3.13. Support page

To get here:

1. Select Menu , Support

How to get support

1. Fill out the form.
   To help us investigate and hopefully reproduce the issue, we urge you to include as much detail as possible, such as:
• The name of the involved user, computer, printer and print queue.
• Can the issue be reproduced, or does it happen randomly.
• When did the issue occur.
• Printix Power BI solution issues should be reported through GitHub, as this is a community built open source project.

2. Select Send.

See also:

• Troubleshooting
• Product Support
• Service Level Agreement