15.2.1. When I want to release a document, it says: Document is unavailable

In Printix App you may experience the following:

• One or more selected documents are labelled: Document is unavailable.
• After a Select all of documents, an Unavailable documents dialog appears with the question: Deselect the unavailable documents?

The above behavior is expected and happens because Printix App dynamically checks if printing is possible based on the availability of the selected printer and selected documents. Printix App considers whether the selected documents are stored in the cloud or on a computer. If the document is stored on a computer that is not reachable from the selected printer, then the document is labelled: Document is unavailable. If Select all is used to select documents (including unavailable ones) the Unavailable documents dialog will appear and you can select OK to deselect the unavailable documents.

RESOLUTION: Deselect the unavailable documents.