How to sign in with ID code at a Ricoh printer

  1. Enter ID code (6-digit) on the touchscreen.
    • Select to see the digits entered.
    • If you do not know your ID code:
      • Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in Printix App or browse to the appearing URL to reset your ID code.
  1. Enter PIN code (4-digit) on the touchscreen.
    • The PIN code is the same whether you sign in with ID code or card.
    • Select to see the digits entered.
    • If you do not know your PIN code:
      • Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in Printix App or browse to the appearing URL to reset your PIN code.

How to sign in with card at a Ricoh printer

  1. Present card to the printer’s card reader.
    • Before 60 seconds have elapsed, select the Printix Print icon.
    • A computer with Printix Client must be online on the printer’s network, otherwise nothing happens when the card is presented.
  1. If asked, enter PIN code (4-digit) on the touchscreen.
    • The PIN code is the same whether you sign in with ID code or card.
    • Select to see the digits entered.
    • If you do not know your PIN code:
      • Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in Printix App or browse to the appearing URL to reset your PIN code.

How to release documents at a Ricoh printer

  1. Sign in to the printer.
    • Before 60 seconds have elapsed, select the Printix Print icon.
  1. Select the documents you wish to release, or select Select all (the check box in the top right corner).
  1. Select Print at the bottom of the screen.

How to delete documents

  • Select the document(s) and select Delete .
  • Documents are automatically deleted after a period (default is 24 hours).

How to sign out at a Ricoh printer

You can sign out from the printer using these methods:

  • Automatic sign out if no activity.
    • If the printer does not register key presses or touchscreen activity for a set amount of time, you will be signed out automatically.
  • Select Sign out on the printer’s Home screen.
    • To get to the printer’s Home screen, select the Home button.
  • Present your card to the printer’s card reader.
    • If you are already signed in, you will be signed out. If another user is signed in, then that user will be signed out, then you have to present your card again to sign in.

How to register card at a Ricoh printer

You can register multiple cards. When your card is registered, the date and time of the registration is recorded together with the card number. If different card readers are used, the same card may be registered with different formats (card numbers). To overcome this, the same card can be registered with each type of card reader.

Present the card to the printer’s card reader

  1. Present the card you want to register to the printer’s card reader.

  1. As it is an unknown card, you will be presented with a 6-digit Card registration code (Example 348364).
    • The code is valid for 1 hour.

You can register the card as follows:

Scan QR code with the camera on your phone

  1. Use the camera on your phone or tablet to scan the QR code shown on the printer’s touchscreen.
    Scanning the QR code will open the web Printix App in your browser and register the card. You may be asked to sign in to the web Printix App.
    • With iOS/iPadOS 11 or later, you can use the camera app to scan the QR code.
    • With Google App installed on your Android phone or tablet, you can activate Google Screen search to scan the QR code.
    • If your QR Scanner App (not part of Printix) offers you to open the link in a browser, then choose this.
  1. Select Close.

Scan QR with native Printix App on your phone

If you are using the native Printix App for Android and iOS on your phone or tablet, you can:

  1. Open the native Printix App.
  2. Select Menu , and Cards and codes .
  3. Select Register card.
  4. Select Scan and then point the camera to the QR code shown on the printer’s touchscreen.

How to sign in as guest on Ricoh printers

Follow these steps to sign in as guest on Ricoh printers when Printix Go is installed.

  1. On the Sign in page, select Guest in the upper right of the printer’s touchscreen control panel.
  1. Select the function you wish to use, for example, Copy.

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