While you are logged in to Printix Go on a printer, Kofax TotalAgility (KTA) uses your login details to automatically log you in to KTA. If your user data exists in KTA, Single Sign-On (SSO) will be successful. When you log out of Printix Go, you are also logged out of KTA. The device reset timer will log you out of both Printix Go and KTA at a pre-determined interval.
Vendor-specific information
HP Workpath
To use SSO with KTA on an HP Workpath printer, the name of the user should follow the “domain\username” format during KTA resource creation. If the domain name has multiple levels, use only the first level.
For example, if the domain is kofax.com, users should only have “kofax” as the domain name. However, if the domain is qa.example.com, users should only have “qa” as the domain.
When editing the username on the KTA server, make sure the user is associated to the Device Users group on the Membership tab.
Kyocera
To use SSO with KTA on a Kyocera printer, the name of the user should follow the “full.domain\username” format during KTA resource creation.
For example, if the domain name is qa.example.com, the full domain name is “qa.example.com”.
When editing the username on the KTA server, make sure the user is associated to the Device Users group on the Membership tab.
Ricoh
To use SSO with KTA on a Ricoh printer, the name of the user should match the Printix user’s email address during KTA resource creation.
For example, if the Printix user’s email address is john.smith@example.com, the KTA username should be “john.smith@example.com”.
When editing the username on the KTA server, make sure the user is associated to the Device Users group on the Membership tab.
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