16.1.3. Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’

The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST be version 11.

RESOLUTION: Please follow the instructions below:

1. Open Internet Explorer, select the Tools icon in the top right corner, and select Internet options.
2. In Internet options dialog select the Security tab.
3. Select Trusted sites.
4. Select Sites
5. In the Add this website to the zone box type: https://sign-in.printix.net and select Add.
6. In the Add this website to the zone box type: https://assets.printix.net and select Add.
7. Select Close.

8. Select Custom level… to open the Security Settings – Trusted Site Zones.
9. Scroll to the Miscellaneous section.
10. Check Enable for Access data sources across domains.
11. Select OK to save settings.
12. Restart the computer.