Printix will only synchronize users/group membership for users when BOTH of the below two conditions are met:
- The user is registered in Printix.
- The group in question is used within Printix.
- On the Groups page you can filter on Groups:
- Only groups used with Printix
- Only groups not used with Printix
- All available groups
- Groups that are used with Printix:
- If a user is missing from a group that is otherwise used in Printix, it is probably because that user is not yet registered.
- There may be a delay before users appear as members.
- Groups are synchronized automatically at approximately 20 minute intervals. Only changes are synchronized.
Thanks for your feedback.