The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST be version 11.
RESOLUTION: Please follow the instructions below:
- Open Internet Explorer, select the Tools icon in the top right corner, and select Internet options.
- In Internet options dialog select the Security tab.
- Select Trusted sites.
- Select Sites
- In the Add this website to the zone box type: https://sign-in.printix.net and select Add.
- In the Add this website to the zone box type: https://assets.printix.net and select Add.
- Select Close.
- Select Custom level… to open the Security Settings – Trusted Site Zones.
- Scroll to the Miscellaneous section.
- Check Enable for Access data sources across domains.
- Select OK to save settings.
- Restart the computer.
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