Search
Related topics are listed below.
Networks
Printix Administrator » Networks
To get here: Select Menu , Networks Lists the Networks Select Network name or select and Modify to open Network properties. Select a network and select Modify at the bottom of the screen. Select Unknown networks to list unknown networks. Select…
Unknown networks
Printix Administrator » Networks » Unknown networks
To get here: Select Menu , Networks Select Unknown networks. Lists the Unknown networks See also: Understanding networks How to add an unknown network to a network Search Select Search Enter gateway IP or MAC address. Uppercase and lowercase…
Understanding networks
Getting started » Understanding networks
Consider a company with two sites (Amsterdam and Berlin) with separate networks. There is no routing between the two, that is, from Amsterdam, you cannot reach (ping) a printer in Berlin and vice versa. Teach Printix about networks so it can filter what printers are…
Zero trust networks
Getting started » Zero trust networks
To print a document, a computer with Printix Client must be online on the same network as the printer. This may not be possible if it is required that printers and computers are kept on separate networks. To resolve this, you can run a computer, preferably a server,…
Teach Printix about networks
Getting started » Understanding networks » Teach Printix about networks
If you want to have all printers registered and the network structure in place, before you introduce users to Printing with Printix, then follow these steps: Make the recommended: Implementation setup. Install Printix Client on computers. Use your preferred…
How to merge networks
How to » How to merge networks
If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…
SAP printing
Getting started » SAP printing
Is migration to cloud part of your organization’s strategy, but you still need a Windows server to print from SAP? The BECONEX SAP2Printix Connector integrates Printix as external OMS in the SAP system – with only a few clicks, you can manage all print jobs…
Enable USB printing
Printix Redirector » Enable USB printing
Use Printix Redirector to enable printing to a locally attached USB printer. Install Printix Client and Printix Redirector on the (desktop) computer that has the locally attached USB printer. Ensure a v3 print driver is used. In Printix Administrator open…
Printing with Printix
Getting started » Printing with Printix
Having installed Printix Client, you can print to the Printix printers. On your computer, open the item you want to print. Select Print on the File menu. Identify a Printix printer, select it, and select Print. I do not see my printer – How do I add the…
How to delegate printing
How to » How to delegate printing
Sometimes, you may want another person to collect your printed documents, but the printer only accepts cards that belong to you. To work around this: Register a card that you will only use for delegate printing. Whenever you print a document, you can give this card…
See what’s printing
Printix Client » See what’s printing
Open Printix Client to see the menu. Select See what’s printing. Documents will only be visible for a short period of time, unless they are queued behind other documents or if they are waiting for the printer to become available. Printer The name of the…
How to increase secure printing
How to » How to increase secure printing
The Dashboard shows the percentage of pages for the selected period that have been released or reprinted from the Printix App by users from their phone, tablet or computer. You can Improve document security and cost savings by increasing the percentage of…
How secure is Printix printing?
FAQ » How secure is Printix printing?
Printing with Printix is at least as secure as traditional network printing. All Printix communication inside and outside the network is secured with encryption and the use of HTTPS (SSL/TLS). Secure printing Wait until you have arrived at the printer, and then you…
Enable third-party Pull printing
Printix Redirector » Enable third-party Pull printing
If you have a third-party Follow/Pull printing solution, you can still benefit from Printix. Users can continue using existing card readers to sign in and release documents from the enabled printers’ touchscreen control panel. Printix allows you to…
How to enable printing via the cloud
How to » How to enable printing via the cloud
Normally, for printing to function, a user’s computer must be on the same company network as the printer. By enabling printing via the cloud, users can print to this printer while they are on another company network. Open the Print queue properties…
Citrix and RDS
Getting started » Citrix and RDS
Printix printing is also possible if you use Citrix or Remote Desktop Services (RDS). Install Printix Client on the Citrix Servers and install Printix Client on at least one computer at each site/location. Please refer to Citrix and RDS Profile Management on how…
Security and data protection
Introduction » Security and data protection
In order to allow you to manage your printers and offer our Printix Cloud Print Management Service, we register necessary information. This is typically the information you can see either directly or in a processed format in Printix Administrator. Tungsten Automation…
Card readers and cards
Printix Go » Card readers and cards
Card readers are typically connected to the printer via USB. Selected printers (HP) may have a hardware integration pocket that allows a card reader to be mounted inside the printer and be connected typically via a USB mini connector. Readers can be keyboard (KBD)…
Printix Go supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs
Printix Go is available for these vendors: Epson Fujifilm (Coming) HP HP Workpath Konica Minolta Kyocera Lexmark Ricoh Xerox Features Present card to Sign in at the printer to release documents. Printix functions: Print (release documents). Capture…
How to see and reset ID code
Printix Go » How to see and reset ID code
The ID code can be used to sign in at printers that has Printix Go installed. Sign in to Printix App. Select Menu , and Cards and codes . Select Create to get an ID code. If you see PIN code required, then select Create to create a PIN code and enter PIN code…
Printix Go HP supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go HP supported printers and MFPs
Last modified 2023/10/02. What is the difference between Printix Go HP Workpath and Printix Go HP? Printix Go HP Workpath launched in 2022 needs to be installed on the printer from HP Command Center, followed by a subsequent configuration to make it work with your…
How to stop and start Printix Service
How to » How to stop and start Printix Service
On Windows On Mac How to stop and start Printix Service on Windows Select Windows logo key + R to open Run. Type: services.msc, and select OK. Right-click Printix Service. Depending on what you want to do, select Stop or Start. *On Windows Printix…
Printix Go Xerox supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go Xerox supported printers and MFPs
Last modified 2023/12/07. Requirements As a general rule, Printix Go supports Xerox printers and MFPs that support Xerox EIP (Extensible Interface Platform) version 3.7 or later. It is highly recommended to use the latest firmware version. Printer’s…
How to create and reset PIN code
Printix Go » How to create and reset PIN code
The PIN code is the same whether you sign in to printer with ID code or card. Sign in to Printix App. Select Menu , and Cards and codes . Select Create to get a PIN code. Enter PIN code (4-digits) and select Save. Select Reset and enter a new PIN code to…
Printix Go Lexmark supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go Lexmark supported printers and MFPs
Last modified 2024/01/19. Requirements As a general rule, Printix Go supports Lexmark printers and MFPs that are compatible with Lexmark Embedded Solutions Framework (eSF) version 6.x. Latest Lexmark printer firmware version. See also: Lexmark documentation…
Printix Go Ricoh supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go Ricoh supported printers and MFPs
Last modified 2024/02/15. Installation on one printer at a time from the Printer properties page is supported. Installation on multiple printers from the Printix Go tab on the Settings page is not supported. If you intend to install on a Gestetner, Infotec,…
Printix Go Fujifilm supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go Fujifilm supported printers and MFPs
*This is coming functionality and subject to change. Contact us if you have questions. Last modified 2024/03/15. Last modified 2024/03/15. Requirements As a general rule, Printix Go supports Fujifilm printers and MFPs that support the AIP 7 framework and…
How to automatically add and remove print queues
How to » How to automatically add and remove print queues
On the Print queues page select individual print queues and select Modify. Check Add print queue automatically to add the selected print queues automatically on users’ computers running Printix Client. Only available if the print queue is Active. Print…
How and how often is Printix Client updated
Printix Client » How and how often is Printix Client updated
Computers will silently update themselves to the latest approved version listed on the Software page. Upon regular intervals and at restart PrintixService.exe checks for availability of a newer version and if there is one, it will download it from software.printix.net…
Printix Go Konica Minolta supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go Konica Minolta supported printers and MFPs
Last modified 2023/05/03. Requirements As a general rule, Printix Go supports Konica Minolta printers and MFPs that support Konica Minolta OpenAPI 5.1 or later and are either generation 5 or generation 6 models. Konica Minolta printers and MFPs are also…
Printix Go HP Workpath supported printers and MFPs
Printix Go » Printix Go supported printers and MFPs » Printix Go HP Workpath supported printers and MFPs
Last modified 2024/01/03. What is the difference between Printix Go HP Workpath and Printix Go HP? Printix Go HP Workpath launched in 2022 needs to be installed on the printer from HP Command Center, followed by a subsequent configuration to make it work with your…
How to get started with capture and workflow
How to » How to get started with capture and workflow
We recommend that you, as the System manager, go through the below so you and your users can get started with capture and workflow. Check requirements. Evaluate from which sources (printer and/or mobile) your users need to capture data from. Optionally check…
Enable BYOD
Getting started » Enable BYOD
How to enable BYOD (Bring Your Own Device), so users can print from their own laptop. If you use Microsoft Entra ID, you can add a New guest user in Microsoft Entra ID. Guests can also be added by email Invitation. If your guests are subcontractors from the same…
How to sign in and check status of your requests
Product Support » How to sign in and check status of your requests
Sign in to Product Support (support.printix.net). Select your name and My activities. On the Requests tab you can see any support request you have submitted or are CC’ed on.
How to print 2-sided by default
How to » How to print 2-sided by default
The Dashboard shows the percentage of pages Printed 2-sided for the selected period. 2-sided printing is also known as: Duplex, Double-sided, and Front-and-back. The numbers are based on meter readings Printix Client collects from the printers registered in…
How to enable use of HTTPS between Print Spooler and Printix Client
Printix Client » How to enable use of HTTPS between Print Spooler and Printix Client
All Printix communication inside and outside the network is secured with encryption and the use of HTTPS. Follow these steps to allow the PrintixService.exe to listen for print data from the Windows Print Spooler (spoolsv.exe) via HTTPS (TCP port 21343). Requires…
Sign in to Printix App does not allow username and password to be entered
Troubleshooting » Sign in issues » Sign in to Printix App does not allow username and password to be entered
In Printix App you are not able to enter username and password after you select Sign in with Microsoft or Sign in with Google. During sign in Printix App will need to open a browser to complete the sign in process. If your phone or tablet is subject to Mobile Device…
Home office
Printix Administrator » Settings » Home office
On the Home office tab you can enable home office printing so employees can print on their printer at home when they are working at home on their company laptop. This gives the employee the flexibility to review, make notations and proofread documents on paper…
Print queue properties
Printix Administrator » Print queues » Print queue properties
To get here: Open the Print queues page or the Printers page to view the print queues. Select a print queue. On the Setup tab you can modify the properties of the print queue. Additional tabs: Groups Drivers Computers Modify properties for…
Azure Virtual Desktop
Getting started » Azure Virtual Desktop
Printix printing is also possible if you use Azure Virtual Desktop. Requirements Printix Client must be installed on the Azure Virtual Desktop computer. You must enable printing via the cloud for the printers to be used by the Azure Virtual Desktop…
Introduction
Introduction
We take management out of print management. This manual is intended for administrators. Popular topics How it works Getting started Next steps Understanding networks How to How to deploy Printix Client with Microsoft Endpoint Manager How to print from…
Printer requirements
Introduction » Requirements » Printer requirements
The product is designed to work with any printer that meet these requirements: Network connected with a static IP address. SNMP is enabled on the printer. Both SNMPv1 and SNMPv3 is supported. Printers that does not support SNMP can be added manually. Printer…
Organization with multiple sites want to eliminate print servers
Getting started » Implementation guide » Organization with multiple sites want to eliminate print servers
Printix Cloud Print Management Service is a cloud-based multi-tenant subscription service, which runs with Printix Client installed on users’ computers (Windows and Mac) and with a copy of the print infrastructure. No on-premise servers and databases are…
How to work with sites
How to » How to work with sites
By optionally creating Sites , you can: Delegate management tasks to the IT personnel at the local site Administrators with the role Site manager can manage printers and printing in Printix Administrator without having excess permissions to change global…
Computer properties
Printix Administrator » Computers » Computer properties
On the Setup tab, you can view the properties of the computer. Additional tabs: Groups Print queues Tasks Diagnostics History Info Version The version number of the Printix Client running on the computer. Address The addresses of the…
Network properties
Printix Administrator » Networks » Network properties
To get here: Open the Networks page. Select a network. On the Setup tab you can give the network a more descriptive name, control if print queues should be converted, and delete gateways. Additional tabs: Computers Printers Settings Network…
Components
Introduction » Components
Printix Cloud Print Management Service is made up of these components: Printix Cloud Handles authorization, configuration data and most of the business logic. Communicates securely with the other components via HTTPS. Printix Administrator Centrally…
Are documents printed in the order they were submitted?
FAQ » Are documents printed in the order they were submitted?
Whether documents are printed in the order they were submitted/released depends on how you are printing via Printix. Documents printed directly to the printer When you select Print in the application, the application starts to process the document, then sends it to…
Sites
Printix Administrator » Sites
To get here: Select Menu , Sites About sites Sites allows you to delegate the management of printers and print queues to the IT personnel at the local site. With the role as Site manager they can do their job without having excess permissions to change…
How to add an unknown network to a network
How to » How to add an unknown network to a network
Open the Networks page. Select Unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. If there are many unknown networks you can Add a gateway from the computer properties page. Alternatively use…
How to add a network
How to » How to add a network
Open the Networks page. Select Add network In the Create new network dialog enter Network name. Select OK. Next you need to select the gateway (and thereby the computers) that should be part of the network. Select Unknown networks. If there are no…
Mobile print
Printix Administrator » Settings » Mobile print
On the Mobile print tab, you can enable mobile print to allow printing from phones and tablets, Android and iOS/iPadOS. To get here: Select Menu , Settings . Select the Mobile print tab. See also: Requirements How to enable via the cloud for a print…
Printix Configurator
Printix Configurator
Printix Configurator for Windows can be used to initially configure Printix for customers with multiple locations (networks) and already deployed printers. Printix Configurator will offer to update itself to the latest approved version. Download Sign…
Printix Chromebook
Printix Chromebook
Print to Printix managed printers from Google Chrome. Features Requirements Install Printix Chromebook How to deploy Printix Chromebook How to print from Chrome Available print settings Select print method Troubleshooting Features Allows users…
SNMP
Printix Administrator » Settings » SNMP
On the SNMP tab, you can add, modify, and delete SNMP configurations. SNMP is only used to get/read information from printers. No set/write SNMP operations are performed. To get here: Select Menu , Settings . Select the SNMP tab. See also: How to add a…
Site manager
Roles » Site manager
As Site manager, you can sign in to Printix Administrator and will have management access to the sites you have rights to. Refer to the sections below to see the actions you can take as Site manager. Printers Discover printers on networks belonging to managed…
What is a network?
Getting started » Understanding networks » What is a network?
A network, in Printix, is defined by a collection of one or more Gateways (identified by their IP address and MAC address). A gateway should only be added to a network if routing is possible to the other computers/printers on the network segments within that…
No Printix Client acts as proxy on this network
Error messages » No Printix Client acts as proxy on this network
There is no Printix Client on this network to facilitate the communication from the Printix Cloud to your network. RESOLUTION: Start Printix Client on your computer. Install Printix Client on at least one computer that is powered on at all times. If your company…
Gateway properties
Printix Administrator » Networks » Gateway properties
To get here: Open the Networks page. Select Unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. Select a gateway. On the Setup tab you can select a network the gateway should be added…
Features
Introduction » Features
Printix Cloud Print Management Service Make printing part of your cloud-first strategy. Say goodbye to print servers and hello to an automated print infrastructure. Printix supports Single Sign-On with Microsoft Entra ID and can be deployed with Microsoft Endpoint…
Software
Printix Administrator » Software
To get here: Select Menu , Software . Windows Printix Client Automates the creation of print queues and installation of print drivers. The MSI arguments are relevant if you want to deploy Printix Client with Microsoft Endpoint Manager. Printix…
How to print from Chrome
Printix Chromebook » How to print from Chrome
*You must have the Printix extension installed and be signed in to it. Open the item you want to print in the Google Chrome browser. Select Print on the menu (or select Ctrl + P). Select Change… In the Select destination dialog, select the Printix…
How to add a SNMPv3 configuration
How to » How to add a SNMPv3 configuration
Select Menu , Settings Select the SNMP tab. Select to start adding a new SNMP configuration. Select Version 3. In Configuration name enter a name for the configuration. In Username enter the SNMP username exactly as it is on the printers. Select…
No printer port selected on Windows
Error messages » No printer port selected on Windows
On a Windows computer, when you open the Printer properties dialog and select the Ports tab, the Printix printer does not have a selected Internet port. RESOLUTION: Enable Internet Printing Client on the computer. When Printix Client is installed, it should…
How to add a SNMPv1 configuration
How to » How to add a SNMPv1 configuration
Select Menu , Settings Select the SNMP tab. Select to start adding a new SNMP configuration. Select Version 1. In Configuration name, enter a name for the configuration. In Get Community Name, enter the community name exactly as it is on the…
The submitted document does not get printed
Troubleshooting » Print issues » The submitted document does not get printed
This can happen if there is a policy on the computer that: Prevents the Windows feature Internet Printing Client from being turned on. Prevents direct printing. Look in the Windows PrintService logs to see if there is a policy (GPO) / Windows Registry setting that…
How to modify network name
How to » How to modify network name
Open the Networks page. Select the network. Select Modify. On the Network properties page edit the Network name. Select Save.
How to get Mac logs
How to » How to get Mac logs
In connection with advanced troubleshooting you may be advised to access and supply logs from Mac. How to get logs from the macOS printing system CUPS How to enable and disable debug of the macOS printing system CUPS How to get logs from the macOS printing system…
How to add a gateway to an existing network
Printix Configurator » How to add a gateway to an existing network
Sign in to Printix Configurator. You must have the role as System manager. Select Networks to configure networks. Select Edit > Add network. You can also create a CSV file. The CSV file MUST be semi-colon (;) separated. Do not have spaces before or after a…
Why subscribe to Printix?
FAQ » Why subscribe to Printix?
Subscribing to Printix Cloud Print Management Service allows you to remove print servers, improve efficiency and reduce costs. Plus you also get flexible, secure and mobile printing. Automated print infrastructure Automate print driver and queue management and…
How to delete a gateway from a network
How to » How to delete a gateway from a network
Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select the Delete icon. Select Confirm.
How to start the Print Spooler
How to » How to start the Print Spooler
Windows If you do not see any printers on your computer, it could be because the Print Spooler has been crashed, possibly by a print driver. Follow these steps to start the Print Spooler again. Select Windows logo key + R to open Run. Type: services.msc, and…
How to add Azure Blob Storage
How to » How to add Azure Blob Storage
Enable storage of pending documents in your secure cloud storage. That way, the user’s computer does not need to be online to release print later and print anywhere documents. However, a Printix Client still needs to be online on the printer’s network to…
HP universal print driver
Print drivers » Universal print drivers » HP universal print driver
The HP Universal Print Driver (UPD) is available for: PCL5 Print driver name: HP Universal Printing PCL5 PCL6 Print driver name: HP Universal Printing PCL6 PostScript Print driver name: HP Universal Printing PS !If possible, ALWAYS select the print driver name…
When I release a document, it says: Working on it
Troubleshooting » Print issues » When I release a document, it says: Working on it
If you are releasing a print anywhere document to a printer you have not used before, it may require your computer to first add the printer. This may take 1-5 minutes depending on the print driver. During this time, the Printix App will show the state Working on it…
How to add a gateway to a network
How to » How to add a gateway to a network
Alternatively to the below method you can choose to Add a gateway from the computer properties page. Open the Networks page. Select the network. Select Modify. On the Network properties page identify the Gateways section. Select Add gateway. In the Add gateway…
Start a trial on a computer
Getting started » Next steps » Start a trial on a computer
Step 1: Install Step 2: Start printing Requirements: You should be connected to the network you want to use Printix on, for example the network at the office. Your computer must have access to at least one printer on the network and with at least one print…
System manager
Roles » System manager
As System manager you have full rights in Printix Administrator to control everything, including the roles of all other users. Open Printix Administrator Manage sites Manage networks Manage printers Manage print queues Manage users Manage computers Manage…
How to enable processing of PDF documents
How to » How to enable processing of PDF documents
Normally, if the destination printer supports PDF, documents printed through Printix Chromebook, printed from phone or tablet (Mobile print) and print anywhere documents, are sent as PDF data to the printer. Check Process PDF/XPS to force the PDF data to be processed…
Implementation assistant
Printix Administrator » Implementation assistant
To get here: Select Menu , Implementation assistant Implementation I am ready to deploy Use a tool (MSI) to install Printix Client on computers. I wish to involve the first few users only Invite users by email requesting them to download and…
Kyocera classic universal print driver
Print drivers » Universal print drivers » Kyocera classic universal print driver
The Kyocera classic universal print driver is available for: PCL 5 Print driver name: Kyocera classic universaldriver PCL 6 Print driver name: Kyocera classic universaldriver PCL6 KPDL (Kyocera’s version of PostScript) Print driver name: Kyocera classic…
Printix Redirector
Printix Redirector
Printix Redirector is used to: Enable third-party Pull printing Printing to so called Follow/Pull print queues from Kofax ControlSuite, PaperCut, SafeCom, Equitrac, PrinterLogic and similar third-party printing solutions. Enable USB printing Printing to locally…
Toshiba universal print driver
Print drivers » Universal print drivers » Toshiba universal print driver
The Toshiba universal print driver is available for: PCL Print driver name: Toshiba Universal Printer 2 PostScript Print driver name: Toshiba Universal PS3 !If possible, ALWAYS select the print driver name that includes a version number. This is to mitigate that…
How to print from home office
How to » How to print from home office
Printix offers these methods to print from home. Via VPN connection Via the cloud Home office network Print to home office printer Print to company printer Via VPN connection Provided the VPN connection allows the home office computer to reach the…
Data light on the printer flashes, but nothing is printed
Troubleshooting » Print issues » Data light on the printer flashes, but nothing is printed
This can happen if you are trying to release a print anywhere document to a printer that has been registered as supporting PDF, but in reality it does not support PDF printing. This has been reported for some Konica Minolta printers, such as KONICA MINOLTA C652…
Next steps
Getting started » Next steps
Visit the topic below that best suits your current environment and cloud needs: Start a trial on a computer Install and evaluate on a computer through hands-on experience. Migrate print server to Printix Cloud Copy the existing print infrastructure to the…
How to
How to
How to section is also in: Printix User Manual Categories: Sign in Printers, print queues and print drivers Users Deployment Networks and sites Groups Printix Go Capture and workflow Cloud storage Analytics and reports Troubleshooting *If you have any…
Network ports
Introduction » Network ports
Secure communication All Printix communication inside and outside the network is secured with encryption and the use of HTTPS (SSL/TLS). Documents are stored encrypted until they expire and get deleted. Documents do not need to leave your network. HTTPS on TCP…
How it works
Introduction » How it works
Your Printix Cloud Print Management Service is established by deploying Printix Client, our small piece of software, on your computers (Windows and Mac). Print driver management Any printer discovered in your network is presented to you in our web interface Printix…
Can I use label printers?
FAQ » Can I use label printers?
We have many customers using label printers with Printix. However, to make your setup of your label printer successful, we have collected this information for you. Label printers that are network connected and have full SNMP support are easy to setup. However, some…
How to work with print driver configurations
How to » How to work with print driver configurations
Instead of using the print driver’s factory default settings, you can add your own print driver configuration. When the printer is added on the user’s computer, the configuration is added as well. That way, the user does not have to make these…
How to enable print anywhere
How to » How to enable print anywhere
The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the…
Roles
Roles
See what functions you can perform based on your role: System manager Site manager User Guest Printix Administrator Sign in Sign in – – Sites All View only – …
Guest
Roles » Guest
Guests can be registered and administrated with the Printix Cloud Print API. Guest users can be automatically deleted after a specific period of time. Guest users can use Printix to: Print Capture Guests can not sign in to Printix Administrator, but…
How to install Printix Go on a Ricoh printer without using the Printix Client
Printix Go » Printix Go Ricoh – How to » How to install Printix Go on a Ricoh printer without using the Printix Client
*This is coming functionality. Last modified 2024/03/02. Printix Go Ricoh can now be used to release documents from the cloud without the required presence of a computer running Printix Client. Ricoh printers in clientless mode must be added using manual registration…
How to discover printers
How to » How to discover printers
Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. To discover printers by hostname instead, see How to discover printers…
When I want to release a document, it says: Document is unavailable
Troubleshooting » Print issues » When I want to release a document, it says: Document is unavailable
In Printix App you may experience the following: One or more selected documents are labelled: Document is unavailable. After a Select all of documents, an Unavailable documents dialog appears with the question: Deselect the unavailable documents? The above…
Install Printix Client for Windows
Printix Client » Install Printix Client » Install Printix Client for Windows
Download These instructions are for the EXE file. Administrators can download the Microsoft Installer (MSI) package. On your Windows computer: Open a web browser and enter the Printix Home of your work or school (acme) followed by /download Example:…
About Printix
Introduction » About Printix
We believe in listening to you and keeping things simple. We want to take printing from rocket science to automated and easy. Printix was founded in Denmark in 2014 by a group of experienced print management software entrepreneurs and IT developers. Our mission is to…
How to install Printix Go on multiple printers
Printix Go » How to install Printix Go on multiple printers
How to install Printix Go on multiple printers from the Printers page How to assign a Go configuration to multiple printers How to assign a sign in profile to multiple printers How to install Printix Go on multiple printers from the Printers page Select…