• On a Windows computer, when you open the Printer properties dialog, and select the Ports tab, the Printix printer does not have a selected Internet port.

RESOLUTION: Enable Internet Printing Client on the computer.

When Printix Client is installed it should automatically enable Internet Printing Client on the computer. However, their might be a policy on the computer that prevents this Windows feature from being turned on.

  1. Open Control Panel and select Programs and Features.
  2. Select Turn Windows feature on or off.
  3. In the Windows Features dialog scroll to and expand Print and Document Services.
  4. Check Internet Printing Client.
  5. Select OK.
  6. Restart the computer.

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