3.12. Subscription

*You can pay by credit card, or contact us to enquire about an invoicing option/annual payment by credit card or bank transfer (no cheques). If your Printix Home was created by a Printix partner, the payment is handled through the partner, and the Billing and Transactions tab is not present.

*The Subscription page is only accessible to user with the role as system manager. If someone from your finance department needs access to change the credit card, you need to change their role to system manager.

To get here:

1. Select Menu , Subscription

On the Billing tab you can manage your subscription.

Additional tabs:

• Transactions
• History
• Legal documents

See also:

• How to change who receives subscription emails
• How to cancel subscription

Billing information

• Legal company name or organization name
  The company name to be included on invoices. Please state your exact/legal company name.

• Finance email
  The email address to which billing information is sent.

• Finance contact name
  The name of the person receiving billing information. The name will be stated on the invoice in the “att:” field.

• Country code
  Two-letter country code. Germany for example, use DE.

• VAT number
  The value added tax identification number. Do NOT include the country code here, only the numbers, without spaces. See also: VAT number equivalent for select countries.

• Billing address
  The address to be included in invoices. Normally the company address. The address has to correspond to the entered company name and VAT number.

Credit card

• Billing information
  Select Modify to modify billing information.

• Finance cc emails
  Select Modify to add additional email addresses to be on CC (Carbon Copy).

• Your order number or reference information
  Select Modify to enter text that will appear on your invoice. You can for example use it to enter your order number.

*European regulatory requirement for Strong Customer Authentication (SCA)
Beginning 14 September 2019, your bank might require you to verify your credit card payments. As a result, if you add a new credit or debit card, or register a new account, you may see a pop-up from your bank that requests a username and password, a code sent to email or text, or any other authentication method supported by your bank. If you have any questions or issues with one of these popups, it’s best to contact your bank directly, as Printix does not control the form. If you have additional questions, please contact finance.printix@tungstenautomation.com.

1. Fill in the details:
   • Card number
     The number of the card.
   • MM / YY
     The expiration month (MM) and year (YY) of the card.
   • CVC
     The card security code (CVC) is typically the last three or four digits printed, not embossed like the card number, on the signature strip on the back of the card.

2. Check I hereby authorize Printix to take payments from my credit/debit card account in accordance with the terms of my agreement with Printix.
3. Select Start subscription.

VAT number equivalent for select countries