Windows

If you do not see any printers on your computer, it could be because the Print Spooler has been crashed, possibly by a print driver. Follow these steps to start the Print Spooler again.

  1. Select Windows logo key + R to open Run.
  2. Type: services.msc, and select OK.
  3. Right-click Spooler.
  4. Select Start.

From the command line as administrator:

  • Start Print Spooler service with the start command by typing:
    net start spooler

Mac

From the command line as administrator:

  1. Select the search icon in the top right corner.
  2. Type: terminal, and select Enter.
  3. In the Terminal window type the relevant command:
  • Stop the printing system CUPS with the stop command by typing:
    sudo launchctl stop org.cups.cupsd
  • Start the printing system CUPS with the start command by typing:
    sudo launchctl start org.cups.cupsd

To reset the printing system

  1. Select Apple menu , System Settings…, then select Printers & Scanners.
  2. Select the Control ⌃ key and select in the left side printer list and select Reset Printing System…
  3. Select Reset to confirm you want to delete all printers.
  4. Enter administrator Password when requested.

On macOS 12 or earlier:

  1. Select Apple menu , System Preferences…, then select Printers & Scanners.
  2. Select the Control ⌃ key and select in the left side printer list and select Reset printing system…
  3. Select Reset to confirm you want to delete all printers.
  4. Enter administrator Password when requested.

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