How to use Printix Go on Ricoh printers - Printix Administrator Manual

How to sign in with ID code at a Ricoh printer

Enter ID code (6-digit) on the touchscreen.
- Select to see the digits entered.
- If you do not know your ID code:
  - Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in Printix App or browse to the appearing URL to reset your ID code.

Enter PIN code (4-digit) on the touchscreen.
- The PIN code is the same whether you sign in with ID code or card.
- Select to see the digits entered.
- If you do not know your PIN code:
  - Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in Printix App or browse to the appearing URL to reset your PIN code.

How to sign in with card at a Ricoh printer

Present card to the printer’s card reader.
- A computer with Printix Client must be online on the printer’s network, otherwise nothing happens when the card is presented.
- If another user was signed in, presenting your card started to sign out that user. Wait until the sign-out process is completed, then present your card again.

If asked, enter PIN code (4-digit) on the touchscreen.
- The PIN code is the same whether you sign in with ID code or card.
- Select to see the digits entered.
- If you do not know your PIN code:
  - Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in Printix App or browse to the appearing URL to reset your PIN code.

How to release documents at a Ricoh printer

Sign in to the printer.

Select the Printix Print icon.
Select the documents you wish to release, or select Select all (the check box in the top right corner).

Select Print at the bottom of the screen.

How to delete documents

Select the document(s) and select Delete .
Documents are automatically deleted after a period (default is 24 hours).

How to capture at a Ricoh printer

Select the Printix Capture icon.

A list of capture workflows appears.

Select the appropriate capture workflow.
Only if you are signed in with the role System manager is the Active information (Yes or No) shown.
Confirm the details of the workflow and place the document in the printer:
- Place multi-page document in the Automatic Document Feeder (ADF).
  Ensure pages are in the correct order.
- Place one-page document on the printer’s flatbed glass.
  Scanning of multiple pages from flatbed glass is currently not supported.

Select Start to start scanning.
- As soon as the document is scanned and uploaded, you will be returned to the list of workflows, while the remaining steps continue in the background.
- If you do not want to start the scan, then select X to cancel and return to the list of workflows
- On Ricoh, you cannot log out from the printer while the printer is scanning.

The capture process consists of three steps:

Scan and upload
As soon as the document is scanned and uploaded, you will be returned to the list of workflows, while the remaining steps continue in the background.
Processing
Optical Character Recognition (OCR) processing and creation of the searchable PDF or Microsoft Word file.
Delivery
Sending the document on email or transferring it to the cloud destination (OneDrive or SharePoint).

How to sign out at a Ricoh printer

You can sign out from the printer using these methods:

Automatic sign out if no activity.
- If the printer does not register key presses or touchscreen activity for a set amount of time, you will be signed out automatically.
Select Sign out on the printer’s Home screen.
- To get to the printer’s Home screen, select the Home button.
Present your card to the printer’s card reader.
- If you are already signed in, you will be signed out. If another user is signed in, then that user will be signed out, then you have to present your card again to sign in.

How to register card at a Ricoh printer

You can register multiple cards. When your card is registered, the date and time of the registration is recorded together with the card number. If different card readers are used, the same card may be registered with different formats (card numbers). To overcome this, the same card can be registered with each type of card reader.

Present the card to the printer’s card reader

Present the card you want to register to the printer’s card reader.

As it is an unknown card, you will be presented with a 6-digit Card registration code (Example 348364).
- The code is valid for 1 hour.

You can register the card as follows:

Scan QR code with the camera on your phone
Scan QR with native Printix App on your phone
Register the card without a phone
Write down the 6-digit Card registration code and enter it later in the web Printix App on your computer.

Scan QR code with the camera on your phone

Use the camera on your phone or tablet to scan the QR code shown on the printer’s touchscreen.
Scanning the QR code will open the web Printix App in your browser and register the card. You may be asked to sign in to the web Printix App.
- With iOS/iPadOS 11 or later, you can use the camera app to scan the QR code.
- With Google App installed on your Android phone or tablet, you can activate Google Screen search to scan the QR code.
- If your QR Scanner App (not part of Printix) offers you to open the link in a browser, then choose this.

Select Close.

Scan QR with native Printix App on your phone

If you are using the native Printix App for Android and iOS on your phone or tablet, you can:

Open the native Printix App.
Select Menu , and Cards and codes .
Select Register card.
Select Scan and then point the camera to the QR code shown on the printer’s touchscreen.