The link in the email can only be used once for activation and this must happen within 72 hours.

  • You signed up and got Your Printix Home, but you did not download, install and sign in to Printix Client on a Windows or Mac computer, and now you have tried to resume the setup by selecting the Get started link in the email “Welcome to Printix…”.
    RESOLUTION: Refer to the email: “Get started with Printix …” and resume and complete the setup. Use a Windows or Mac computer to complete the steps described in Getting started.
  • You have already registered by selecting Get started in the email: “Welcome to Printix…”, but you did not download Printix Client.
    RESOLUTION: Refer to the email: “Get started with Printix …” and use a Windows or Mac computer to complete the steps described in Install Printix Client.
  • More than 72 hours passed before you selected Get started in the email: “Welcome to Printix at …”.
    RESOLUTION: Contact the sender and ask for a new User invite email.
  • More than 72 hours passed before you selected Get started in the email: “Printix – Invite Technician”.
    RESOLUTION: Contact the sender and ask for a new Technician invite email.

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