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Email invite has already been used or is expired

Error messages » Email invite has already been used or is expired

The link in the email can only be used once for activation and this must happen within 72 hours. You signed up and got Your Printix Home, but you did not download, install and sign in to Printix Client on a Windows or Mac computer, and now you have tried to resume…

Loops back to Sign in page

Troubleshooting » Sign in issues » Loops back to Sign in page

Printix Client does not know its Printix Home Is a web proxy and/or SSL inspection used? I do not recognize the used web proxy Is FIPS (Federal Information Processing Standards) enabled on the computer? Printix Client does not know its Printix Home When this is…

Sign in page shows: Website not found

Troubleshooting » Sign in issues » Sign in page shows: Website not found

Follow the suggestions shown on the page. If this does not help, then submit a support request where you describe the issue and supply the information obtained by following these steps: Right-click the page and select Properties. Double-click on the text:…

How to open the printer’s web page

How to » How to open the printer’s web page

Printers that have a direct network connection often include a built-in web server that lets you manage the printer from any browser on the network. Open a web browser and enter the printer’s IP address (Example: 192.168.1.10) or hostname in the address…

How to use view mode on the Printers page

How to » How to use view mode on the Printers page

Select View mode to control what printer information should be shown. The ID and Printer name columns are always shown. Default – An overview of printers, their status and location. Columns: Queues, Status, Network, Address, Created, and…

How to open Printix Administrator

How to » How to open Printix Administrator

There are multiple ways in which you can open Printix Administrator on your computer, tablet, and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…

Migrate multiple sites to Printix Cloud

Getting started » Next steps » Migrate multiple sites to Printix Cloud

Migrating multiple sites, like branch offices and campuses. Step 1: Add site Step 2: Deploy Printix Client to computers Prerequisites: Printix is already deployed at the first site. Step 1: Add site Install Printix Client on a computer at the site you want…

How to enable self-registration

How to » How to enable self-registration

Enable this to allow users to self-register using their work email address. On the Authentication page select the Self-registration tab. Check Enable self-registration. Select Save in the Settings section. Select Add email domain? to enter additional email…

Teach Printix about networks

Getting started » Understanding networks » Teach Printix about networks

If you want to have all printers registered and the network structure in place, before you introduce users to Printing with Printix, then follow these steps: Make the recommended: Implementation setup. Install Printix Client on computers. Use your preferred…

Authentication

Printix Administrator » Authentication

To get here: Select Menu , Authentication *You can always Invite users via email. Enable one or more of these sign in methods and thereby offer users a bit of self-service so you do not have to invite them. Left pane – Shows a summary of the…

Self-registration

Printix Administrator » Authentication » Self-registration

On the Self-registration tab you can add approved email domains. See also: How to enable self-registration How to remove sign in with email How to deploy Printix Client Settings Enable self-registration Check this to enable self-registration. Remember to…

How to add users

How to » How to add users

Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Microsoft Entra authentication User must have a Microsoft work or school account. Microsoft Entra guest users, also known…

Email domain is not allowed

Error messages » Email domain is not allowed

You are trying to self-register, but your email is not allowed. RESOLUTION: Contact an administrator and ask to be invited.

How to install card reader on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to install card reader on Konica Minolta printers

A Konica Minolta field service engineer needs to be involved to enable the use of a card reader. Connect the card reader directly to the external USB port located at the rear next to the network port. It may be necessary to remove the right-rear cover to access the USB…

Enable BYOD

Getting started » Enable BYOD

How to enable BYOD (Bring Your Own Device), so users can print from their own laptop. If you use Microsoft Entra ID, you can add a New guest user in Microsoft Entra ID. Guests can also be added by email Invitation. If your guests are subcontractors from the same…

Organization with multiple sites want to eliminate print servers

Getting started » Implementation guide » Organization with multiple sites want to eliminate print servers

Printix Cloud Print Management Service is a cloud-based multi-tenant subscription service, which runs with Printix Client installed on users’ computers (Windows and Mac) and with a copy of the print infrastructure. No on-premise servers and databases are…

How to set up scan to email on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to set up scan to email on Ricoh printers

Use the below steps to set up scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with option 2, as described in Microsoft documentation: How to set up a multifunction device or…

Implementation assistant

Printix Administrator » Implementation assistant

To get here: Select Menu , Implementation assistant Implementation I am ready to deploy Use a tool (MSI) to install Printix Client on computers. I wish to involve the first few users only Invite users by email requesting them to download and…

How to add guest users to Microsoft Entra ID

How to » How to add guest users to Microsoft Entra ID

Printix support guest printing, that is, you can allow a guest, that is, a user that is not a member of your organization, to print via Printix, including secure print and mobile print. Open a new browser window and sign in to Microsoft Azure…

Settings

Printix Administrator » Settings

To get here: Select Menu , Settings Additional tabs: Secure print Printix Go Capture workflows Cloud storage Analytics Mobile print Home office SNMP Deletion Mark documents for deletion after Recommended default is 1 day. The maximum…

How to install Printix Go on a Ricoh printer without using the Printix Client

Printix Go » Printix Go Ricoh – How to » How to install Printix Go on a Ricoh printer without using the Printix Client

Printix Go Ricoh can now be used to release documents from the cloud without the required presence of a computer running Printix Client. Ricoh printers in clientless mode must be added using manual registration or added with Printix Configurator. This is because…

Error messages

Error messages

An error occurred Connecting to service Email already exists Email domain is not allowed Email invite has already been used or is expired Email is too large Fetching data Found no printers compatible with your computer ID provider not found ID…

Install Printix Go

Printix Go » Install Printix Go

In order to install Printix Go, a Sign in profile and a Go configuration must be created and assigned. Also, it must be a Printix Go supported printer. Open Printer properties and select the Printix Go tab. Select Sign in profile setup to open Sign in…

How to see what happened

How to » How to see what happened

System Select Menu , History . Printer See what printed on the printer and what changes were made to the printer. Open the Printers page. Select the printer and select Modify. Select the History tab. User See what the user did and what changes were made…

System manager

Roles » System manager

As System manager you have full rights in Printix Administrator to control everything, including the roles of all other users. Open Printix Administrator Manage sites Manage networks Manage printers Manage print queues Manage users Manage computers Manage…

How to discover printers

How to » How to discover printers

Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. To discover printers by hostname instead, see How to discover printers…

Printix Administrator

Printix Administrator

Printix Administrator is used to configure Printix and manage your printers. Only administrators can Sign in to Printix Administrator. Administrators are users with the Role: System manager or Site manager. Help Select the Help icon to open context…

How to get Lexmark logs

Printix Go » Printix Go Lexmark – How to » How to get Lexmark logs

Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.10/se Select Embedded Solutions. Select Set Logging level, then Yes, and then Submit. Select Go back to main menu to return to the Embedded Solutions…

How to prepare Lexmark printer for Printix Go

Printix Go » Printix Go Lexmark – How to » How to prepare Lexmark printer for Printix Go

Create a local admin account on the printer Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Security. Select Login Methods. In the Local Accounts section select Add User. Select User Name/Password. In the…

How to enable Google groups

How to » How to enable Google groups

If you have enabled Google authentication you can use Google groups to deploy and control access to printers based on users’ group membership. You must have a Google Workspace administrator account. *Nested groups are not supported. Computer groups are not…

How to test if a printer can be reached

How to » How to test if a printer can be reached

Use one of the below methods to verify if a printer can be reached by a computer (responds to the ping request). Make sure the printer is powered on and connected to the network. Ping printer from Computer properties page Open the Computer properties page. Select…

How to modify network name

How to » How to modify network name

Open the Networks page. Select the network. Select Modify. On the Network properties page edit the Network name. Select Save.

Google

Printix Administrator » Authentication » Google

On the Google tab you can enable and configure Google authentication. See also: How to enable Google authentication How to enable Google groups Printix Chromebook How to remove sign in with email Google domain Select Connect. On the Google Sign in page…

How to add a network

How to » How to add a network

Open the Networks page. Select Add network In the Create new network dialog enter Network name. Select OK. Next you need to select the gateway (and thereby the computers) that should be part of the network. Select Unknown networks. If there are no…

How to merge networks

How to » How to merge networks

If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…

How to delete a gateway from a network

How to » How to delete a gateway from a network

Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select the Delete icon. Select Confirm.

How to enable Google authentication

How to » How to enable Google authentication

Enable this to allow users to sign in with their Google Workspace account to Printix. On the Authentication page select the Google tab. Check Enable Google authentication. Select Connect. On the Sign in with Google page sign in using your Google Workspace…

Mobile print

Printix Administrator » Settings » Mobile print

On the Mobile print tab, you can enable mobile print to allow printing from phones and tablets, Android and iOS/iPadOS. To get here: Select Menu , Settings . Select the Mobile print tab. See also: Requirements How to enable via the cloud for a print…

How to add a gateway to a network

How to » How to add a gateway to a network

Alternatively to the below method you can choose to Add a gateway from the computer properties page. Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select Add gateway. In the Add gateway…

How to prepare Konica Minolta printer for Printix Go

Printix Go » Printix Go Konica Minolta – How to » How to prepare Konica Minolta printer for Printix Go

Before installing Printix Go, the printer needs to be set up correctly. The printer needs to be powered on and off during this process: SSL setting Enable web browser OpenAPI setting TCP socket setting Verify access to printer Additional steps to use card…

How to set up analytics

How to » How to set up analytics

Set up analytics to get insights into your Printix managed print environment. This is how you set it up: Extract data collected by Printix into a SQL database. The database can either be: A Printix database in the Printix Cloud. An own database (Azure…

How to enable Microsoft Entra groups

How to » How to enable Microsoft Entra groups

If you have enabled Microsoft Entra authentication, you can use Microsoft Entra groups to deploy and control access to printers based on users’ group membership. You must have the role as global admin in Microsoft Entra ID to synchronize groups. *Nested groups…

How to sign in as machine administrator on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to sign in as machine administrator on Lexmark printers

*This functionality in response to out of scope request (OOS 18787). It requires Printix Go Lexmark version 2.0.0.5. Follow these steps to sign in as an administrator on Lexmark printers when Printix Go is installed. On the Sign in page, touch the Printix top bar…

Network properties

Printix Administrator » Networks » Network properties

To get here: Open the Networks page. Select a network. On the Setup tab you can give the network a more descriptive name, control if print queues should be converted, and delete gateways. Additional tabs: Computers Printers Settings Network…

How to remotely access control panel on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to remotely access control panel on Ricoh printers

Open the printer’s web page and Login as Administrator. On the menu, select Device Management, and then Remote Panel Operation.

Printer requirements

Introduction » Requirements » Printer requirements

The product is designed to work with any printer that meet these requirements: Network connected with a static IP address. SNMP is enabled on the printer. Both SNMPv1 and SNMPv3 is supported. Printers that does not support SNMP can be added manually. Printer…

How to set inactivity timeout on Fujifilm printers

Printix Go » Printix Go Fujifilm – How to » How to set inactivity timeout on Fujifilm printers

Sign in to the printer’s web page. In the System menu, select Timeouts. In System timeout, enter the number of seconds.

How to reset to factory settings on HP printers

Printix Go » Printix Go HP – How to » How to reset to factory settings on HP printers

Open the printer’s web page and Sign in as Administrator. On the General tab select Reset Factory Settings in the menu. In the section Reset Firmware select Reset. Select Reset. The printer will now restart. Set printer’s date and time…

How to set up SSL/TLS communication on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to set up SSL/TLS communication on Ricoh printers

To be able to install and uninstall on Ricoh printers, SSL/TLS communication must be configured correctly. Open the printer’s web page and Login as Administrator. On the menu, select Device Management, and then Configuration. In the Security section,…

How to remotely access control panel on HP printers

Printix Go » Printix Go HP – How to » How to remotely access control panel on HP printers

Open the printer’s web page and Sign in as Administrator. On the Information tab, select Remote Control-Panel in the menu. Select Launch Private Remote Control-Panel.

How to enable OneLogin authentication

How to » How to enable OneLogin authentication

Configure OneLogin Open a new browser window and sign in to OneLogin portal (onelogin.com), using your OneLogin administrator account credentials. In the OneLogin portal, select Administration. In the OneLogin Administration panel, select Applications. Select Add…

Unable to perform action while Printix Client is on an unknown network

Error messages » Unable to perform action while Printix Client is on an unknown network

You have selected Discover printers on the Computer properties page, but the computer is unable to perform this, as it is currently on an Unknown network. RESOLUTION: Discover printers from the Printers page.

How to change print driver

How to » How to change print driver

If you are not satisfied with the default choice of print driver, you can change it. If you want to use a print driver that is not in the Printix driver store, then you can add the print driver yourself by making a printer use it on the Windows or macOS edition in…

How to add an unknown network to a network

How to » How to add an unknown network to a network

Open the Networks page. Select Unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. If there are many unknown networks you can Add a gateway from the computer properties page. Alternatively use…

How to reset password

How to » How to reset password

If you want to change your password or have forgotten your password: On the Sign in page select Forgot password? This is NOT supported for the native Printix App for Android and iOS/iPadOS. On the Reset password page: Enter the Email address you used…

How to remotely access control panel on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to remotely access control panel on Lexmark printers

Open the printer’s web page and Log in as administrator. In the Settings menu, select Device. Select Remote Operator Panel. In Launch Remote Operator Panel, select Launch.

Printix Go

Printix Administrator » Settings » Printix Go

On the Printix Go tab, you can create, modify, and delete Sign in profiles and Go configurations. To get here: Select Menu , Settings . Select the Printix Go tab. Select Go configuration name (All locked) to open Go configuration page to see the…

Why does a group have no or missing users?

FAQ » Why does a group have no or missing users?

Printix will only synchronize users/group membership for users when BOTH of the below two conditions are met: The user is registered in Printix. The group in question is used within Printix. On the Groups page you can filter on Groups: Only groups used with…

How to get logs from Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to get logs from Ricoh printers

Ricoh printers Open the printer’s web page and Login as Administrator. In the address delete what comes after the printer’s IP address an insert: /web/entry/df/websys/direct/getSysInfo.cgi Example:…

How to set inactivity timeout on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to set inactivity timeout on Lexmark printers

Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Change Screen Timeout to the number of seconds you want the timeout to be. The default is 60 seconds. Select Save.

How to install card reader on Xerox printers

Printix Go » Printix Go Xerox – How to » How to install card reader on Xerox printers

Activate card reader plug-in on VersaLink printers You need to install the Xerox USB Card Reader plug-in as follows: Download the USB Card Reader plug-in Visit support.xerox.com. Search for the model of your printer (Example: VersaLink C7020). Open the Drivers &…

How to enable Okta authentication

How to » How to enable Okta authentication

Configure Okta Open a new browser window and sign in to Okta Console (okta.com), using your Okta administrator account credentials. In the Okta Console select Admin. In the Okta Admin console select Applications, and then Applications. Select App…

How to test communication to Printix Cloud from the printer

Troubleshooting » Printix Go issues » How to test communication to Printix Cloud from the printer

Printix Go on the printer needs to be able to communicate to the Printix Cloud internet endpoints: https://device-api.printix.net https://api.printix.net https://on-device-printer-sign-in.printix.net https://on-device-printer-release-documents.printix.net You…

How to set inactivity timeout on Xerox printers

Printix Go » Printix Go Xerox – How to » How to set inactivity timeout on Xerox printers

Open the printer’s web page and Log In as admin. On the menu select System. Select Timeouts. In the Reset Device Control Panel section: In System Timeout type the number of seconds (the default is 90 seconds). Select OK.

How to remotely access control panel on Xerox printers

Printix Go » Printix Go Xerox – How to » How to remotely access control panel on Xerox printers

Open the printer’s web page. Select Remote Control Panel. Select Request Session.

Roles

Roles

See what functions you can perform based on your role: System manager Site manager User Guest Printix Administrator Sign in Sign in – – Sites All View only – …

How to sign in as an administrator on HP Workpath printers

Printix Go » Printix Go HP – How to » How to sign in as an administrator on HP Workpath printers

When first signing in to an HP Workpath printer, there is no option to sign in as an administrator. To enable signing in to the printer as an administrator: Sign in to the printer’s web page as an administrator. On the Security tab, select Access Control in…

Missing printer information

Error messages » Printer registration issues » Missing printer information

Unable to get any information from the printer. Has SNMP been disabled on the printer? Is the communication blocked by a firewall? RESOLUTION: Check the above and try again. It is recommended to restart the printer after having made changes to its SNMP…

SNMP configuration

Printix Administrator » Settings » SNMP » SNMP configuration

You can see the properties of the selected SNMP configuration. For the description of each property, see SNMP. You can Modify or Delete the SNMP configuration. You can see the printers that use the selected SNMP configuration. You can Search for a printer…

How to prepare Xerox printer for Printix Go

Printix Go » Printix Go Xerox – How to » How to prepare Xerox printer for Printix Go

*These preparations are only necessary for the following printers and MFPs: AltaLink models and EC8036/EC8056 models. Open the printer’s web page and log in as admin. Select the Properties tab. On the menu, select Login/ Permissions/ Accounting, then select…

How to set inactivity timeout on Kyocera printers

Printix Go » Printix Go Kyocera – How to » How to set inactivity timeout on Kyocera printers

Open the printer’s web page and Login as an administrator. In Device Settings, select Energy Saver/Timer. In Panel Reset Timer under Timer Settings, enter the number of seconds. The default is 90 seconds. Select Submit. *During card registration on Kyocera…

How to discover printers by hostname

Printix Client » How to discover printers by hostname

By default, Printix discovers printers via the print queues installed on the computer and also broadcasts for printers based on network subnet information. The discovered printers are by default registered in the Printix Cloud by their IP address and not by hostname…

Printix Go

Printix Administrator » Printers » Printer properties » Printix Go

Select Install to install Printix Go on the printer. Only available once the printer has been assigned a Go configuration and Sign in profile. Select Uninstall to uninstall Printix Go from the printer. Go configuration Select Go configuration setup to…

Sign in issues

Troubleshooting » Sign in issues

Open Printix Troubleshooter PDF I can not sign in to Printix Administrator Your sign-in was successful but does not meet the criteria to access this resource Sign in to Printix App does not allow username and password to be entered Not signed in after sign in…

How to sign in as machine administrator on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to sign in as machine administrator on Ricoh printers

Follow these steps to sign in as an administrator on Ricoh printers when Printix Go is installed. On the Sign in page, touch the upper left corner of the printer’s touchscreen five times. An icon will briefly appear. This takes you to the printer’s home…

How to search for computers

How to » How to search for computers

Use Search to find computers. Open the Computers page. Select Search Enter part of the computer’s hostname or IP address. Uppercase and lowercase letters are treated the same.

How to set inactivity timeout on HP printers

Printix Go » Printix Go HP – How to » How to set inactivity timeout on HP printers

Open the printer’s web page and Sign in as Administrator. On the General tab select Display Settings in the menu. In Inactivity Timeout enter the number of seconds. The default is 60 seconds. Select Apply.

How to reset to factory settings on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to reset to factory settings on Lexmark printers

Open the printer’s web page and Log in as Administrator. On the menu select Settings. Select Device. Select Restore Factory Defaults. Select Restore all settings. Select Start. This will restart the printer, restore all printer settings, fax settings,…

How to create anywhere print queue

How to » How to create anywhere print queue

On the Settings page select the Secure print tab. Ensure that Enable print anywhere is checked. Select Setup to open Print Anywhere menu. Select Create print queue to create a print anywhere print queue. In the Create print queue dialog enter Print queue…

How to interact with the Printix Power BI report

How to » How to interact with the Printix Power BI report

Once you have set up analytics, the Printix Power BI report provides a multi-perspective view into your Printix managed print environment. *Try this interactive Power BI demo report. The report has the following pages (or tabs): About the…

How to enable secure print

How to » How to enable secure print

The perfect choice if you need to print confidential documents. Select Menu , Settings Select the Secure print tab. For this to have an effect, you should proceed to check one or both of the below options: Enable print later. The perfect choice if you…

How to remove sign in with email

How to » How to remove sign in with email

This will remove the Sign in with email option from Printix Administrator, Printix Client, Printix Configurator, and the Printix App web app. The Sign in with email option is always available for the native Printix App for Android and iOS/iPadOS and Sign in from…

History

Printix Administrator » Printers » Printer properties » History

On the History tab, you can see when changes were made to the printer. Optionally, select Level to control the amount of information shown. The levels are as follows: Debug, Info, and Warning. The level is cumulative, that is, if you select Debug, you will also…

How to change the language of a Kyocera printer

Printix Go » Printix Go Kyocera – How to » How to change the language of a Kyocera printer

Sign in to the printer’s web page as an administrator. Select Device Settings and System in the menu. In General, set the desired Language, then select Submit. The language does not change immediately in two scenarios: If a user is not signed in to the…

Groups

Printix Administrator » Groups

To get here: Select Menu , Groups Page is only available if groups (Microsoft Entra ID or Google) are enabled. Groups are synchronized automatically at approximately 20 minute intervals. Only changes are synchronized. Select Resynchronize groups to start…

How to work with sites

How to » How to work with sites

By optionally creating Sites , you can: Delegate management tasks to the IT personnel at the local site Administrators with the role Site manager can manage printers and printing in Printix Administrator without having excess permissions to change global…

Item does not exist

Error messages » Item does not exist

The printer, user, or computer you are modifying has meanwhile been deleted, perhaps by another user with administrative rights. RESOLUTION: The list with the item, for example the list of printers, is automatically refreshed. After the refresh, the item you were…

How to see the version of Printix Client

How to » How to see the version of Printix Client

On the computer Windows Select and hold the Ctrl key and open the client menu. Help is toggled to Diagnostics. Select Diagnostics. Version is that of the currently installed Printix Client. Alternatively, you can open a command prompt and type: wmic…

How to configure SNMPv1/v2 on Xerox printers

Printix Go » Printix Go Xerox – How to » How to configure SNMPv1/v2 on Xerox printers

Open the printer’s web page and Log In as admin. On the menu select System. Select Connectivity. In the Protocols section select SNMP. Select SNMPv1/v2 In the Community Names section In Community Name Read/Write type set community name…

Managed sites

Printix Administrator » Users » User properties » Managed sites

On the Managed sites tab, you see the sites and site folders where the user is a member of a Site manager group. Selecting a folder or a site opens the Sites page with the selected folder or site displayed. Folders and sites that are directly managed by the site…

How to find the card reader IDs on Lexmark printers

Printix Go » Printix Go Lexmark – How to » How to find the card reader IDs on Lexmark printers

Connect the card reader to the USB port on the Lexmark printer. Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.10/se Select Embedded Solutions. Select USB Information to see the below information about…

How to cancel subscription

How to » How to cancel subscription

You can cancel at any time. Cancellation is effective at the end of your current subscription period. For monthly subscription Cancellation is effective at the end of the month for which you have paid. Use the form on the Printix Administrator Support page to submit…

How to add multiple Microsoft Entra directories

How to » How to add multiple Microsoft Entra directories

This is useful for separate companies, sharing office space and printers, as they can use the one and same Printix Home and only need to setup and manage printers and print queues once. Furthermore, Microsoft Entra users’ Department is recorded and can be used to…

How to uninstall Printix Go

Printix Go » How to uninstall Printix Go

Select Printers . Select the Printer name of the relevant printer to open the Printer properties page. Select the Printix Go tab. Select Uninstall. Optionally, after a minute passed, refresh the page and verify that the Status changed from Installed to…

How and how often is Printix Client updated

Printix Client » How and how often is Printix Client updated

Computers will silently update themselves to the latest approved version listed on the Software page. Upon regular intervals and at restart PrintixService.exe checks for availability of a newer version and if there is one, it will download it from software.printix.net…

Analytics

Printix Administrator » Settings » Analytics

On the Analytics tab, you can configure access to data for analysis and reporting. Data can be extracted into your own database or you can choose to access it from the Printix Cloud. Data can be viewed and analyzed with Printix Power BI solution or a tool of…

How to set the web server password on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to set the web server password on Ricoh printers

To be able to install and uninstall on Ricoh SOP Generation 2 printers, the web server password must be the default (ricoh). *If you know printers that do not have SDK/J installed, you can avoid needing the web server password on those printers. Open the…

How to remotely access control panel on Konica Minolta printers

Printix Go » Printix Go Konica Minolta – How to » How to remotely access control panel on Konica Minolta printers

Enable remote access on the printer Open the printer’s web page and Login as Administrator. Select Network in the main menu. In Remote Panel Settings, select Remote Panel Server Settings. Change Server Setting from NO to YES to enable remote access to the…

How to grant access to Microsoft OneDrive

How to » How to grant access to Microsoft OneDrive

You must have the role as global admin in Microsoft Entra ID to grant access to Microsoft OneDrive. On the Authentication page, select the Microsoft Entra ID tab. For Grant access to OneDrive, select Accept. On the Microsoft Sign in page: Enter your…

How to grant access to Microsoft SharePoint Online

How to » How to grant access to Microsoft SharePoint Online

You must have the role as global admin in Microsoft Entra ID to grant access to Microsoft SharePoint Online. On the Authentication page, select the Microsoft Entra ID tab. For Grant access to SharePoint, select Accept. On the Microsoft Sign in page: Enter…