » Printix Go HP – How to » How to reset to factory settings on HP printers
Open the printer’s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu. In the section Reset Firmware select Reset. Select Reset. The printer will now restart. Set printer’s date and time…
How to reset to factory settings on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to reset to factory settings on Lexmark printers
Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Select Restore Factory Defaults. Select Restore all settings. Select Start. This will restart the printer, restore all printer settings, fax settings,…
How to add print queues to computer
How to » How to add print queues to computer
On the Computer properties page select the Print queues tab. Select Add print queues to computer. Select the print queues to select the print queues to be added on the computer. A star ★ appears after the printer ID if the print queue is not…
How to add print queue to computers
How to » How to add print queue to computers
On the Print queue properties page select the Computers tab. Select Add print queue to computers. Select the computers to have the print queue added to these computers. Select Add. *Print queues are added once the computer is on a known…
Printers
Printix Administrator » Networks » Network properties » Printers
Lists the Printers that are on this network. Select Refresh to refresh the list.
Printers
Printix Administrator » Printers
Lists the Printers Select printer’s Printer name, ID or select and Modify to open the Printer properties page. Select the printer’s number (2) of Queues or select and Queues to toggle the view of print queues. Select individual printers and…
How to set inactivity timeout on HP printers
Printix Go » Printix Go HP – How to » How to set inactivity timeout on HP printers
Open the printer’s web page and Sign in as Administrator. On the General tab select Display Settings in the menu. In Inactivity Timeout enter the number of seconds. The default is 60 seconds. Select Apply.
How to install Printix Go on multiple printers
Printix Go » How to install Printix Go on multiple printers
How to install Printix Go on multiple printers from the Printers page How to assign a Go configuration to multiple printers How to assign a sign in profile to multiple printers How to install Printix Go on multiple printers from the Printers page Select…
How to set inactivity timeout on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to set inactivity timeout on Kyocera printers
Open the printer’s web page and Login as an administrator. In Device Settings, select Energy Saver/Timer. In Panel Reset Timer under Timer Settings, enter the number of seconds. The default is 90 seconds. Select Submit. *During card registration on Kyocera…
How to uninstall Printix Go from multiple printers
Printix Go » How to uninstall Printix Go from multiple printers
Select Printers . Select the eye icon in the table header and set the view mode to Printix Go. Select the check box next to the printers you wish to uninstall. Select Actions above the table, then select Uninstall. On Ricoh, a computer with Printix Client for…
How to install card reader on HP printers
Printix Go » Printix Go HP – How to » How to install card reader on HP printers
Locate an available USB Type-A port on the back of the printer or on the side of the printer’s touchscreen control panel. Connect the card reader to the USB Type-A port. On the Printer properties page Card reader should show Vendor and Created for the…
How to install card reader on Epson printers
Printix Go » Printix Go Epson – How to » How to install card reader on Epson printers
Connect the card reader Locate the USB type-A port: WorkForce Enterprise MFPs: Front Side WorkForce Pro MFPs: Rear Side EcoTank Pro MFPs: Front Side Connect the card reader. *If you connect a card reader to the wrong port you will get the message:…
How to install card reader on Xerox printers
Printix Go » Printix Go Xerox – How to » How to install card reader on Xerox printers
Activate card reader plug-in on VersaLink printers You need to install the Xerox USB Card Reader plug-in as follows: Download the USB Card Reader plug-in Visit support.xerox.com. Search for the model of your printer (Example: VersaLink C7020). Open the Drivers &…
How to use Printix Go on Xerox printers
Printix Go » Printix Go Xerox – How to » How to use Printix Go on Xerox printers
How to sign in with ID code at a Xerox printer How to sign in with card at a Xerox printer How to release documents at a Xerox printer How to sign out at a Xerox printer How to register card at a Xerox printer How to manage cards How to reset ID code or PIN…
How to set inactivity timeout on Xerox printers
Printix Go » Printix Go Xerox – How to » How to set inactivity timeout on Xerox printers
Open the printer’s web page and Log In as admin. On the menu select System. Select Timeouts. In the Reset Device Control Panel section: In System Timeout type the number of seconds (the default is 90 seconds). Select OK.
How to configure SNMPv1/v2 on Xerox printers
Printix Go » Printix Go Xerox – How to » How to configure SNMPv1/v2 on Xerox printers
Open the printer’s web page and Log In as admin. On the menu select System. Select Connectivity. In the Protocols section select SNMP. Select SNMPv1/v2 In the Community Names section In Community Name Read/Write type set community name…
How to use Printix Go on Epson printers
Printix Go » Printix Go Epson – How to » How to use Printix Go on Epson printers
How to sign in with ID code at an Epson printer How to sign in with card at an Epson printer How to release documents at an Epson printer How to sign out at an Epson printer How to register card at an Epson printer How to manage cards How to reset ID code or…
How to use Printix Go on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to use Printix Go on Lexmark printers
How to sign in with ID code at a Lexmark printer How to sign in with card at a Lexmark printer How to release documents at a Lexmark printer How to sign out at a Lexmark printer How to register card at a Lexmark printer How to manage cards How to reset ID…
How to set inactivity timeout on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to set inactivity timeout on Lexmark printers
Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Change Screen Timeout to the number of seconds you want the timeout to be. The default is 60 seconds. Select Save.
How to install card reader on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to install card reader on Ricoh printers
Connect the card reader Remove the bracket on the right side of the printer’s touchscreen control panel. Locate the USB mini-B port. Connect the card reader to the USB mini-B port. Mount the bracket again. If Printix Go is already installed, select Update…
How to set inactivity timeout on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to set inactivity timeout on Ricoh printers
After installing Printix Go on a Ricoh printer, the inactivity timeout must be changed to avoid errors. Open the printer’s web page and Sign in as administrator. Select Device Management > Configuration. Select Timer. If Auto Logout Timer is enabled, make…
How to use Printix Go on HP printers
Printix Go » Printix Go HP – How to » How to use Printix Go on HP printers
How to sign in with ID code at an HP printer How to sign in with card at an HP printer How to release documents at an HP printer How to capture at an HP printer How to sign out at an HP printer How to register card at an HP printer How to manage cards How…
How to use Printix Go on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to use Printix Go on Ricoh printers
How to sign in with ID code at a Ricoh printer How to sign in with card at a Ricoh printer How to release documents at a Ricoh printer How to capture at a Ricoh printer How to sign out at a Ricoh printer How to register card at a Ricoh printer How to sign in as…
How to use Printix Go on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to use Printix Go on Kyocera printers
How to sign in with ID code at a Kyocera printer How to sign in with card at a Kyocera printer How to release documents at a Kyocera printer How to capture at a Kyocera printer How to log out from a Kyocera printer How to register card at a Kyocera printer How…
How to set inactivity timeout on Fujifilm printers
Printix Go » Printix Go Fujifilm – How to » How to set inactivity timeout on Fujifilm printers
Sign in to the printer’s web page. In the System menu, select Timeouts. In System timeout, enter the number of seconds.
How to use Printix Go on Fujifilm printers
Printix Go » Printix Go Fujifilm – How to » How to use Printix Go on Fujifilm printers
How to sign in with ID code at a Fujifilm printer How to sign in with card at a Fujifilm printer How to release documents at a Fujifilm printer How to sign out at a Fujifilm printer How to register card at a Fujifilm printer How to manage cards How to reset…
How to set up scan to email on HP printers
Printix Go » Printix Go HP – How to » How to set up scan to email on HP printers
Once configured, you can Sign in to the printer, select Scan and then the Scan to Email function. Your own email address is typically pre-filled in the To: and From: field. That way, it is very easy to have the scanned documents send to your mailbox as…
How to set up scan to email on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to set up scan to email on Kyocera printers
Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…
How to set up scan to email on Xerox printers
Printix Go » Printix Go Xerox – How to » How to set up scan to email on Xerox printers
Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…
How to set up scan to email on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to set up scan to email on Lexmark printers
Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…
How to set up scan to email on Epson printers
Printix Go » Printix Go Epson – How to » How to set up scan to email on Epson printers
Once configured, you can Sign in to the printer, select Scan and then the Email function. Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with…
How to set up scan to email on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to set up scan to email on Ricoh printers
Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…
How to set up scan to email on Fujifilm printers
Printix Go » Printix Go Fujifilm – How to » How to set up scan to email on Fujifilm printers
These steps are required to complete the setup of Scan to Email. Enable e-mail port for sender Sign in to the printer as a system administrator. Select Tools. The Tools screen appears. Select System Settings. Select Connectivity & Network Setup from the Group…
How to add a print driver
How to » How to add a print driver
Install a TCP/IP print queue that uses the print driver you want to add to Printix. After adding the print queue Printix Client will automatically upload the new print driver to your Printix driver store, as soon as the Printix Service is restarted either manually or…
How to add a SNMPv3 configuration
How to » How to add a SNMPv3 configuration
Select Menu , Settings Select the SNMP tab. Select to start adding a new SNMP configuration. Select Version 3. In Configuration name enter a name for the configuration. In Username enter the SNMP username exactly as it is on the printers. Select…
How to add a SNMPv1 configuration
How to » How to add a SNMPv1 configuration
Select Menu , Settings Select the SNMP tab. Select to start adding a new SNMP configuration. Select Version 1. In Configuration name, enter a name for the configuration. In Get Community Name, enter the community name exactly as it is on the…
How to add Azure Blob Storage
How to » How to add Azure Blob Storage
Enable storage of pending documents in your secure cloud storage. That way, the user’s computer does not need to be online to release print later and print anywhere documents. However, a Printix Client still needs to be online on the printer’s network to…
How to add Google Cloud Storage
How to » How to add Google Cloud Storage
Enable storage of pending documents in your secure cloud storage. That way, the user’s computer does not need to be online to release print later and print anywhere documents. However, a Printix Client still needs to be online on the printer’s network to…
How to
How to
How to section is also in: Printix User Manual Categories: Sign in Printers, print queues and print drivers Users Deployment Networks and sites Groups Printix Go Capture and workflow Cloud storage Analytics and reports Troubleshooting *If you have any…
How to add a gateway to a network
How to » How to add a gateway to a network
Alternatively to the below method you can choose to Add a gateway from the computer properties page. Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select Add gateway. In the Add gateway…
How to add secure print to Universal Print
How to » How to add secure print to Universal Print
Publish and share the Printix Anywhere print queue so you can print securely with Universal Print and Printix. In Printix Administrator on the Authentication page, select the Microsoft Entra ID tab. If Integrate with Universal Print shows Accept again, then…
How to add print queues to a group
How to » How to add print queues to a group
Open the Group properties page. Only available if groups (Microsoft Entra or Google) are enabled. Select the Print queues tab. Select Modify Select the print queues to be added to the group. For each print queue check the relevant options: Check…
How to add groups to a print queue
How to » How to add groups to a print queue
Open the Print queue properties page. Select the Groups tab. Only available if groups (Microsoft Entra or Google) are enabled. Select Add groups to add groups. Check Show all to show all groups, including those that have not been added to a print…
How to remotely access control panel on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to remotely access control panel on Kyocera printers
Open the printer’s web page and Login as administrator. In the Network Settings menu, select Protocol. Make sure Enhanced VNC (RFB) over SSL is turned on. Download and install VNC Viewer from the internet. In VNC Viewer, select the File menu and then New…
How to use view mode on the Printers page
How to » How to use view mode on the Printers page
Select View mode to control what printer information should be shown. The ID and Printer name columns are always shown. Default – An overview of printers, their status and location. Columns: Queues, Status, Network, Address, Created, and…
How to remotely access control panel on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to remotely access control panel on Lexmark printers
Open the printer’s web page and Log in as administrator. In the Settings menu, select Device. Select Remote Operator Panel. In Launch Remote Operator Panel, select Launch.
How to remotely access control panel on HP printers
Printix Go » Printix Go HP – How to » How to remotely access control panel on HP printers
Open the printer’s web page and Sign in as Administrator. On the Information tab, select Remote Control-Panel in the menu. Select Launch Private Remote Control-Panel.
How to remotely access control panel on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to remotely access control panel on Ricoh printers
Open the printer’s web page and Login as Administrator. On the menu, select Device Management, and then Remote Panel Operation.
How to remotely access control panel on Xerox printers
Printix Go » Printix Go Xerox – How to » How to remotely access control panel on Xerox printers
Open the printer’s web page. Select Remote Control Panel. Select Request Session.
How to set up scan settings on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to set up scan settings on Ricoh printers
When creating a capture workflow in Printix Administrator, the Orientation and Paper size settings have the following constraints on Ricoh printers: The Orientation setting must match the feeding direction of the paper. If you scan a portrait document, set the…
How to install card reader on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to install card reader on Konica Minolta printers
A Konica Minolta field service engineer needs to be involved to enable the use of a card reader. Connect the card reader directly to the external USB port located at the rear next to the network port. It may be necessary to remove the right-rear cover to access the USB…
How to set up scan settings on HP printers
Printix Go » Printix Go HP – How to » How to set up scan settings on HP printers
Scan settings of Printix capture workflows are independent from the printer. Users can select scan settings that might not be supported by the printer, which means that the printer might override the requested scan parameters to complete the workflow. The Printix…
How to set up scan settings on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to set up scan settings on Kyocera printers
Scan settings of Printix capture workflows are independent from the printer. Users can select scan settings that might not be supported by the printer, which means that the printer might override the requested scan parameters to complete the workflow. The Printix…
How to use Printix Go on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to use Printix Go on Konica Minolta printers
How to sign in with ID code at a Konica Minolta printer How to sign in with card at a Konica Minolta printer How to release documents at a Konica Minolta printer How to capture at a Konica Minolta printer How to sign out at a Konica Minolta printer How to…
How to set up scan to email on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to set up scan to email on Konica Minolta printers
Once configured, you can Sign in to the printer, select Scan or Scan/Fax function. Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as…
How to add multiple Microsoft Entra directories
How to » How to add multiple Microsoft Entra directories
This is useful for separate companies, sharing office space and printers, as they can use the one and same Printix Home and only need to setup and manage printers and print queues once. Furthermore, Microsoft Entra users’ Department is recorded and can be used to…
How to add an EFI Fiery printer
How to » How to add an EFI Fiery printer
If a printer is using an EFI Fiery Controller, also known as a Raster Image Processor (RIP), you should follow these instructions to get the printer added in Printix Administrator. Before you begin, please obtain the following information: IP address of the Fiery…
How to add or change credit card
How to » How to add or change credit card
How to add credit card Open Printix Administrator. Select Menu , Subscription Select Add credit card. Fill in the details: Card number The number of the card. MM / YY The expiration month (MM) and year (YY) of the card. CVC The card security code…
How to add a gateway to an existing network
Printix Configurator » How to add a gateway to an existing network
Sign in to Printix Configurator. You must have the role as System manager. Select Networks to configure networks. Select Edit > Add network. You can also create a CSV file. The CSV file MUST be semi-colon (;) separated. Do not have spaces before or after a…
How to add guest users to Microsoft Entra ID
How to » How to add guest users to Microsoft Entra ID
Printix support guest printing, that is, you can allow a guest, that is, a user that is not a member of your organization, to print via Printix, including secure print and mobile print. Open a new browser window and sign in to Microsoft Azure…
How to add an unknown network to a network
How to » How to add an unknown network to a network
Open the Networks page. Select Unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. If there are many unknown networks you can Add a gateway from the computer properties page. Alternatively use…
Unregistered printers
Printix Administrator » Printers » Unregistered printers
Printers that fail to register will appear on this page. Open Printers page. Select Unregistered printers. Select a printer and select Diagnose at the bottom of the screen. Or select and Diagnose. If asked, then in Network select the Modify icon to select…
How to set up SSL/TLS communication on Kyocera printers
Printix Go » Printix Go Kyocera – How to » How to set up SSL/TLS communication on Kyocera printers
To be able to install and uninstall Printix Go on Kyocera printers, SSL/TLS communication must be configured correctly. Open the printer’s web page and Login as Administrator. On the menu, select Security Settings, and then Network Security. In SSL,…
How to set up SSL/TLS communication on HP printers
Printix Go » Printix Go HP – How to » How to set up SSL/TLS communication on HP printers
Open the printer’s web page and Sign In as administrator. On the Networking tab, select Secure Communication in the menu. In SSL/TLS Protocol, set Max TLS version to TLS 1.3. Printix Go uses the highest level of TLS that the device supports. If the device…
How to set the web server password on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to set the web server password on Ricoh printers
To be able to install and uninstall on Ricoh SOP Generation 2 printers, the web server password must be the default (ricoh). *If you know printers that do not have SDK/J installed, you can avoid needing the web server password on those printers. Open the…
How to set up SSL/TLS communication on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to set up SSL/TLS communication on Ricoh printers
To be able to install and uninstall on Ricoh printers, SSL/TLS communication must be configured correctly. Open the printer’s web page and Login as Administrator. On the menu, select Device Management, and then Configuration. In the Security section,…
How to remotely access control panel on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to remotely access control panel on Konica Minolta printers
Enable remote access on the printer Open the printer’s web page and Login as Administrator. Select Network in the main menu. In Remote Panel Settings, select Remote Panel Server Settings. Change Server Setting from NO to YES to enable remote access to the…
How to set up scan settings on Konica Minolta printers
Printix Go » Printix Go Konica Minolta – How to » How to set up scan settings on Konica Minolta printers
Scan settings of Printix capture workflows are independent from the printer. Users can select scan settings that might not be supported by the printer, which means that the printer might override the requested scan parameters to complete the workflow. The Printix…
How to find the card reader IDs on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to find the card reader IDs on Lexmark printers
Connect the card reader to the USB port on the Lexmark printer. Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.10/se Select Embedded Solutions. Select USB Information to see the below information about…
How to add print queues to computers with Printix Configurator
Printix Configurator » How to add print queues to computers with Printix Configurator
Use a CSV file with computers and print queues to add print queues to computers. Only if Printix Administrator has a matching Hostname of a computer and a matching print queue name, will the computer have the print queue added. Uppercase and lowercase letters are…
How to automatically add and remove print queues
How to » How to automatically add and remove print queues
On the Print queues page select individual print queues and select Modify. Check Add print queue automatically to add the selected print queues automatically on users’ computers running Printix Client. Only available if the print queue is Active. Print…
How to install HP Workpath on printers through HP Command Center
Printix Go » Printix Go HP – How to » How to install HP Workpath on printers through HP Command Center
Before working with HP Command Center, it is necessary to create an HP account by registering on the HP Command Center (hpcommandcenter.com). Enable the HP Workpath platform on the printer. Go to the printer and select the HP Command Center application. …
How to subscribe to announcements
Product Support » How to subscribe to announcements
Sign in to Product Support (support.printix.net). Select Changelog and then Announcements Select Follow and be notified/alerted by email when there is a new announcement. If we have scheduled maintenance or issues with access to the Printix Cloud, this will be…
How to subscribe to changelogs
Product Support » How to subscribe to changelogs
Sign in to Product Support (support.printix.net). Select Changelog and then Changelogs. Select Follow and be notified/alerted by email when there is a new changelog. To be notified whenever there is an update to a changelog, for example, a new Known issue,…
How to manage cards
Printix Go » How to manage cards
You can see a list of your registered cards and delete cards you no longer use. Sign in to Printix App. Select Menu , and Cards and codes Select Register card to register a card. Select Delete to delete a card. See also: How to see and reset…
How to merge networks
How to » How to merge networks
If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…
How to change language
How to » How to change language
The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…
How to delegate printing
How to » How to delegate printing
Sometimes, you may want another person to collect your printed documents, but the printer only accepts cards that belong to you. To work around this: Register a card that you will only use for delegate printing. Whenever you print a document, you can give this card…
How to reset password
How to » How to reset password
If you want to change your password or have forgotten your password: On the Sign in page select Forgot password? This is NOT supported for the native Printix App for Android and iOS/iPadOS. On the Reset password page: Enter the Email address you used…
How to sign in
How to » How to sign in
Sign in with Microsoft If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account. Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix…
How to cancel subscription
How to » How to cancel subscription
You can cancel at any time. Cancellation is effective at the end of your current subscription period. For monthly subscription Cancellation is effective at the end of the month for which you have paid. Use the form on the Printix Administrator Support page to submit…
How to sign out
Printix Go » How to sign out
These are generic instructions. Printer vendor specific instructions: Epson, Fujifilm, HP, Konica Minolta, Kyocera, Lexmark, Ricoh, Xerox. You can sign out from the printer using these methods: Automatic sign out if no activity. If the printer does not register…
How to register card
Printix Go » How to register card
You can register multiple cards. When your card is registered, the date and time of the registration is recorded together with the card number. If different card readers are used, the same card may be registered with different formats (card numbers). To overcome this,…