Search
Related topics are listed below.
Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’
Troubleshooting » Sign in issues » Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’
The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST…
Sign in profile
Printix Administrator » Settings » Printix Go » Sign in profile
You can see the Printers that uses the sign in profile. Select Sign in profile setup to open Sign in profile menu: Select Assign to printers to assign the sign in profile to multiple printers. Select Delete Go configuration to delete the Go…
Sign in issues
Troubleshooting » Sign in issues
Open Printix Troubleshooter PDF I can not sign in to Printix Administrator Your sign-in was successful but does not meet the criteria to access this resource Sign in to Printix App does not allow username and password to be entered Sign in page is missing Sign…
How to sign in
How to » How to sign in
Sign in with Microsoft If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account. Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix…
Sign in page is blank or says: JavaScript support is required by this page
Troubleshooting » Sign in issues » Sign in page is blank or says: JavaScript support is required by this page
The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST…
Loops back to Sign in page
Troubleshooting » Sign in issues » Loops back to Sign in page
Printix Client does not know its Printix Home Is a web proxy and/or SSL inspection used? I do not recognize the used web proxy Is FIPS (Federal Information Processing Standards) enabled on the computer? Printix Client does not know its Printix Home When this is…
Sign in is not automatic first time on Azure AD joined computer
Troubleshooting » Sign in issues » Sign in is not automatic first time on Azure AD joined computer
Sign in to Printix Client is automatic on Azure AD joined Windows 10 and 11 computers. Works with editions: Pro, Enterprise and Education. Microsoft does not support Azure AD Join on the Home editions. However, if you have not accepted Printix for all users, users will…
Not signed in after sign in to Printix Client
Troubleshooting » Sign in issues » Not signed in after sign in to Printix Client
After Sign in to Printix Client and you closed the browser window (as instructed), the Printix Client menu still does not show you as signed in and a yellow dot is shown on the Printix Client icon indicating the Printix Client is in the state Connection failed. The…
Sign in page shows: Website not found
Troubleshooting » Sign in issues » Sign in page shows: Website not found
Follow the suggestions shown on the page. If this does not help, then submit a support request where you describe the issue and supply the information obtained by following these steps: Right-select the page and select Properties. Double-click on the text:…
How to remove sign in with email
How to » How to remove sign in with email
This will remove the Sign in with email option from Printix Administrator, Printix Client, Printix Configurator, and the Printix App web app. The Sign in with email option is always available for the native Printix App for Android and iOS/iPadOS and Sign in from…
When I want to release a document it says: Document is unavailable
Troubleshooting » Print issues » When I want to release a document it says: Document is unavailable
In Printix App you may experience the following: One or more selected documents are labelled: Document is unavailable. After a Select all of documents, an Unavailable documents dialog appears with the question: Deselect the unavailable documents? The above…
How to print in black by default
How to » How to print in black by default
The Dashboard shows the percentage of pages Printed in black for the selected period. The numbers are based on meter readings Printix Client collects from the printers registered in Printix. You can Improve cost savings by making the print driver print in black by…
I can not sign in to Printix Administrator
Troubleshooting » Sign in issues » I can not sign in to Printix Administrator
You are not able to sign in to Printix Administrator. RESOLUTION: Open your browser in Incognito or In private mode and enter the Printix Home (acme) followed by /admin Example: https://acme.printix.net/admin You will get Permission denied if you do not have the…
How to sign in with card at printer
Printix Go » How to sign in with card at printer
Present card to the printer’s card reader. Before 60 seconds have elapsed select the Printix Print icon. If asked, enter PIN code (4-digit) on the touchscreen. The PIN code is the same whether you sign in with ID code or card. Select…
What is the Printix Anywhere printer?
FAQ » What is the Printix Anywhere printer?
The Printix Anywhere printer allows you to roam between printers and collect the document at the printer you choose. When you submit a document to the Printix Anywhere printer your document is always kept for later release via your phone, tablet or…
How to sign out
Printix Go » How to sign out
You can sign out from the printer using these methods: Automatic sign out if no activity. If the printer does not register key presses or touchscreen activity for 60 seconds you will be signed out automatically. Select Sign out on the printer’s Home…
How to sign in with ID code at printer
Printix Go » How to sign in with ID code at printer
Enter ID code (6-digit) on the touchscreen. Select to see the digits entered. If you do not know your ID code: Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and…
What if the Internet connection is lost?
FAQ » What if the Internet connection is lost?
Without an Internet connection you are temporarily unable to: Sign in to Printix Administrator. Configure Printix and manage printers with Printix Administrator. Access this manual. Users can not print Via the cloud, Mobile print and Chrome print. See also: Which…
How to sign in as machine administrator on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to sign in as machine administrator on Ricoh printers
Follow these steps to sign in as machine administrator on Ricoh printers when Printix Go is installed. Disconnect the printer’s network cable. On the printer’s touchscreen select Login to bring up the Printix Go waiting screen. Select Sign in in…
Your sign-in was successful but does not meet the criteria to access this resource
Troubleshooting » Sign in issues » Your sign-in was successful but does not meet the criteria to access this resource
Your organization have set Conditional access in Azure Active Directory. RESOLUTION: Follow the instructions in: Azure AD conditional access
Document is empty
Troubleshooting » Print issues » Document is empty
Some print drivers can make print jobs that contain 0 bytes. If you look in the Windows PrintService event logs, you will also see a message that says that the print job contains 0 bytes. On the computer in question: Remove print queue that uses the print…
How to set default printer
How to » How to set default printer
With Printix you can set the default printer as follows: Set default printer by group membership Remotely set default printer on a selected computer See also: How a user can set default printer on Windows How a user can set default printer on Mac How to set…
How to print printer ID sign
How to » How to print printer ID sign
The printer ID sign makes it easy to identify the physical printer. By scanning the QR code you can open Printix App and select the printer in one go. All Printix printers gets a unique three-letter ID, also known as, the printer ID. If you want customized printer ID…
What is a network?
Getting started » Understanding networks » What is a network?
A network, in Printix, is defined by a collection of one or more Gateways (identified by their IP address and MAC address). A gateway should only be added to a network if routing is possible to the other computers/printers on the network segments within that…
Data light on the printer flashes, but nothing is printed
Troubleshooting » Print issues » Data light on the printer flashes, but nothing is printed
This can happen if you are trying to release a print anywhere document to a printer that has been registered as supporting PDF, but in reality it does not support PDF printing. This has been reported for some Konica Minolta printers, such as KONICA MINOLTA C652…
Sign in to Printix App does not allow username and password to be entered
Troubleshooting » Sign in issues » Sign in to Printix App does not allow username and password to be entered
In Printix App you are not able to enter username and password after you select Sign in with Microsoft or Sign in with Google. During sign in Printix App will need to open a browser to complete the sign in process. If your phone or tablet is subject to Mobile Device…
This is not a printer
Error messages » Printer registration issues » This is not a printer
The entered address does not point to a printer. RESOLUTION: Correct the address so it points to the printer.
Email domain is not allowed
Error messages » Email domain is not allowed
You are trying to self-register, but your email is not allowed. RESOLUTION: Contact an administrator and ask to be invited.
How secure is Printix printing?
FAQ » How secure is Printix printing?
Printing with Printix is at least as secure as traditional network printing. All Printix communication inside and outside the network is secured with encryption and the use of HTTPS (SSL/TLS). Secure printing Wait until you have arrived at the printer, and then you…
Username or password is wrong
Error messages » Username or password is wrong
Sign in reports: Username or password is wrong RESOLUTION: Enter your correct username and password. If you registered with your email address, then enter your email address as the username. See also: How to reset password
How to print 2-sided by default
How to » How to print 2-sided by default
The Dashboard shows the percentage of pages Printed 2-sided for the selected period. 2-sided printing is also known as: Duplex, Double-sided, and Front-and-back. The numbers are based on meter readings Printix Client collects from the printers registered in…
Are documents printed in the order they were submitted?
FAQ » Are documents printed in the order they were submitted?
Whether documents are printed in the order they were submitted/released depends on how you are printing via Printix. Documents printed directly to the printer When you select Print in the application, the application starts to process the document, then sends it to…
The submitted document does not appear in Printix App
Troubleshooting » Print issues » The submitted document does not appear in Printix App
In Printix Client and Printix App look at who is listed as Signed in as, and verify that it is the same user. RESOLUTION: Sign in as the same user in Printix Client and Printix App.
Printix App says: Document release is not possible at the moment due to system error
Troubleshooting » Print issues » Printix App says: Document release is not possible at the moment due to system error
There is an issue with the Printix Cloud and therefore it is not possible to release documents from Printix App. You may want to check the Announcements section if there are any ongoing system errors. RESOLUTION: Try again when the system error has been…
Device setup in progress
Troubleshooting » Add printer issues » Device setup in progress
On Windows when you open Control Panel and Devices and Printers your newly added printer is shown as installed, but the status is stuck in: Device setup in progress. You may also experience that the printer is listed under Unspecified devices. Despite this the printer…
Authentication
Printix Administrator » Authentication
To get here: Select Menu , Authentication *You can always Invite users via email. Enable one or more of these authentication methods and thereby offer users a bit of self-service so you do not have to invite them. Left pane – Shows a summary of the…
Email invite has already been used or is expired
Error messages » Email invite has already been used or is expired
The link in the email can only be used once for activation and this must happen within 72 hours. You signed up and got Your Printix Home, but you did not download, install and sign in to Printix Client on a Windows or Mac computer, and now you have tried to resume…
Unable to perform action while Printix Client is on an unknown network
Error messages » Unable to perform action while Printix Client is on an unknown network
You have selected Discover printers on the Computer properties page, but the computer is unable to perform this, as it is currently on an Unknown network. RESOLUTION: Discover printers from the Printers page.
How to start the Print Spooler
How to » How to start the Print Spooler
Windows If you do not see any printers on your computer, it could be because the Print Spooler has been crashed, possibly by a print driver. Follow these steps to start the Print Spooler again. Select Windows logo key + R to open Run. Type: services.msc, and…
How to enable printing via the cloud
How to » How to enable printing via the cloud
Normally, for printing to function, a user’s computer must be on the same company network as the printer. By enabling printing via the cloud, users can print to this printer while they are on another company network. Open the Print queue properties…
The submitted document does not get printed
Troubleshooting » Print issues » The submitted document does not get printed
This can happen if there is a policy on the computer that: Prevents the Windows feature Internet Printing Client from being turned on. Prevents direct printing. Look in the Windows PrintService logs to see if there is a policy / registry setting that prevents…
How to include Printix Client in a managed image
How to » How to include Printix Client in a managed image
To make Printix Client work with managed image, you need to modify Windows Registry before you create the managed image. Install Printix Client, so it becomes part of the new managed image. A managed image is typically used in connection with: Azure Virtual…
How to change the role of a user
How to » How to change the role of a user
As System manager you can change the role of all other users. Open the Users page. Select the user and select Modify. On the Setup tab select the role and select Save. An email is sent to the user when the role is changed. *The user will have to sign in after…
How to see the version of Printix Client
How to » How to see the version of Printix Client
On the computer Windows Select and hold the Ctrl key and open the client menu. Help is toggled to Diagnostics. Select Diagnostics. Version is that of the currently installed Printix Client. If you open the Control Panel, Features and Programs and select…
How to interact with the Printix Power BI report
How to » How to interact with the Printix Power BI report
Once you have set up analytics, the Printix Power BI report provides a multi-perspective view into your Printix managed print environment. *Try this interactive Power BI demo report. The report has 16 pages (or tabs): About the report Overview Printers…
How to use view mode on the Printers page
How to » How to use view mode on the Printers page
*View mode is coming functionality and subject to change. Contact us if you have questions or wish to test. Last modified 2022/01/04. Select View mode to control what printer information should be shown. The ID and Printer name columns are always…
How to publish to Power BI on the web
How to » How to publish to Power BI on the web
If your organization is using Power BI service, you can Publish reports to the Power BI service and set up Scheduled refresh. Open Power BI Desktop. On the File menu select Publish, and then select Publish to Power BI. Select Save. In the Publish to Power BI…
How to set the web server password on Ricoh printers
Printix Go » Printix Go Ricoh – How to » How to set the web server password on Ricoh printers
To be able to install and uninstall on Ricoh SOP printers Generation 2, the web server password must be the default (ricoh). Open the printer’s web page and Login as Administrator. On the menu select Device Management, and then Configuration. In the Extended…
How to find the card reader IDs on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to find the card reader IDs on Lexmark printers
Connect the card reader to the USB port on the Lexmark printer. Open the printer’s web page by entering the printer’s address followed by /se. Example: 192.168.1.9/se Select Embedded Solutions. Select USB Information to see the below information about the…
How to control if anywhere documents should come out in color or black
How to » How to control if anywhere documents should come out in color or black
When you submit a document to the Printix Anywhere printer your document is always kept for later release via your phone, tablet or computer. On Windows the document is sent as PDF and processed using the print driver Microsoft Print to PDF. The Microsoft Print to PDF…
Printix Go troubleshooting
Troubleshooting » Printix Go issues » Printix Go troubleshooting
Categories: General Verify sign in profile failed Sign in to printer failed No Printix Client acts as proxy on this network Changed Go configuration does not take effect Printix Go install status says failed Troubleshooting card readers How to…
Secure print
Printix Administrator » Settings » Secure print
On the Secure print tab you can enable and configure the print methods: Print later and Print anywhere. To get here: Select Menu , Settings Select the Secure print tab. Secure print Enable secure print Users can choose to print securely and wait to…
How to deploy Printix Chromebook
Printix Chromebook » How to deploy Printix Chromebook
Sign in to the Google Admin console (admin.google.com). Sign in using your administrator account (does not end in @gmail.com). From the Admin console dashboard, select Device management. On the left, select Chrome management. Select App management. Select…
Install Printix Go
Printix Go » Install Printix Go
In order to install Printix Go a Sign in profile and Go configuration must be created and assigned. Also it must be a Printix Go supported printer. Open Printer properties and select the Printix Go tab. Select Sign in profile setup to open Sign in profile…
How to configure access control on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to configure access control on Lexmark printers
Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Security. Select Login Methods. In the Local accounts section select Change next to Default Control Panel Login Method. In the Default Login Methods dialog…
Client menu
Printix Client » Client menu
Menu on Windows Open Printix Client to see the menu: Printers… Add printer and install print driver. Not available if Allow users to add printers via Printix Client is unchecked. Administrators will always be able to select Printers… See…
Group properties
Printix Administrator » Groups » Group properties
Additional tabs: Print queues Users Computers Secure print Must print securely Check this if the group’s users must print securely. Print later by default Check this if the groups users will have print later as the preferred print…
Printix Go
Printix Administrator » Settings » Printix Go
On the Printix Go tab you can create, modify and delete Sign in profiles and Go configurations. To get here: Select Menu , Settings Select the Printix Go tab. Select Go configuration name (All locked) to open Go configuration page to see the Printers…
How to install Printix Go on multiple printers
Printix Go » How to install Printix Go on multiple printers
Select Menu , Settings Select the Printix Go tab. Select Go configuration name (Copy is unlocked) to open Go configuration page. Select Go configuration setup to open Go configuration menu. Select Assign to printers. The printers MUST have a sign…
How to enable print later
How to » How to enable print later
The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the Secure…
Google integration
Introduction » Features » Google integration
Sign in with Google Automatic registration of the user happens the first time the user Sign in with Google to Printix. Single sign-on (SSO) to Printix with users’ Google Workspace account. Supports multiple Google domains per Printix Home. If…
How to search for users
How to » How to search for users
Use Search to find users. Open the Users page. Select Search Enter part of the user’s name or email. Uppercase and lowercase letters are treated the same. Select user’s Name or select and Modify to open User properties. Select and Info to…
Go configuration
Printix Administrator » Settings » Printix Go » Go configuration
You can see the Printers that uses the Go configuration, and you can Modify Go configuration. Select Go configuration setup to open Go configuration menu: Select Modify to modify the Go configuration. Select Assign to printers to assign to and…
How to enable Active Directory authentication
How to » How to enable Active Directory authentication
Enable this to allow users to sign in with their network username and password. You just need a user account in Active Directory to configure this. On the Authentication page select the Active Directory tab. Check Enable Active Directory authentication. In the…
How to control access to printer functions
Printix Go » How to control access to printer functions
*Access rights profile is coming functionality. Last modified 2021/11/26. For a printer with Printix Go installed you can control access to the functions: Copy, Copy in color, Email, Scan, … This is done by means of: Go configuration Must be assigned to each…
Users
Printix Administrator » Users
Lists the Users Select user’s Name or select and Modify to open User properties. Select a user and select Modify at the bottom of the screen. Select Refresh to refresh the list. Select and Info to see information about the user: Name, Role,…
Software
Printix Administrator » Software
To get here: Select Menu , Software Windows Printix Client Automates the creation of print queues and installation of print drivers. The MSI arguments are relevant if you want to deploy Printix Client with Microsoft Endpoint Manager. Printix…
Getting started
Getting started
Visit printix.net and select Free trial. Enter Work email. Enter Full name. Optionally enter Phone number. Enter Company name. Select Country. Optionally change I am starting this trial as to Service provider if this is the case. Enter Subdomain. Because…
How to print from Chrome
Printix Chromebook » How to print from Chrome
*You must have the Printix extension installed and be signed in to the Chrome browser with your Google Workspace account (john.smith@acme.com). Open the item you want to print in the Google Chrome browser. Select Print on the menu (or select Ctrl + P). Select…
Active Directory
Printix Administrator » Authentication » Active Directory
On the Active Directory tab you can configure Active Directory authentication. You just need a user account in Active Directory to configure this. See also: How to enable Active Directory authentication How to deploy Printix Client Settings Default…
How to enable Okta authentication
How to » How to enable Okta authentication
Configure Okta Open a new browser window and sign in to Okta Console (okta.com), using your Okta administrator account credentials. In the Okta Console select Admin. In the Okta Admin console select Applications, and then Applications. Select App…
Microsoft integration
Introduction » Features » Microsoft integration
Sign in with Microsoft Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix with users’ Microsoft account. Supports multiple Azure AD directories per Printix…
Self-registration
Printix Administrator » Authentication » Self-registration
On the Self-registration tab you can add approved email domains. See also: How to enable self-registration How to remove sign in with email How to deploy Printix Client Settings Enable self-registration Check this to enable self-registration. Remember to…
Okta
Printix Administrator » Authentication » Okta
. On the Okta tab you can enable and configure Okta authentication. See also: How to enable Okta authentication Okta domain Redirect URI Copy the Redirect URI value to clipboard so you can paste it as you configure Okta. Domain Your Okta domain…
Migrate multiple sites to Printix Cloud
Getting started » Next steps » Migrate multiple sites to Printix Cloud
Migrating multiple sites, like branch offices and campuses. Step 1: Add site Step 2: Deploy Printix Client to computers Prerequisites: Printix is already deployed at the first site. Step 1: Add site Install Printix Client on a computer at the site you want…
How to deploy Printix Client with Microsoft Endpoint Manager
How to » How to deploy Printix Client with Microsoft Endpoint Manager
You can automatically deploy Printix Client with Microsoft Endpoint Manager. If you also Enable Azure authentication users are automatically registered the first time they sign in to Printix Client with their Microsoft work or school account. Can I use Microsoft Intune…
Printix Chromebook
Printix Chromebook
Print to Printix managed printers from Google Chrome. Features Requirements Install Printix Chromebook How to deploy Printix Chromebook How to print from Chrome Available print settings Select print method Troubleshooting Features Allows users…
How to set inactivity timeout on HP printers
Printix Go » Printix Go HP – How to » How to set inactivity timeout on HP printers
Open the printer’s web page and Sign in as Administrator. On the General tab select Display Settings in the menu. In Inactivity Timeout enter the number of seconds. The default is 60 seconds. Select Apply.
How to set inactivity timeout on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to set inactivity timeout on Lexmark printers
Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Device. Change Screen Timeout to the number of seconds you want the timeout to be. The default is 60 seconds. Select Save.
How to deploy Printix Client
How to » How to deploy Printix Client
Once you have added the first users, you should consider using the below methods to deploy Printix Client and get users to print with Printix. Let users download Printix Client and register themselves Deploy Printix Client with Microsoft Endpoint Manager Deploy…
How to change language
How to » How to change language
The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…
Teach Printix about networks
Getting started » Understanding networks » Teach Printix about networks
If you want to have all printers registered and the network structure in place, before you introduce users to Printing with Printix, then follow these steps: Make the recommended: Implementation setup. Install Printix Client on computers. Use your preferred…
How to release documents at printer
Printix Go » How to release documents at printer
Sign in to the printer. Before 60 seconds have elapsed select the Printix Print icon. Select the documents you wish to release, or select Select all (the checkbox in the top right corner). Select Print at the bottom of the screen. How…
Migrate print server to Printix Cloud
Getting started » Next steps » Migrate print server to Printix Cloud
Step 1: Install Printix Client on the print server Step 2: Deploy Printix Client to computers Step 3: Remove print server Requirements: You have access to an administrative account and can sign in to the print servers. Make the recommended: Implementation…
User properties
Printix Administrator » Users » User properties
On the Setup tab you can modify the role of the user. Select Role and thereby what functions the user can perform: Select Save at the bottom of the screen. An email is sent to the user. *You will be signed out of Printix Administrator if your own role is…
How to add print queues to a group
How to » How to add print queues to a group
Open the Group properties page. Only available if groups (Azure AD or Google) are enabled. Select the Print queues tab. Select Modify Select the print queues to be added to the group. For each print queue check the relevant options: Check Exclusive…
Features
Introduction » Features
Printix Cloud Print Management Service Make printing part of your cloud-first strategy. Say goodbye to print servers and hello to an automated print infrastructure. Printix supports Single Sign-On with Microsoft Azure AD and can be deployed with Microsoft Endpoint…
Printer properties
Printix Administrator » Printers » Printer properties
On the Setup tab you can modify the properties of the printer. Additional tabs: Print queues Printix Go Diagnostics History Modify printer name In Printer name select the Modify icon. In the Modify printer name dialog edit the Printer name or…
How to install card reader on HP printers
Printix Go » Printix Go HP – How to » How to install card reader on HP printers
Locate an available USB Type-A port on the back of the printer or on the side of the printer’s touchscreen control panel. Connect the card reader to the USB Type-A port. On the Printer properties page Card reader should show Vendor and Created for the…
How to open Printix Client
How to » How to open Printix Client
Windows Select the arrow next to the notification area on the task bar. Select the Printix Client icon. If it does not show, then Install Printix Client. Printix Client menu appears. If you are already signed in your name is shown next to Sign in.…
How to add groups to a print queue
How to » How to add groups to a print queue
Open the Print queue properties page. Select the Groups tab. Only available if groups (Azure AD or Google) are enabled. Select Add groups to add groups. Check Show all to show all groups, including those that have not been added to a print…
How to add users
How to » How to add users
Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Azure authentication User must have a Microsoft work or school account. Azure AD guest users, also known as Azure Active…
How to enable Azure authentication
How to » How to enable Azure authentication
Enable this to allow users to sign in with their Microsoft work or school account and get single sign-on (SSO) to Printix. You just need a user account in Azure AD to configure Azure AD integration. On the Authentication page select the Azure AD tab. Select…
Print issues
Troubleshooting » Print issues
Open Printix Troubleshooter PDF When I want to release a document it says: Document is unavailable When I release a document it says: Working on it The submitted document does not appear in Printix App Printix App says: Document release is not possible at the…
How to reset to factory settings on Lexmark printers
Printix Go » Printix Go Lexmark – How to » How to reset to factory settings on Lexmark printers
Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Device. Select Restore Factory Defaults. Select Restore all settings. Select Start. This will restart the printer, restore all printer settings, fax settings, network…
How to setup scan to email on Epson printers
Printix Go » Printix Go Epson – How to » How to setup scan to email on Epson printers
Once configured, you can Sign in to the printer, select Scan and then the Email function. Use the below steps to setup scan to email so users can scan and send emails to your company’s Microsoft 365 or Office 365 mailboxes. The steps are in accordance with…
How it works
Introduction » How it works
Your Printix Cloud Print Management Service is established by deploying Printix Client, our small piece of software, on your computers (Windows and Mac). Print driver management Any printer discovered in your network is presented to you in our web interface Printix…
Azure AD
Printix Administrator » Authentication » Azure AD
On the Azure AD tab you can enable and configure Azure authentication. You just need a user account in Azure AD to configure Azure AD integration. See also: How to enable Azure authentication How to accept Printix for all users How to enable Azure AD…
Start a trial on a computer
Getting started » Next steps » Start a trial on a computer
Step 1: Install Step 2: Start printing Requirements: You should be connected to the network you want to use Printix on, for example the network at the office. Your computer must have access to at least one printer on the network and with at least one print…
App protection policy
Printix App » App protection policy
*This is coming functionality and subject to change. Contact us if you have questions. Last modified 2021/06/24. This is relevant if you are using Mobile Application Management (MAM) to create an app protection policy to require a PIN when opening an app, such as…