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How to sign in as machine administrator on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to sign in as machine administrator on Ricoh printers

Follow these steps to sign in as machine administrator on Ricoh printers when Printix Go is installed. Disconnect the printer’s network cable. On the printer’s touchscreen select Login to bring up the Printix Go waiting screen. Select Sign in in…

How to install card reader on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to install card reader on Ricoh printers

Connect the card reader Remove the bracket on the right side of the printer’s touchscreen control panel. Locate the USB mini-B port. Connect the card reader to the USB mini-B port. Mount the bracket again. If Printix Go is already installed select Update…

How to setup scan to email on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to setup scan to email on Ricoh printers

Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…

How to sign in

How to » How to sign in

Sign in with Microsoft If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account. Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix…

How to setup SSL/TLS communication on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to setup SSL/TLS communication on Ricoh printers

To be able to install and uninstall on Ricoh printers SSL/TLS communication must be configured correctly. Open the printer’s web page and Login as Administrator. On the menu select Device Management, and then Configuration. In the Security section select…

How to get logs from Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to get logs from Ricoh printers

Ricoh printers Open the printer’s web page and Login as Administrator. In the address delete what comes after the printer’s IP address an insert: /web/entry/df/websys/direct/getSysInfo.cgi Example:…

How to test communication to Printix Cloud on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to test communication to Printix Cloud on Ricoh printers

The Ricoh printer needs to be able to communicate to the Printix Cloud URLs: https://device-api.printix.net https://api.printix.net If Printix Go is already installed, you need to either Uninstall Printix Go from the Ricoh printer or sign in as machine…

How to set the web server password on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to set the web server password on Ricoh printers

To be able to install and uninstall on Ricoh SOP printers Generation 2, the web server password must be the default (ricoh). Open the printer’s web page and Login as Administrator. On the menu select Device Management, and then Configuration. In the Extended…

How to discover printers

How to » How to discover printers

Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. Open the Printers page. Select Discover printers. In Select…

How to remove printers

How to » How to remove printers

If you no longer use a printer, you can delete it from your list of printers. Windows Open Control Panel and select Devices and Printers. Select the printer and select Remove device. Mac Select Apple menu , System Preferences…, then select Printers &…

How to add printers

How to » How to add printers

Add printers in Printix Administrator If you add the printer by IP address, make sure to give it a static IP address. If the added printer does not appear after a few seconds, then look for it on the Unregistered printers page. Open the Printers …

I can not sign in to Printix Administrator

Troubleshooting » Sign in issues » I can not sign in to Printix Administrator

You are not able to sign in to Printix Administrator. RESOLUTION: Open your browser in Incognito or In private mode and enter the Printix Home (acme) followed by /admin Example: https://acme.printix.net/admin You will get Permission denied if you do not have the…

How to sign out

Printix Go » How to sign out

You can sign out from the printer using these methods: Automatic sign out if no activity. If the printer does not register key presses or touchscreen activity for 60 seconds you will be signed out automatically. Select Sign out on the printer’s Home…

Printix Go Ricoh – How to

Printix Go » Printix Go Ricoh – How to

How to sections for Ricoh: How to setup scan to email on Ricoh printers How to install card reader on Ricoh printers How to set SSL/TLS communication on Ricoh printers How to set the web server password on Ricoh printers How to test communication to Printix…

How to reset to factory settings on HP printers

Printix Go » Printix Go HP – How to » How to reset to factory settings on HP printers

Open the printer’s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu. In the section Reset Firmware select Reset. Select Reset. The printer will now restart. Set printer’s date and time correctly. After…

How to reset to factory settings on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to reset to factory settings on Lexmark printers

Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Device. Select Restore Factory Defaults. Select Restore all settings. Select Start. This will restart the printer, restore all printer settings, fax settings, network…

How to remove sign in with email

How to » How to remove sign in with email

This will remove the Sign in with email option from Printix Administrator, Printix Client, Printix Configurator, and the Printix App web app. The Sign in with email option is always available for the native Printix App for Android and iOS/iPadOS and Sign in from…

How to setup scan to email on Epson printers

Printix Go » Printix Go Epson – How to » How to setup scan to email on Epson printers

Once configured, you can Sign in to the printer, select Scan and then the Email function. Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with…

How to open Printix Administrator

How to » How to open Printix Administrator

There are multiple ways in which you can open Printix Administrator on your computer, tablet and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…

How to setup scan to email on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to setup scan to email on Lexmark printers

Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…

How to set inactivity timeout on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to set inactivity timeout on Lexmark printers

Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Device. Change Screen Timeout to the number of seconds you want the timeout to be. The default is 60 seconds. Select Save.

How to install Printix Go on multiple printers

Printix Go » How to install Printix Go on multiple printers

Select Menu , Settings Select the Printix Go tab. Select Go configuration name (Copy is unlocked) to open Go configuration page. Select Go configuration setup to open Go configuration menu. Select Assign to printers. The printers MUST have a sign…

How to set inactivity timeout on HP printers

Printix Go » Printix Go HP – How to » How to set inactivity timeout on HP printers

Open the printer’s web page and Sign in as Administrator. On the General tab select Display Settings in the menu. In Inactivity Timeout enter the number of seconds. The default is 60 seconds. Select Apply.

How to install card reader on HP printers

Printix Go » Printix Go HP – How to » How to install card reader on HP printers

Locate an available USB Type-A port on the back of the printer or on the side of the printer’s touchscreen control panel. Connect the card reader to the USB Type-A port. On the Printer properties page Card reader should show Vendor and Created for the…

How to configure access control on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to configure access control on Lexmark printers

Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Security. Select Login Methods. In the Local accounts section select Change next to Default Control Panel Login Method. In the Default Login Methods dialog…

How to install card reader on Epson printers

Printix Go » Printix Go Epson – How to » How to install card reader on Epson printers

*Use of card reader is coming functionality and not supported at this time. Description is preliminary and subject to change. Contact us if you have questions. Last modified 2021/11/30. Connect the card reader Locate the USB type-A port on the rear of the…

How to search for printers

How to » How to search for printers

Use Search to find printers. Search for printers in Printix Administrator Open the Printers page. Select Search Enter printer ID, name, location or address. Uppercase and lowercase letters are treated the same. Search for printers in Printix Client Open…

How to set up scan to email on HP printers

Printix Go » Printix Go HP – How to » How to set up scan to email on HP printers

Once configured, you can Sign in to the printer, select Scan and then the Scan to Email function. Your own email address is typically pre-filled in the To: and From: field. That way, it is very easy to have the scanned documents send to your mailbox as…

How to sign in with card at printer

Printix Go » How to sign in with card at printer

Present card to the printer’s card reader. Before 60 seconds have elapsed select the Printix Print icon. If asked, enter PIN code (4-digit) on the touchscreen. The PIN code is the same whether you sign in with ID code or card. Select…

How to use view mode on the Printers page

How to » How to use view mode on the Printers page

*View mode is coming functionality and subject to change. Contact us if you have questions or wish to test. Last modified 2022/01/04. Select View mode to control what printer information should be shown. The ID and Printer name columns are always…

How to install card reader on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to install card reader on Konica Minolta printers

*Use of card reader is coming functionality and not supported at this time. Description is preliminary and subject to change. Contact us if you have questions. Last modified 2021/04/28. A Konica Minolta field service engineer need to be involved to enable use of card…

Sign in profile

Printix Administrator » Settings » Printix Go » Sign in profile

You can see the Printers that uses the sign in profile. Select Sign in profile setup to open Sign in profile menu: Select Assign to printers to assign the sign in profile to multiple printers. Select Delete Go configuration to delete the Go…

Sign in issues

Troubleshooting » Sign in issues

Open Printix Troubleshooter PDF I can not sign in to Printix Administrator Your sign-in was successful but does not meet the criteria to access this resource Sign in to Printix App does not allow username and password to be entered Sign in page is missing Sign…

How to print printer ID sign

How to » How to print printer ID sign

The printer ID sign makes it easy to identify the physical printer. By scanning the QR code you can open Printix App and select the printer in one go. All Printix printers gets a unique three-letter ID, also known as, the printer ID. If you want customized printer ID…

How to set up scan to email on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to set up scan to email on Konica Minolta printers

Once configured, you can Sign in to the printer, select Scan or Scan/Fax function. Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as…

How to sign in with ID code at printer

Printix Go » How to sign in with ID code at printer

Enter ID code (6-digit) on the touchscreen. Select to see the digits entered. If you do not know your ID code: Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and…

Loops back to Sign in page

Troubleshooting » Sign in issues » Loops back to Sign in page

Printix Client does not know its Printix Home Is a web proxy and/or SSL inspection used? I do not recognize the used web proxy Is FIPS (Federal Information Processing Standards) enabled on the computer? Printix Client does not know its Printix Home When this is…

How to find the card reader IDs on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to find the card reader IDs on Lexmark printers

Connect the card reader to the USB port on the Lexmark printer. Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.9/se Select Embedded Solutions. Select USB Information to see the below information about the…

Printix Go Ricoh supported printers and MFPs

Printix Go » Printix Go supported printers and MFPs » Printix Go Ricoh supported printers and MFPs

Last modified 2022/01/06. Installation on one printer at a time from the Printer properties page is supported. Installation on multiple printers from the Printix Go tab on the Settings page is not supported. If you intend to install on a Gestetner, Infotec,…

Printers

Printix Administrator » Networks » Network properties » Printers

Lists the Printers that are on this network. Select Refresh to refresh the list.

Printers

Printix Administrator » Printers

Lists the Printers Select printer’s Printer name, ID or select and Modify to open the Printer properties page. Select the printer’s number (2) of Queues or select and Queues to toggle the view of print queues. Select individual printers and…

No printers to add

Error messages » No printers to add

Printix Client reports: No printers to add RESOLUTION user: Your computer may be on an Unknown network (the Printix Client icon will have a yellow dot ). Try add a printer when you are back on an known network. Alternatively contact your administrator. RESOLUTION…

Not signed in after sign in to Printix Client

Troubleshooting » Sign in issues » Not signed in after sign in to Printix Client

After Sign in to Printix Client and you closed the browser window (as instructed), the Printix Client menu still does not show you as signed in and a yellow dot is shown on the Printix Client icon indicating the Printix Client is in the state Connection failed. The…

How to

How to

How to section is also in: Printix User Manual Categories: Sign in Printers, print queues and print drivers Users Deployment Networks and sites Groups Printix Go Cloud storage Analytics and reports Troubleshooting *If you have any questions or feedback,…

Unregistered printers

Printix Administrator » Printers » Unregistered printers

Printers that fail to register will appear on this page. Open Printers page. Select Unregistered printers. Select a printer and select Diagnose at the bottom of the screen. Or select and Diagnose. If asked, then in Network select the Modify icon to select…

Printix Administrator

Printix Administrator

Printix Administrator is used to configure Printix and manage your printers. Only administrators can Sign in to Printix Administrator. Administrators are users with the Role: System manager or Site manager. Help Select the Help icon to open context…

How to update print queues on computers

How to » How to update print queues on computers

If you have changed print driver or made print driver configuration changes you must use Update print queue to have these changes take effect on already installed print queues. The print queue on the destination computer will be removed and then added again with new…

How to publish to Power BI on the web

How to » How to publish to Power BI on the web

If your organization is using Power BI service, you can Publish reports to the Power BI service and set up Scheduled refresh. Open Power BI Desktop. On the File menu select Publish, and then select Publish to Power BI. Select Save. In the Publish to Power BI…

How to print in black by default

How to » How to print in black by default

The Dashboard shows the percentage of pages Printed in black for the selected period. The numbers are based on meter readings Printix Client collects from the printers registered in Printix. You can Improve cost savings by making the print driver print in black by…

Ricoh universal print driver

Print drivers » Universal print drivers » Ricoh universal print driver

The Ricoh universal print driver is available for: PCL6 Print driver name: RICOH PCL6 UniversalDriver or PCL6 Driver for Universal Print. PostScript Print driver name: RICOH PS UniversalDriver or PS Driver for Universal Print. !If possible, ALWAYS select the…

How to subscribe to changelogs

Product Support » How to subscribe to changelogs

Sign in to Product Support (support.printix.net). Select Changelog and then Changelogs. Select Follow and be notified/alerted by email when there is a new changelog. To be notified whenever there is an update to a changelog, for example, a new Known issue,…

How to subscribe to announcements

Product Support » How to subscribe to announcements

Sign in to Product Support (support.printix.net). Select Changelog and then Announcements Select Follow and be notified/alerted by email when there is a new announcement. If we have scheduled maintenance or issues with access to the Printix Cloud, this will be…

Sign in is not automatic first time on Azure AD joined computer

Troubleshooting » Sign in issues » Sign in is not automatic first time on Azure AD joined computer

Sign in to Printix Client is automatic on Azure AD joined Windows 10 and 11 computers. Works with editions: Pro, Enterprise and Education. Microsoft does not support Azure AD Join on the Home editions. However, if you have not accepted Printix for all users, users will…

Sign in page shows: Website not found

Troubleshooting » Sign in issues » Sign in page shows: Website not found

Follow the suggestions shown on the page. If this does not help, then submit a support request where you describe the issue and supply the information obtained by following these steps: Right-select the page and select Properties. Double-click on the text:…

How to register card

Printix Go » How to register card

You can register multiple cards. When your card is registered the date and time of the registration is recorded together with the card number. If different card readers are used, the same card may be registered with different formats (card numbers). To overcome this,…

How to reset password

How to » How to reset password

If you want to change your password or have forgotten your password: On the Sign in page select Forgot password? This is NOT supported for the native Printix App for Android and iOS/iPadOS. On the Reset password page: Enter the Email address you used…

How to add users

How to » How to add users

Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Azure authentication User must have a Microsoft work or school account. Azure AD guest users, also known as Azure Active…

How to cancel subscription

How to » How to cancel subscription

You can cancel at any time. Cancellation is effective at the end of your current subscription period. For monthly subscription Cancellation is effective at the end of the month for which you have paid. Use the form on the Printix Administrator Support page to submit…

How to manage cards

Printix Go » How to manage cards

You can see a list of your registered cards and delete cards you no longer use. Sign in to Printix App. Select Menu , and Cards and codes Select Register card to register a card. Select Delete to delete a card. See also: How to see and reset…

How to change language

How to » How to change language

The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…

How to merge networks

How to » How to merge networks

If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…

Sign in to Printix App does not allow username and password to be entered

Troubleshooting » Sign in issues » Sign in to Printix App does not allow username and password to be entered

In Printix App you are not able to enter username and password after you select Sign in with Microsoft or Sign in with Google. During sign in Printix App will need to open a browser to complete the sign in process. If your phone or tablet is subject to Mobile Device…

How to troubleshoot scan to email

Troubleshooting » Printix Go issues » How to troubleshoot scan to email

Use Telnet from the command line to troubleshoot scan to email. Install Telnet Client These instructions applies to Windows 10. Open Control Panel and select Programs and Features. Select Turns Windows Features on or off. Scroll down the list and check Telnet…

Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’

Troubleshooting » Sign in issues » Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’

The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST…

How to include Printix Client in a managed image

How to » How to include Printix Client in a managed image

To make Printix Client work with managed image, you need to modify Windows Registry before you create the managed image. Install Printix Client, so it becomes part of the new managed image. A managed image is typically used in connection with: Azure Virtual…

How to add a new print driver configuration on Mac

How to » How to add a new print driver configuration on Mac

Instead of using the print driver’s factory default settings you can add your own print driver configuration. When the printer is added on the user’s computer the configuration is added as well. That way, the user does not have to make these configuration…

How to control access to printer functions

Printix Go » How to control access to printer functions

*Access rights profile is coming functionality. Last modified 2021/11/26. For a printer with Printix Go installed you can control access to the functions: Copy, Copy in color, Email, Scan, … This is done by means of: Go configuration Must be assigned to each…

How to add print queues to computer

How to » How to add print queues to computer

On the Computer properties page select the Print queues tab. Select Add print queues to computer. Select the print queues to select the print queues to be added on the computer. A star ★ appears after the printer ID if the print queue is not…

How to add print queue to computers

How to » How to add print queue to computers

On the Print queue properties page select the Computers tab. Select Add print queue to computers. Select the computers to have the print queue added to these computers. Select Add. *Print queues are added once the computer is on a known…

How to increase secure printing

How to » How to increase secure printing

The Dashboard shows the percentage of pages for the selected period that have been released or reprinted from the Printix App by users from their phone, tablet or computer. You can Improve document security and cost savings by increasing the percentage of…

How to modify network name

How to » How to modify network name

Open the Networks page. Select the network. Select Modify. On the Network properties page edit the Network name. Select Save.

How to get Windows logs

How to » How to get Windows logs

In connection with advanced troubleshooting you may be advised to access and supply the below logs from Windows. Windows System logs Windows Application logs Windows PrintService logs Printix Client logs Create dump file of PrintixService.exe How to get the…

How to enable Google groups

How to » How to enable Google groups

If you have enabled Google authentication you can use Google groups to deploy and control access to printers based on users’ group membership. You must have a Google Workspace administrator account. *Nested groups are not supported. Computer groups are not…

How to add a printer

Printix Configurator » How to add a printer

The below process can be used to add a label printer that is connected via USB to for example a D-Link print server. In case the D-Link print server is using the LPR protocol, and the print queue name used to reach the specific USB port on the D-Link print…

How to enable self-registration

How to » How to enable self-registration

Enable this to allow users to self-register using their work email address. On the Authentication page select the Self-registration tab. Check Enable self-registration. Select Save in the Settings section. Select Add email domain? to enter additional email…

How to enable OneLogin authentication

How to » How to enable OneLogin authentication

Configure OneLogin Open a new browser window and sign in to OneLogin portal (onelogin.com), using your OneLogin administrator account credentials. In the OneLogin portal, select Administration. In the OneLogin Administration panel select Applications. Select Add…

How to set default printer

How to » How to set default printer

With Printix you can set the default printer as follows: Set default printer by group membership Remotely set default printer on a selected computer See also: How a user can set default printer on Windows How a user can set default printer on Mac How to set…

How to uninstall Printix Client

How to » How to uninstall Printix Client

Windows Open Control Panel and select Programs and Features. Select Printix Client and select Uninstall. If Printix Client was installed with Windows Installer (MSI), then select the Printix Client without Printix logo (smallest size). You are asked to confirm…

How to enable Google authentication

How to » How to enable Google authentication

Enable this to allow users to sign in with their Google Workspace account to Printix. On the Authentication page select the Google tab. Check Enable Google authentication. Select Connect. On the Sign in with Google page sign in using your Google Workspace…

How to remove print drivers

How to » How to remove print drivers

If Printix Client has issues adding a print queue on a Windows computer, it may be that there is an issue with a previously installed version of the print driver. If advised, perform the below steps, and then try to add the print queue again. Delete the Printix driver…

How to enable Okta authentication

How to » How to enable Okta authentication

Configure Okta Open a new browser window and sign in to Okta Console (okta.com), using your Okta administrator account credentials. In the Okta Console select Admin. In the Okta Admin console select Applications, and then Applications. Select App…

How to enable mobile print

How to » How to enable mobile print

Enable mobile print Check the requirements. Enable mobile print. See also: How to print from Android phone and tablet. How to print from iPhone and iPad. How to get your AirPrint password. Troubleshooting. How to print from Android phone and…

No Printix Client acts as proxy on this network

Error messages » No Printix Client acts as proxy on this network

There is no Printix Client on this network to facilitate the communication from the Printix Cloud to your network. RESOLUTION: Start Printix Client on your computer. Install Printix Client on at least one computer that is powered on at all times. If your company…

How to search for computers

How to » How to search for computers

Use Search to find computers. Open the Computers page. Select Search Enter part of the computer’s hostname or IP address. Uppercase and lowercase letters are treated the same.

How to open Printix Client

How to » How to open Printix Client

Windows Select the arrow next to the notification area on the task bar. Select the Printix Client icon. If it does not show, then Install Printix Client. Printix Client menu appears. If you are already signed in your name is shown next to Sign in.…

How to see what happened

How to » How to see what happened

System Select Menu , History Printer See what printed on the printer and what changes were made to the printer. Open the Printers page. Select the printer and select Modify. Select the History tab. User See what the user did and what changes were made…

How to scan NFC tag

How to » How to scan NFC tag

Open the native Printix App on your phone. Android Most Android phones support NFC. iOS Apple iPhone 7 and above with iOS 11 or later can be used to scan NFC tag. To print all matching documents (anywhere and later), select the NFC tag icon at the…

Printix Go Lexmark – How to

Printix Go » Printix Go Lexmark – How to

How to sections for Lexmark: How to prepare Lexmark printer for Printix Go How to configure access control on Lexmark printers How to set inactivity timeout on Lexmark printers How to setup scan to email on Lexmark printers How to reset to factory settings on…

How to work with sites

How to » How to work with sites

By optionally creating Sites you can: Delegate management tasks to the IT personnel at the local site Administrators with the role Site manager can manage printers and printing in Printix Administrator without having excess permissions to change global…

Printix Go Epson – How to

Printix Go » Printix Go Epson – How to

How to sections for Epson: How to prepare Epson printer for Printix Go How to install card reader on Epson printers How to setup scan to email on Epson printers See also: Printix Go troubleshooting

How to scan QR codes

How to » How to scan QR codes

Printix App for Android and iOS/iPadOS Open the native Printix App on your phone or tablet. To print all matching documents (anywhere and later), select the QR code icon at the top of the page. To print selected documents (anywhere or later) you can A) Select…

How to deploy Printix Chromebook

Printix Chromebook » How to deploy Printix Chromebook

Sign in to the Google Admin console (admin.google.com). Sign in using your administrator account (does not end in @gmail.com). From the Admin console dashboard, select Device management. On the left, select Chrome management. Select App management. Select…

How to replace a printer

How to » How to replace a printer

!It is best practice to do this outside office hours, especially if the replacement printer is a different model or from another printer vendor, as you may want to change print drivers and or update print queues (step 6-8). Unbox and connect the replacement…

How to enable Azure authentication

How to » How to enable Azure authentication

Enable this to allow users to sign in with their Microsoft work or school account and get single sign-on (SSO) to Printix. You just need a user account in Azure AD to configure Azure AD integration. On the Authentication page select the Azure AD tab. Select…

How to create print queues

How to » How to create print queues

On the Printer properties page select the Print queues tab. Select Create print queue In the Create print queue dialog enter Print queue name. Cannot contain the characters ‘\’ and ‘,’ Must be unique for the printer.…

How to set up analytics

How to » How to set up analytics

Set up analytics to get insights into your Printix managed print environment. This is how you set it up: Extract data collected by Printix into a SQL database. The database can either be: A Printix database in the Printix Cloud. An own database (Azure…

How to work with groups

How to » How to work with groups

Groups can be used to control access to printers and deploy printers based on users’ and computers’ group membership. About groups Exclusive access examples Hide print queues from users How to enable Azure AD groups How to enable Google…

How to enable print anywhere

How to » How to enable print anywhere

The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the…

How to uninstall Printix Go

Printix Go » How to uninstall Printix Go

Open Printer properties and select the Printix Go tab. Select Uninstall. Optionally verify that Status changes from Installed to Uninstalled. Restart the printer.

How to search for users

How to » How to search for users

Use Search to find users. Open the Users page. Select Search Enter part of the user’s name or email. Uppercase and lowercase letters are treated the same. Select user’s Name or select and Modify to open User properties. Select and Info to…