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How to set up scan to email on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to set up scan to email on Ricoh printers

Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…

How to set up scan settings on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to set up scan settings on Ricoh printers

When creating a capture workflow in Printix Administrator, the Orientation and Paper size settings have the following constraints on Ricoh printers: The Orientation setting must match the feeding direction of the paper. If you scan a portrait document, set the…

How to set up scan to email on Xerox printers

Printix Go » Printix Go Xerox – How to » How to set up scan to email on Xerox printers

Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…

How to set up scan to email on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to set up scan to email on Kyocera printers

Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…

How to set up scan to email on Epson printers

Printix Go » Printix Go Epson – How to » How to set up scan to email on Epson printers

Once configured, you can Sign in to the printer, select Scan and then the Email function. Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with…

How to set up scan to email on HP printers

Printix Go » Printix Go HP – How to » How to set up scan to email on HP printers

Once configured, you can Sign in to the printer, select Scan and then the Scan to Email function. Your own email address is typically pre-filled in the To: and From: field. That way, it is very easy to have the scanned documents send to your mailbox as…

How to set up scan to email on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to set up scan to email on Lexmark printers

Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…

How to troubleshoot scan to email

Troubleshooting » Printix Go issues » How to troubleshoot scan to email

Use Telnet from the command line to troubleshoot scan to email. Install Telnet Client These instructions applies to Windows 10 and 11. Open Control Panel and select Programs and Features. Select Turns Windows Features on or off. Scroll down the list and check…

How to set up scan to email on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to set up scan to email on Konica Minolta printers

Once configured, you can Sign in to the printer, select Scan or Scan/Fax function. Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as…

How to disable central management on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to disable central management on Ricoh printers

*With Printix Go Ricoh version 2.0.0.16 or later, there is no need to disable central management. Central management needs to be disabled, so Printix Go can add an entry to the address list during sign in. Open the printer’s web page and Login as…

How to install card reader on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to install card reader on Ricoh printers

Connect the card reader Remove the bracket on the right side of the printer’s touchscreen control panel. Locate the USB mini-B port. Connect the card reader to the USB mini-B port. Mount the bracket again. If Printix Go is already installed, select Update…

How to use Printix Go on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to use Printix Go on Ricoh printers

How to sign in with ID code at a Ricoh printer How to sign in with card at a Ricoh printer How to release documents at a Ricoh printer How to sign out at a Ricoh printer How to register card at a Ricoh printer How to sign in as guest on Ricoh printers How to…

How to get logs from Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to get logs from Ricoh printers

Ricoh printers Open the printer’s web page and Login as Administrator. In the address delete what comes after the printer’s IP address an insert: /web/entry/df/websys/direct/getSysInfo.cgi Example:…

How to sign in as guest on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to sign in as guest on Ricoh printers

Follow these steps to sign in as guest on Ricoh printers when Printix Go is installed. *This is coming functionality and requires a future Printix Go Ricoh version. Last modified 2022/12/14. *The Access control settings in the Go configuration MUST have at least one…

How to remotely access control panel on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to remotely access control panel on Ricoh printers

Open the printer’s web page and Login as Administrator. On the menu, select Device Management, and then Remote Panel Operation.

How to set up scan settings on HP printers

Printix Go » Printix Go HP – How to » How to set up scan settings on HP printers

Scan settings of Printix capture workflows are independent from the printer. Users can select scan settings that might not be supported by the printer, which means that the printer might override the requested scan parameters to complete the workflow. The Printix…

How to discover printers

How to » How to discover printers

Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. Open the Printers page. Select Discover printers. In Select…

How to set up SSL/TLS communication on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to set up SSL/TLS communication on Ricoh printers

To be able to install and uninstall on Ricoh printers, SSL/TLS communication must be configured correctly. Open the printer’s web page and Login as Administrator. On the menu, select Device Management, and then Configuration. In the Security section,…

How to remove printers

How to » How to remove printers

If you no longer use a printer, you can delete it from your list of printers. Windows Open Control Panel and select Devices and Printers. Select the printer and select Remove device. Mac Select Apple menu , System Preferences…, then select Printers &…

How to add printers

How to » How to add printers

Add printers in Printix Administrator If you add the printer by IP address, make sure to give it a static IP address. If the added printer does not appear after a few seconds, then look for it on the Unregistered printers page. Open the Printers …

How to set the web server password on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to set the web server password on Ricoh printers

To be able to install and uninstall on Ricoh SOP printers Generation 2, the web server password must be the default (ricoh). Open the printer’s web page and Login as Administrator. On the menu select Device Management, and then Configuration. In the…

How to sign in as machine administrator on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to sign in as machine administrator on Ricoh printers

Follow these steps to sign in as an administrator on Ricoh printers when Printix Go is installed. Printix Go Ricoh version 2.0.0.16 and later *This is coming functionality and requires Printix Go Ricoh version 2.0.0.16 and later. Last modified 2022/12/15. On the…

How to set up scan settings on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to set up scan settings on Konica Minolta printers

Scan settings of Printix capture workflows are independent from the printer. Users can select scan settings that might not be supported by the printer, which means that the printer might override the requested scan parameters to complete the workflow. The Printix…

Printix Go Ricoh – How to

Printix Go » Printix Go Ricoh – How to

How to sections for Ricoh: How to use Printix Go on Ricoh printers How to set up scan settings on Ricoh printers How to set up scan to email on Ricoh printers How to install card reader on Ricoh printers How to set up SSL/TLS communication on Ricoh printers How…

How to reset to factory settings on HP printers

Printix Go » Printix Go HP – How to » How to reset to factory settings on HP printers

Open the printer’s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu. In the section Reset Firmware select Reset. Select Reset. The printer will now restart. Set printer’s date and time…

How to reset to factory settings on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to reset to factory settings on Lexmark printers

Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Select Restore Factory Defaults. Select Restore all settings. Select Start. This will restart the printer, restore all printer settings, fax settings,…

How to scan QR codes

How to » How to scan QR codes

Printix App for Android and iOS/iPadOS Open the native Printix App on your phone or tablet. To print all matching documents (anywhere and later), select the QR code icon at the top of the page. To print selected documents (anywhere or later) you can A) Select…

How to scan NFC tag

How to » How to scan NFC tag

Open the native Printix App on your phone. Android Most Android phones support NFC. iOS Apple iPhone 7 and above with iOS 11 or later can be used to scan NFC tag. To print all matching documents (anywhere and later), select the NFC tag icon at the…

How to search for printers

How to » How to search for printers

Use Search to find printers. Search for printers in Printix Administrator Open the Printers page. Select Search Enter printer ID, name, location or address. Uppercase and lowercase letters are treated the same. Search for printers in Printix Client Open…

How to set inactivity timeout on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to set inactivity timeout on Lexmark printers

Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Change Screen Timeout to the number of seconds you want the timeout to be. The default is 60 seconds. Select Save.

How to set inactivity timeout on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to set inactivity timeout on Kyocera printers

Open the printer’s web page and Login as an administrator. In Device Settings, select Energy Saver/Timer. In Panel Reset Timer under Timer Settings, enter the number of seconds. The default is 90 seconds. Select Submit. *During card registration on Kyocera…

How to set inactivity timeout on Xerox printers

Printix Go » Printix Go Xerox – How to » How to set inactivity timeout on Xerox printers

Open the printer’s web page and Log In as admin. On the menu select System. Select Timeouts. In the Reset Device Control Panel section: In System Timeout type the number of seconds (the default is 90 seconds). Select OK.

How to install Printix Go on multiple printers

Printix Go » How to install Printix Go on multiple printers

How to install Printix Go on multiple printers from the Printers page How to assign a Go configuration to multiple printers How to assign a sign in profile to multiple printers How to install Printix Go on multiple printers from the Printers page Select…

How to use Printix Go on Xerox printers

Printix Go » Printix Go Xerox – How to » How to use Printix Go on Xerox printers

How to sign in with ID code at a Xerox printer How to sign in with card at a Xerox printer How to release documents at a Xerox printer How to sign out at a Xerox printer How to register card at a Xerox printer How to manage cards How to reset ID code or PIN…

How to configure SNMPv1/v2 on Xerox printers

Printix Go » Printix Go Xerox – How to » How to configure SNMPv1/v2 on Xerox printers

Open the printer’s web page and Log In as admin. On the menu select System. Select Connectivity. In the Protocols section select SNMP. Select SNMPv1/v2 In the Community Names section In Community Name Read/Write type set community name…

How to use Printix Go on Epson printers

Printix Go » Printix Go Epson – How to » How to use Printix Go on Epson printers

How to sign in with ID code at an Epson printer How to sign in with card at an Epson printer How to release documents at an Epson printer How to sign out at an Epson printer How to register card at an Epson printer How to manage cards How to reset ID code or…

How to use Printix Go on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to use Printix Go on Kyocera printers

How to sign in with ID code at a Kyocera printer How to sign in with card at a Kyocera printer How to release documents at a Kyocera printer How to log out from a Kyocera printer How to register card at a Kyocera printer How to sign in as guest on Kyocera…

How to install card reader on Xerox printers

Printix Go » Printix Go Xerox – How to » How to install card reader on Xerox printers

Activate card reader plug-in on VersaLink printers You need to install the Xerox USB Card Reader plug-in as follows: Download the USB Card Reader plug-in Visit support.xerox.com. Search for the model of your printer (Example: VersaLink C7020). Open the Drivers &…

How to use Printix Go on HP printers

Printix Go » Printix Go HP – How to » How to use Printix Go on HP printers

How to sign in with ID code at an HP printer How to sign in with card at an HP printer How to release documents at an HP printer How to sign out at an HP printer How to register card at an HP printer How to manage cards How to reset ID code or PIN code How…

How to use Printix Go on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to use Printix Go on Lexmark printers

How to sign in with ID code at a Lexmark printer How to sign in with card at a Lexmark printer How to release documents at a Lexmark printer How to sign out at a Lexmark printer How to register card at a Lexmark printer How to manage cards How to reset ID…

How to set inactivity timeout on HP printers

Printix Go » Printix Go HP – How to » How to set inactivity timeout on HP printers

Open the printer’s web page and Sign in as Administrator. On the General tab select Display Settings in the menu. In Inactivity Timeout enter the number of seconds. The default is 60 seconds. Select Apply.

How to install card reader on HP printers

Printix Go » Printix Go HP – How to » How to install card reader on HP printers

Locate an available USB Type-A port on the back of the printer or on the side of the printer’s touchscreen control panel. Connect the card reader to the USB Type-A port. On the Printer properties page Card reader should show Vendor and Created for the…

How to install card reader on Epson printers

Printix Go » Printix Go Epson – How to » How to install card reader on Epson printers

Connect the card reader Locate the USB type-A port: WorkForce Enterprise MFPs: Front Side WorkForce Pro MFPs: Rear Side EcoTank Pro MFPs: Front Side Connect the card reader. *If you connect a card reader to the wrong port you will get the message:…

How to remotely access control panel on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to remotely access control panel on Lexmark printers

Open the printer’s web page and Log in as administrator. In the Settings menu, select Device. Select Remote Operator Panel. In Launch Remote Operator Panel, select Launch.

How to sign in as guest on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to sign in as guest on Kyocera printers

On the Sign in page, select Guest in the upper right corner of the printer’s touchscreen control panel. Select the function you wish to use, for example, Copy if that is available. The accessible functions depend on the Access control settings in the Go…

How to

How to

How to section is also in: Printix User Manual Categories: Sign in Printers, print queues and print drivers Users Deployment Networks and sites Groups Printix Go Capture and workflow Cloud storage Analytics and reports Troubleshooting *If you have any…

How to use view mode on the Printers page

How to » How to use view mode on the Printers page

Select View mode to control what printer information should be shown. The ID and Printer name columns are always shown. Default – An overview of printers, their status and location. Columns: Queues, Status, Network, Address, Created, and…

How to remotely access control panel on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to remotely access control panel on Kyocera printers

Open the printer’s web page and Login as administrator. In the Network Settings menu, select Protocol. Make sure Enhanced VNC (RFB) over SSL is turned on. Download and install VNC Viewer from the internet. In VNC Viewer, select the File menu and then New…

How to use Printix Go on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to use Printix Go on Konica Minolta printers

How to sign in with ID code at a Konica Minolta printer How to sign in with card at a Konica Minolta printer How to release documents at a Konica Minolta printer How to sign out at a Konica Minolta printer How to register card at a Konica Minolta printer How to…

How to remotely access control panel on HP printers

Printix Go » Printix Go HP – How to » How to remotely access control panel on HP printers

Open the printer’s web page and Sign in as Administrator. On the Information tab, select Remote Control-Panel in the menu. Select Launch Private Remote Control-Panel.

How to install card reader on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to install card reader on Konica Minolta printers

A Konica Minolta field service engineer needs to be involved to enable the use of a card reader. Connect the card reader directly to the external USB port located at the rear next to the network port. It may be necessary to remove the right-rear cover to access the USB…

How to remotely access control panel on Xerox printers

Printix Go » Printix Go Xerox – How to » How to remotely access control panel on Xerox printers

Open the printer’s web page. Select Remote Control Panel. Select Request Session.

No printers to add

Error messages » No printers to add

Printix Client reports: No printers to add RESOLUTION user: Your computer may be on an Unknown network (the Printix Client icon will have a yellow dot ). Try add a printer when you are back on an known network. Alternatively contact your administrator. RESOLUTION…

How to remotely access control panel on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to remotely access control panel on Konica Minolta printers

Enable remote accss on the printer Open the printer’s web page and Login as Administrator. Select Network in the main menu. In Remote Panel Settings select Remote Panel Server Settings. Change Server Setting from NO to YES to enable remote access to the…

How to set up SSL/TLS communication on HP printers

Printix Go » Printix Go HP – How to » How to set up SSL/TLS communication on HP printers

Open the printer’s web page and Sign In as administrator. On the Networking tab, select Secure Communication in the menu. In SSL/TLS Protocol, set Max TLS version to TLS 1.3. Printix Go uses the highest level of TLS that the device supports. If the device…

How to sign in as machine administrator on Xerox printers

Printix Go » Printix Go Xerox – How to » How to sign in as machine administrator on Xerox printers

Follow these steps to sign in as machine administrator on Xerox printers when Printix Go is installed. You will be asked to enter the same Username and Password that you used in the Printix Go sign in profile. Select the Keyboard icon in the top right…

How to sign in as guest on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to sign in as guest on Konica Minolta printers

Follow these steps to sign in as guest on Konica Minolta printers when Printix Go is installed. *Requires Printix Go Konica Minolta version 1.3.0.0 and later. On the Sign in page, select Guest in the upper right corner of the printer’s touchscreen control…

How to set up SSL/TLS communication on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to set up SSL/TLS communication on Kyocera printers

To be able to install and uninstall Printix Go on Kyocera printers, SSL/TLS communication must be configured correctly. Open the printer’s web page and Login as Administrator. On the menu, select Security Settings, and then Network Security. In SSL,…

How to find the card reader IDs on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to find the card reader IDs on Lexmark printers

Connect the card reader to the USB port on the Lexmark printer. Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.10/se Select Embedded Solutions. Select USB Information to see the below information about…

How to use Single Sign-On with Ricoh Adaptable Authentication API

How to » How to use Single Sign-On with Ricoh Adaptable Authentication API

The Ricoh Adaptable Authentication API (AAA) makes it possible for third-party applications to use Single Sign-On (SSO), as long as they support Ricoh AAA. With AAA, login and logout notifications appear in these third-party applications when the Printix user logs in…

How to subscribe to changelogs

Product Support » How to subscribe to changelogs

Sign in to Product Support (support.printix.net). Select Changelog and then Changelogs. Select Follow and be notified/alerted by email when there is a new changelog. To be notified whenever there is an update to a changelog, for example, a new Known issue,…

How to subscribe to announcements

Product Support » How to subscribe to announcements

Sign in to Product Support (support.printix.net). Select Changelog and then Announcements Select Follow and be notified/alerted by email when there is a new announcement. If we have scheduled maintenance or issues with access to the Printix Cloud, this will be…

How to install HP Workpath on printers through HP Command Center

Printix Go » Printix Go HP – How to » How to install HP Workpath on printers through HP Command Center

Before working with HP Command Center, it is necessary to create an HP account by registering on the HP Command Center (hpcommandcenter.com). Enable the HP Workpath platform on the printer. Go to the printer and select the HP Command Center application. …

How to publish to Power BI on the web

How to » How to publish to Power BI on the web

If your organization is using Power BI service, you can Publish reports to the Power BI service and set up Scheduled refresh. Open Power BI Desktop. On the File menu select Publish, and then select Publish to Power BI. Select Save. In the Publish to Power BI…

How to uninstall Printix Go from multiple printers

Printix Go » How to uninstall Printix Go from multiple printers

Select Printers . Select the eye icon in the table header and set the view mode to Printix Go. Select the check box next to the printers you wish to uninstall. Select Actions above the table, then select Uninstall. On Ricoh, a computer with Printix Client for…

How to sign in as an administrator on HP Workpath printers

Printix Go » Printix Go HP – How to » How to sign in as an administrator on HP Workpath printers

When first signing in to an HP Workpath printer, there is no option to sign in as an administrator. To enable signing in to the printer as an administrator: Sign in to the printer’s web page as an administrator. On the Security tab, select Access Control in…

How to remove sign in with email

How to » How to remove sign in with email

This will remove the Sign in with email option from Printix Administrator, Printix Client, Printix Configurator, and the Printix App web app. The Sign in with email option is always available for the native Printix App for Android and iOS/iPadOS and Sign in from…

How to create a workflow for email

How to » How to create a workflow for email

Select Menu , Settings . Select the Capture workflows tab. Select Create workflow. In the Settings section: In Workflow name enter the name of the workflow. In Active leave this unchecked for now. Leave All users can use this workflow checked for…

How to update print queues on computers

How to » How to update print queues on computers

If you have changed print driver or made print driver configuration changes you must use Update print queue to have these changes take effect on already installed print queues. The print queue on the destination computer will be removed and then added again with new…

How to manage cards

Printix Go » How to manage cards

You can see a list of your registered cards and delete cards you no longer use. Sign in to Printix App. Select Menu , and Cards and codes Select Register card to register a card. Select Delete to delete a card. See also: How to see and reset…

How to sign in

How to » How to sign in

Sign in with Microsoft If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account. Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix…

How to sign out

Printix Go » How to sign out

These are generic instructions. Printer vendor specific instructions: Epson, HP, Konica Minolta, Kyocera, Lexmark, Ricoh, Xerox. You can sign out from the printer using these methods: Automatic sign out if no activity. If the printer does not register key…

How to register card

Printix Go » How to register card

You can register multiple cards. When your card is registered, the date and time of the registration is recorded together with the card number. If different card readers are used, the same card may be registered with different formats (card numbers). To overcome this,…

How to add users

How to » How to add users

Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Azure authentication User must have a Microsoft work or school account. Azure AD guest users, also known as Azure Active…

How to cancel subscription

How to » How to cancel subscription

You can cancel at any time. Cancellation is effective at the end of your current subscription period. For monthly subscription Cancellation is effective at the end of the month for which you have paid. Use the form on the Printix Administrator Support page to submit…

How to reset password

How to » How to reset password

If you want to change your password or have forgotten your password: On the Sign in page select Forgot password? This is NOT supported for the native Printix App for Android and iOS/iPadOS. On the Reset password page: Enter the Email address you used…

How to change language

How to » How to change language

The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…

How to merge networks

How to » How to merge networks

If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…

How to add print queues to computer

How to » How to add print queues to computer

On the Computer properties page select the Print queues tab. Select Add print queues to computer. Select the print queues to select the print queues to be added on the computer. A star ★ appears after the printer ID if the print queue is not…

How to add print queue to computers

How to » How to add print queue to computers

On the Print queue properties page select the Computers tab. Select Add print queue to computers. Select the computers to have the print queue added to these computers. Select Add. *Print queues are added once the computer is on a known…

How to grant access to Microsoft OneDrive

How to » How to grant access to Microsoft OneDrive

You must have the role as global admin in Azure AD to grant access to Microsoft OneDrive. On the Authentication page select the Azure AD tab. For Grant access to OneDrive select Accept. On the Microsoft Sign in page: Enter your administrator account. You must…

Printers

Printix Administrator » Printers

Lists the Printers Select printer’s Printer name, ID or select and Modify to open the Printer properties page. Select the printer’s number (2) of Queues or select and Queues to toggle the view of print queues. Select individual printers and…

Printers

Printix Administrator » Networks » Network properties » Printers

Lists the Printers that are on this network. Select Refresh to refresh the list.

Printix Go Ricoh supported printers and MFPs

Printix Go » Printix Go supported printers and MFPs » Printix Go Ricoh supported printers and MFPs

Last modified 2023/01/30. Installation on one printer at a time from the Printer properties page is supported. Installation on multiple printers from the Printix Go tab on the Settings page is not supported. If you intend to install on a Gestetner, Infotec,…

How to add groups to a print queue

How to » How to add groups to a print queue

Open the Print queue properties page. Select the Groups tab. Only available if groups (Azure AD or Google) are enabled. Select Add groups to add groups. Check Show all to show all groups, including those that have not been added to a print…

How to add guest users to Azure AD

How to » How to add guest users to Azure AD

Printix support guest printing, that is, you can allow a guest, that is, a user that is not a member of your organization, to print via Printix, including secure print and mobile print. Open a new browser window and sign in to Microsoft Azure…

How to add a gateway to a network

How to » How to add a gateway to a network

Alternatively to the below method you can choose to Add a gateway from the computer properties page. Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select Add gateway. In the Add gateway…

How to add secure print to Universal Print

How to » How to add secure print to Universal Print

Publish and share the Printix Anywhere print queue so you can print securely with Universal Print and Printix. In Printix Administrator on the Authentication page select the Azure AD tab. If Integrate with Universal Print shows Accept again, then integration is…

How to add print queues to a group

How to » How to add print queues to a group

Open the Group properties page. Only available if groups (Azure AD or Google) are enabled. Select the Print queues tab. Select Modify Select the print queues to be added to the group. For each print queue check the relevant options: Check Exclusive…

How to grant access to Microsoft SharePoint Online

How to » How to grant access to Microsoft SharePoint Online

You must have the role as global admin in Azure AD to grant access to Microsoft SharePoint Online. On the Authentication page select the Azure AD tab. For Grant access to SharePoint select Accept. On the Microsoft Sign in page: Enter your administrator…

How to replace a printer

How to » How to replace a printer

!It is best practice to do this outside office hours, especially if the replacement printer is a different model or from another printer vendor, as you may want to change print drivers and or update print queues (step 6-8). Unbox and connect the replacement…

How to create print queues

How to » How to create print queues

On the Printer properties page select the Print queues tab. Select Create print queue In the Create print queue dialog enter Print queue name. Cannot contain the characters ‘\’ and ‘,’ Must be unique for the printer.…

How to enable print anywhere

How to » How to enable print anywhere

The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the…

How to search for users

How to » How to search for users

Use Search to find users. Open the Users page. Select Search Enter part of the user’s name or email. Uppercase and lowercase letters are treated the same. Select user’s Name or select and Modify to open User properties. Select and Info to…

How to deploy Printix Chromebook

Printix Chromebook » How to deploy Printix Chromebook

Sign in to the Google Admin console (admin.google.com). Sign in using your administrator account (does not end in @gmail.com). From the Admin console dashboard, select Device management. On the left, select Chrome management. Select App management. Select…

How to open Printix Administrator

How to » How to open Printix Administrator

There are multiple ways in which you can open Printix Administrator on your computer, tablet, and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…

How to uninstall Printix Go

Printix Go » How to uninstall Printix Go

Select Printers . Select the Printer name of the relevant printer to open the Printer properties page. Select the Printix Go tab. Select Uninstall. Optionally, after a minute passed, refresh the page and verify that the Status changed from Installed to…

How to enable Azure authentication

How to » How to enable Azure authentication

Enable this to allow users to sign in with their Microsoft work or school account and get single sign-on (SSO) to Printix. You just need a user account in Azure AD to configure Azure AD integration. On the Authentication page, select the Azure AD tab. Select…

How to update Printix Go

Printix Go » How to update Printix Go

The table below shows the effect of doing an Update for Printix Go. Update printers from view mode on the printers page Printers with an outdated Go version are listed with their version number in orange. Update a single printer Update multiple printers …

Printix Go Kyocera – How to

Printix Go » Printix Go Kyocera – How to

How to sections for Kyocera: How to prepare Kyocera printer for Printix Go How to use Printix Go on Kyocera printers How to change the language of a Kyocera printer How to set inactivity timeout on Kyocera printers How to set up scan to email on Kyocera…