The Printix Client icon does not appear. The PrintixClient- user . number .log file includes the following message:
System.NotSupportedException: The requested security protocol is not supported.
at System.Net.ServicePointManager.ValidateSecurityProtocol(SecurityProtocolType value)
at WindowsUI.PixWindowsClient.StartGUIWorkers()
at WindowsUI.Program.Main(String[] args)
RESOLUTION: Enable TLS 1.2.
TLS 1.2 is enabled by default if .NET Framework 4.6 or later is installed on the computer.
- Select Windows logo
key + R to open Run.
- Type: regedit, and select OK.
- In Registry Editor browse to:
HKEY_LOCAL_MACHINE\SYSTEM\
CurrentControlSet\Control\
SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client - Add the DWORD value name DisabledByDefault with a value of 0.
- Restart the computer.
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