13.1. How to sign in

Sign in with Microsoft

If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account.

• Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix.
• Single sign-on (SSO) to Printix with users’ Microsoft account.
• Automatic Sign in to Printix Client on Microsoft Entra joined Windows 10 and Windows 11 computers.
  • Works with Windows editions: Pro, Enterprise, and Education. Microsoft does not support Microsoft Entra join on Windows Home editions.
• Automatic Sign in to Printix Client on Microsoft Entra joined Windows Server 2016, 2019 and 2022.

Sign in with Google

If you see Sign in with Google, select this and sign in with your Google Workspace account (not @gmail.com).

• Automatic registration of the user happens the first time the user Sign in with Google to Printix.
• Single sign-on (SSO) to Printix with users’ Google Workspace account.

Sign in with Okta

If you see Sign in with Okta, select this and sign in with your Okta account.

• Automatic registration of the user happens the first time the user Sign in with Okta to Printix.
• Single sign-on (SSO) to Printix with users’ Okta account.

*Printix App for Android and iOS/iPadOS. If you administrator has enabled other sign in methods (not Microsoft and not Google), you will have to select Alternate sign in (or Sign in with another method) and then enter Your Printix Home (acme.printix.net). After you select OK proceed to select among the sign in methods your administrator has enabled, like Okta.

Sign in with OneLogin

If you see Sign in with OneLogin, select this and sign in with your OneLogin account.

• Automatic registration of the user happens the first time the user Sign in with OneLogin to Printix.
• Single sign-on (SSO) to Printix with users’ OneLogin account.

*Printix App for Android and iOS/iPadOS. If you administrator has enabled other sign in methods (not Microsoft and not Google), you will have to select Alternate sign in (or Sign in with another method) and then enter Your Printix Home (acme.printix.net). After you select OK proceed to select among the sign in methods your administrator has enabled, like OneLogin.

Sign in with email

If you registered with your email address, then select Sign in with email and enter your email address as the username. If Active Directory authentication is enabled, you can sign in with your network Username and Password.

Alternate sign in

Kofax employees: To use Printix App version 3.0.1 or later for Android and iOS/iPadOS on the test environment, you must use Alternate sign in and include testenv when you enter Your Printix Home (ajax.testenv.printix.net).

*Printix App for Android and iOS/iPadOS. If you administrator has enabled other sign in methods (not Microsoft and not Google), you will have to select Alternate sign in (or Sign in with another method) and then enter Your Printix Home (acme.printix.net). After you select OK proceed to select among the sign in methods your administrator has enabled, like email (Printix account).

*If you have signed into Printix App with your work or school account, but you are signed into Printix Client with a different email address, then you will not be able to release the documents you printed, as they belong to your “other” account. To avoid confusion, use only one sign in method.

• If you have issues with Sign in to Printix Client, then please read: Sign in issues.
• After successful sign in to Printix Client you can close the browser window.

New user

New users can be registered as follows:

• Automatic registration
  Requires one of these methods to be enabled:
  • Microsoft Entra authentication
    User must have a Microsoft account.
  • Google authentication
    User must have a Google Workspace account.
  • Active Directory authentication
    User must have a network username and password.

• Self-registration
  User must have a work email address. Self-registration must be enabled.

• Invitation
  User must have an email address. Have a System manager, or another user with an administrative role, add the user.