Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or application to send email using Microsoft 365 or Office 365.

  1. Open a new browser window and sign in to Microsoft 365 admin center (admin.microsoft.com).
  2. On the navigation menu select Show all….
  3. Select Settings and then Domains.
  4. On the DNS records tab select your domain. Example: acme.com
  5. Write down the MX record POINTS TO ADDRESS value. You need the MX record in step 9.
    Example: acme-com.mail.protection.outlook.com
  1. Open the printer’s web page and Log In as admin.
  2. On the menu select Connectivity, and then SMTP.
  3. In the Device Email section:
    • In Enter email address type the email address to be used as the default From: address.
  4. In the SMTP Server section select Server Address.
    • In Server Address type the value you obtained in step 5 and select OK.
      Example: acme-com.mail.protection.outlook.com
    • In Outgoing SMTP Port Number leave the value at 25.
  5. In the Connection Security section:
    • Select STARTTLS.
  6. In the Outgoing SMTP Authentication section:
    • Select SMTP Authentication and select Off.
  7. Select OK.

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