Sign in to Printix Client is automatic on Microsoft Entra joined Windows 10 and 11 computers. Works with editions: Pro, Enterprise, and Education. Microsoft does not support Microsoft Entra join on Windows Home editions. However, if you have not accepted Printix for all users, users will be asked to accept this the first time they sign in.
RESOLUTION: Verify that Printix is Accepted for all users, so the automatic sign in to Printix Client works on Microsoft Entra joined Windows 10 and 11 computers.
- If there are more than one Microsoft Entra directories, then Sign in to Printix Client is no longer automatic the first time on Microsoft Entra joined Windows 10 and 11 computers. The user must select directory (acme.com or ajax.com) and then sign in, but only the first time.
- If you have either renamed the Printix Client installation file, or are installing via Microsoft Endpoint Manager and have not specified the Command line arguments (Step 12), then this will also break the SSO as the sign in will the occur via: sign-in.printix.net/tenanthub
See also:
- How to find out if computer support SSO
- Microsoft documentation on: Microsoft Entra joined devices
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