The table below shows the effect of doing an Update for Printix Go.

Vendor Go version Go configuration Go software Side effect on printer
Epson 1.0.0.0 Updates n.a. Epson printer’s screen is updated within a few seconds. Network interface restarts leaving it disconnected from the network for about 1 minute
HP 1.1.0.0 Updates n.a. HP printer’s screen is updated within a few seconds
HP Workpath 1.0.0.55 Updates n.a. HP printer’s screen is updated within a few seconds
Konica Minolta 1.3.0.0 Updates n.a. Konica Minolta printer’s screen is updated within a few seconds
Kyocera 1.0.0.164 Updates n.a. Kyocera printer’s screen is updated within a few seconds
Lexmark 1.2.1.9 Updates Updates Lexmark printer’s screen is updated within a few seconds
Ricoh 0.4.10.0 Updates Updates Ricoh printer restarts twice (can take 10 – 25 minutes)
Xerox 1.1.0.0 Updates n.a. Xerox printer’s screen is updated within a few seconds, but VersaLink printers needs to be manually restarted (can take 2-3 minutes)

Update printers from view mode on the printers page

  1. Open Printers page and select View mode.
  2. Select Printix Go.
  3. Select Confirm.
  4. Optionally select printers.
    Printers with an outdated Go version are listed with their version number in orange.
  5. Select : Actions and select Update.
  6. Select Update.
    • On Ricoh, a computer with Printix Client for Windows must be online on the printer’s network during the uninstallation of Printix Go Ricoh.

Update a single printer

  1. Open Printer properties and select the Printix Go tab.
  2. Select Update.
    It can take up to a minute for the update to finish, but the update status does not change without refreshing the page.
    • On Ricoh, a computer with Printix Client for Windows must be online on the printer’s network during the uninstallation of Printix Go Ricoh.
    • On Ricoh, the installation takes 10 – 25 minutes.

Update multiple printers

  1. Select Menu , Settings .
  2. Select the Printix Go tab.
  3. Select Go configuration name (Copy is unlocked) to open Go configuration page.
  1. Select Update.
    • On Ricoh, a computer with Printix Client for Windows must be online on the printer’s network during the uninstallation of Printix Go Ricoh.

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