Windows
If you do not see any printers on your computer, it could be because the Print Spooler has been crashed, possibly by a print driver. Follow these steps to start the Print Spooler again.
- Select Windows logo
key + R to open Run.
- Type: services.msc, and select OK.
- Right-click Spooler.
- Select Start.
From the command line as administrator:
- Start Print Spooler service with the start command by typing:
net start spooler
Mac
From the command line as administrator:
- Select the search icon in the top right corner.
- Type: terminal, and select Enter.
- In the Terminal window type the relevant command:
- Stop the printing system CUPS with the stop command by typing:
sudo launchctl stop org.cups.cupsd
- Start the printing system CUPS with the start command by typing:
sudo launchctl start org.cups.cupsd
To reset the printing system
- Select Apple menu
, System Preferences…, then select Printers & Scanners.
- Select the Control ⌃ key and select in the left side printer list and select Reset printing system…
- Select Reset to confirm you want to delete all printers.
- Enter administrator Password when requested.
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