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Azure Virtual Desktop

Getting started » Azure Virtual Desktop

Printix printing is also possible if you use Azure Virtual Desktop. Requirements Printix Client must be installed on the Azure Virtual Desktop computer. You must enable printing via the cloud for the printers to be used by the Azure Virtual Desktop…

Windows requirements

Introduction » Requirements » Windows requirements

Any Internet connected Windows computer capable of running: Windows 10 Windows 8.1 (End of support 2023-01-10) Windows 8 (End of support 2023-01-10) Windows 7 (Microsoft has ended support) Windows Server 2019 Windows Server 2016 Windows Server 2012…

How to include Printix Client in a managed image

How to » How to include Printix Client in a managed image

To make Printix Client work with managed image, you need to modify Windows Registry before you create the managed image. Install Printix Client, so it becomes part of the new managed image. A managed image is typically used in connection with: Azure Virtual…

Install Printix Client for Windows

Printix Client » Install Printix Client » Install Printix Client for Windows

Download These instructions are for the EXE file. Administrators can download the Microsoft Installer (MSI) package. On your Windows computer: Open a web browser and enter the Printix Home of your work or school (acme) followed by /download Example:…

How to get Windows logs

How to » How to get Windows logs

In connection with advanced troubleshooting you may be advised to access and supply the below logs from Windows. Windows System logs Windows Application logs Windows PrintService logs Printix Client logs Create dump file of PrintixService.exe How to get the…

No printer port selected on Windows

Error messages » No printer port selected on Windows

On a Windows computer, when you open the Printer properties dialog, and select the Ports tab, the Printix printer does not have a selected Internet port. RESOLUTION: Enable Internet Printing Client on the computer. When Printix Client is installed it should…

How to print from home office

How to » How to print from home office

Printix offers these methods to print from home. Via VPN connection Via the cloud Home office network Print to home office printer Print to company printer Via VPN connection Provided the VPN connection allows the home office computer to reach the…

Connecting to service

Error messages » Connecting to service

Printix Client is trying to connect to the Printix Service on the computer. The message normally appears for a few seconds and is then replaced by the message: Fetching data. However, if the message shows for several minutes, it could be because: Blocked by…

Microsoft integration

Introduction » Features » Microsoft integration

Sign in with Microsoft Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix with users’ Microsoft account. Supports multiple Azure AD directories per Printix…

Enable third-party Pull printing

Printix Redirector » Enable third-party Pull printing

If you have a third-party Follow/Pull printing solution, you can still benefit from Printix. Users can continue using existing card readers to sign in and release documents from the enabled printers’ touchscreen control panel. Printix allows you to…

Computer properties

Printix Administrator » Computers » Computer properties

On the Setup tab you can view the properties of the computer. Additional tabs: Groups Print queues Tasks Diagnostics History Info Version The version number of the Printix Client running on the computer. Address The addresses of the…

How to add print queue to computers

How to » How to add print queue to computers

On the Print queue properties page select the Computers tab. Select Add print queue to computers. Select the computers to have the print queue added to these computers. Select Add. *Print queues are added once the computer is on a known…

Introduction

Introduction

We take management out of print management. This manual is intended for administrators. Popular topics How it works Getting started Next steps Understanding networks How to How to deploy Printix Client with Microsoft Endpoint Manager How to print from…

Computers

Printix Administrator » Computers

Lists the Computers Select computer’s Hostname or select and Modify to open Computer properties. Select the computer’s number of Tasks to see the list of tasks for the computer. Select a computer and select Modify at the bottom of the…

How to set up Power BI

How to » How to set up Power BI

You can use Microsoft Power BI Desktop with the Printix Power BI solution to get insights about your print usage, printers, print queues and much more. Install Power BI Desktop. Download the Printix Power BI Desktop file. Connect to your extracted Printix…

Zero trust networks

Getting started » Zero trust networks

To print a document, a computer with Printix Client must be online on the same network as the printer. This may not be possible if it is required that printers and computers are kept on separate networks. To resolve this you can run a computer, preferably a server,…

How to work with print driver configurations

How to » How to work with print driver configurations

Instead of using the print driver’s factory default settings you can add your own print driver configuration. When the printer is added on the user’s computer the configuration is added as well. That way, the user does not have to make these…

Start a trial on a computer

Getting started » Next steps » Start a trial on a computer

Step 1: Install Step 2: Start printing Requirements: You should be connected to the network you want to use Printix on, for example the network at the office. Your computer must have access to at least one printer on the network and with at least one print…

Printix Redirector

Printix Redirector

Printix Redirector is used to: Enable third-party Pull printing Printing to so called Follow/Pull print queues from PaperCut, SafeCom, Equitrac, PrinterLogic and similar third-party printing solutions. Enable USB printing Printing to locally attached USB…

The submitted document does not get printed

Troubleshooting » Print issues » The submitted document does not get printed

This can happen if there is a policy on the computer that: Prevents the Windows feature Internet Printing Client from being turned on. Prevents direct printing. Look in the Windows PrintService logs to see if there is a policy / registry setting that prevents…

Citrix and RDS

Getting started » Citrix and RDS

Printix printing is also possible if you use Citrix or Remote Desktop Services (RDS). Install Printix Client on the Citrix Servers and install Printix Client on at least one computer at each site/location. Add networks to reflect the sites/locations. For each…

Device setup in progress

Troubleshooting » Add printer issues » Device setup in progress

On Windows when you open Control Panel and Devices and Printers your newly added printer is shown as installed, but the status is stuck in: Device setup in progress. You may also experience that the printer is listed under Unspecified devices. Despite this the printer…

How to set default printer

How to » How to set default printer

With Printix you can set the default printer as follows: Set default printer by group membership Remotely set default printer on a selected computer See also: How a user can set default printer on Windows How a user can set default printer on Mac How to set…

Sign in is not automatic first time on Azure AD joined computer

Troubleshooting » Sign in issues » Sign in is not automatic first time on Azure AD joined computer

Sign in to Printix Client is automatic on Azure AD joined Windows 10 (version 1607 or later) computers. Works with Windows 10 editions: Pro, Enterprise and Education. Microsoft does not support Azure AD Join on the Windows 10 Home edition. However, if you have not…

Features

Introduction » Features

Printix Cloud Print Management Service Make printing part of your cloud-first strategy. Say goodbye to print servers and hello to an automated print infrastructure. Printix supports Single Sign-On with Microsoft Azure AD and can be deployed with Microsoft Endpoint…

How to change print driver

How to » How to change print driver

If you are not satisfied with the default choice of print driver you can change it. If you want to use a print driver that is not in the Printix driver store, then you can add the print driver yourself, by making a printer use it on the Windows or macOS edition in…

Build a new site with Printix Cloud

Getting started » Next steps » Build a new site with Printix Cloud

This describes a “green field” scenario, where you want to have Printix installed and configured before users move into the new office/site. Follow the steps below to build your print infrastructure. Step 1: Install Step 2: Set up print queues Step 3:…

Not signed in after sign in to Printix Client

Troubleshooting » Sign in issues » Not signed in after sign in to Printix Client

After Sign in to Printix Client and you closed the browser window (as instructed), the Printix Client menu still does not show you as signed in and a yellow dot is shown on the Printix Client icon indicating the Printix Client is in the state Connection failed. The…

How to get Printix Client logs

How to » How to get Printix Client logs

If advised to do so, you should ZIP the content of the Logs folder and submit to support. Log files are stored on the computer. PrintixClient- user . number .log PrintixService. number .log There will be a maximum of 2 × 6 log files with a size of 1 MB…

How to deploy Printix Client with Microsoft Endpoint Manager

How to » How to deploy Printix Client with Microsoft Endpoint Manager

You can automatically deploy Printix Client with Microsoft Endpoint Manager. If you also Enable Azure authentication users are automatically registered the first time they sign in to Printix Client with their Microsoft work or school account. Can I use Microsoft Intune…

Email invite has already been used or is expired

Error messages » Email invite has already been used or is expired

The link in the email can only be used once for activation and this must happen within 72 hours. You signed up and got Your Printix Home, but you did not download, install and sign in to Printix Client on a Windows or Mac computer, and now you have tried to resume…

How to uninstall Printix Client

How to » How to uninstall Printix Client

Windows Open Control Panel and select Programs and Features. Select Printix Client and select Uninstall. If Printix Client was installed with Windows Installer (MSI), then select the Printix Client without Printix logo (smallest size). You are asked to confirm…

Firewall blocks download of print driver

Troubleshooting » Add printer issues » Firewall blocks download of print driver

If Printix Client has issues adding a print queue on a Windows computer, it may be that a firewall has prevented the download of the print driver from the Printix driver store (https://drivers.printix.net/). The print driver is downloaded as ZIP file into the folder:…

How to add printers

How to » How to add printers

Add printers in Printix Administrator If you add the printer by IP address, make sure to give it a static IP address. If the added printer does not appear after a few seconds, then look for it on the Unregistered printers page. Open the Printers …

How to stop and start Printix Service

How to » How to stop and start Printix Service

On Windows On Mac How to stop and start Printix Service on Windows Select Windows logo key + R to open Run. Type: services.msc, and select OK. Right-click Printix Service. Depending on what you want to do, select Stop or Start. *On Windows Printix…

How to publish to Power BI on the web

How to » How to publish to Power BI on the web

If your organization is using Power BI service, you can Publish reports to the Power BI service and set up Scheduled refresh. Open Power BI Desktop. On the File menu select Publish, and then select Publish to Power BI. Select Save. In the Publish to Power BI…

Network ports

Introduction » Network ports

Secure communication All Printix communication inside and outside the network is secured with encryption and the use of HTTPS (SSL/TLS). Documents are stored encrypted until they expire and get deleted. Documents do not need to leave your network. HTTPS on TCP…

How to see the version of Printix Client

How to » How to see the version of Printix Client

On the computer Windows Select and hold the Ctrl key and open the client menu. Help is toggled to Diagnostics. Select Diagnostics. Version is that of the currently installed Printix Client. If you open the Control Panel, Features and Programs and select…

How to start the Print Spooler

How to » How to start the Print Spooler

Windows If you do not see any printers on your computer, it could be because the Print Spooler has been crashed, possibly by a print driver. Follow these steps to start the Print Spooler again. Select Windows logo key + R to open Run. Type: services.msc, and…

Requirements

Introduction » Requirements

The requirements are grouped as follows: Web browser requirements Printer requirements Printix Go supported printers and MFPs Windows requirements Mac requirements Chrome requirements

Chrome requirements

Introduction » Requirements » Chrome requirements

Printix Chromebook can run on these Internet connected devices: Chromebook running: Google Chrome version 63 or later. Computer (Windows, macOS or Linux) with Chrome browser.

Install Printix Client

Printix Client » Install Printix Client

Printix Client can automate the creation of print queues and installation of print drivers. Install Printix Client for Windows Install Printix Client for Mac

How to remove print drivers

How to » How to remove print drivers

If Printix Client has issues adding a print queue on a Windows computer, it may be that there is an issue with a previously installed version of the print driver. If advised, perform the below steps, and then try to add the print queue again. Delete the Printix driver…

Konica Minolta universal print driver

Print drivers » Universal print drivers » Konica Minolta universal print driver

The Konica Minolta universal print driver is available for: PCL Print driver name: KONICA MINOLTA Universal PCL PostScript Print driver name: KONICA MINOLTA Universal PS !If possible, ALWAYS select the print driver name that include a version number. This is to…

Card readers and cards

Printix Go » Card readers and cards

Card readers are typically connected to the printer via USB. Selected printers (HP) may have a hardware integration pocket that allows a card reader to be mounted inside the printer and be connected typically via a mini-USB connector. Readers can be keyboard (KBD)…

Data light on the printer flashes, but nothing is printed

Troubleshooting » Print issues » Data light on the printer flashes, but nothing is printed

This can happen if you are trying to release a print anywhere document to a printer that has been registered as supporting PDF, but in reality it does not support PDF printing. This has been reported for some Konica Minolta printers, such as KONICA MINOLTA C652…

Software

Printix Administrator » Software

To get here: Select Menu , Software Windows Printix Client Automates the creation of print queues and installation of print drivers. The MSI arguments are relevant if you want to deploy Printix Client with Microsoft Endpoint Manager. Printix…

Loops back to Sign in page

Troubleshooting » Sign in issues » Loops back to Sign in page

Printix Client does not know its Printix Home Is a web proxy and/or SSL inspection used? I do not recognize the used web proxy Is FIPS (Federal Information Processing Standards) enabled on the computer? Printix Client does not know its Printix Home When this is…

Enable USB printing

Printix Redirector » Enable USB printing

Use Printix Redirector to enable printing to a locally attached USB printer. Install Printix Client and Printix Redirector on the (desktop) computer that has the locally attached USB printer. Ensure a v3 print driver is used. In Printix Administrator open…

Printer requirements

Introduction » Requirements » Printer requirements

The product is designed to work with any printer that meet these requirements: Network connected with a static IP address. SNMP is enabled on the printer. Both SNMPv1 and SNMPv3 is supported. Printers that does not support SNMP can be added manually. Printer…

How to remove printers

How to » How to remove printers

If you no longer use a printer, you can delete it from your list of printers. Windows Open Control Panel and select Devices and Printers. Select the printer and select Remove device. Mac Select Apple menu , System Preferences…, then select Printers &…

How to add a print driver

How to » How to add a print driver

Install a TCP/IP print queue that uses the print driver you want to add to Printix. After adding the print queue Printix Client will automatically upload the new print driver to your Printix driver store, as soon as the Printix Service is restarted either manually or…

Printix Client as kiosk

Printix Client » Printix Client as kiosk

Making Printix Client run as kiosk on a computer is relevant if multiple users need to operate and print from the computer without being signed in with a personal account. Features Sign in is not required. Print only. No Print later. No Secure print. Printix…

Xerox global print driver

Print drivers » Universal print drivers » Xerox global print driver

The Xerox global print driver (X-GPD) is available for: PCL 5 Print driver name: Xerox Global Print Driver PCL 5 PCL 6 Print driver name: Xerox Global Print Driver PCL 6 PostScript Print driver name: Xerox Global Print Driver PS !If possible, ALWAYS select the…

Components

Introduction » Components

Printix Cloud Print Management Service is made up of these components: Printix Cloud Handles authorization, configuration data and most of the business logic. Communicates securely with the other components via HTTPS. Printix Administrator Centrally…

Printix Client

Printix Client

Printix Client automates the creation of print queues and installation of print drivers. Printix Client runs on Windows and Mac computers. There is no manual effort involved in maintaining Printix Client, as it will silently update itself to the latest approved…

Client menu

Printix Client » Client menu

Menu on Windows Open Printix Client to see the menu: Printers… Add printer and install print driver. Not available if Allow users to add printers via Printix Client is unchecked. Administrators will always be able to select Printers… See…

Toshiba universal print driver

Print drivers » Universal print drivers » Toshiba universal print driver

The Toshiba universal print driver is available for: PCL Print driver name: Toshiba Universal Printer 2 PostScript Print driver name: Toshiba Universal PS3 !If possible, ALWAYS select the print driver name that include a version number. This is to mitigate that…

Found no printers compatible with your computer

Error messages » Found no printers compatible with your computer

No printers are listed in Printix Client. RESOLUTION user: If a yellow dot is shown on the Printix Client icon it could be that your computer is on an unknown network, probably because your are at home or travelling. Try again when your are at work. Otherwise…

Document is empty

Troubleshooting » Print issues » Document is empty

Some print drivers can make print jobs that contain 0 bytes. If you look in the Windows PrintService event logs, you will also see a message that says that the print job contains 0 bytes. On the computer in question: Remove print queue that uses the print…

Kyocera classic universal print driver

Print drivers » Universal print drivers » Kyocera classic universal print driver

The Kyocera classic universal print driver is available for: PCL 5 Print driver name: Kyocera classic universaldriver PCL 6 Print driver name: Kyocera classic universaldriver PCL6 KPDL (Kyocera’s version of PostScript) Print driver name: Kyocera classic…

Drivers

Printix Administrator » Print queues » Print queue properties » Drivers

On the Drivers tab you can see the list of print drivers. Check Show all to show drivers for all Windows and macOS editions. Select System, Print driver, or select and Change print driver Select and Lock selection of print driver or Automatic selection…

How to add secure print to Universal Print

How to » How to add secure print to Universal Print

Publish and share the Printix Anywhere print queue so you can print securely with Universal Print and Printix. In Printix Administrator on the Authentication page select the Azure AD tab. If Integrate with Universal Print shows Accept again, then integration is…

Print drivers

Print drivers

Printix maintains a global driver store with Windows and macOS print drivers. When users start to use Printix Client, it will automatically upload print drivers and put them in your Printix driver store. If there is no dedicated print driver for a particular printer,…

How to troubleshoot scan to email

Printix Go » How to troubleshoot scan to email

Use Telnet from the command line to troubleshoot scan to email. Install Telnet Client These instructions applies to Windows 10. Open Control Panel and select Programs and Features. Select Turns Windows Features on or off. Scroll down the list and check Telnet…

How to see uploaded print drivers

How to » How to see uploaded print drivers

On the Printer queue properties page select the Drivers tab. Identify the System. Example: Windows 10 ×64. Select and Change print driver Check Show only uploaded print drivers to list print drivers that has been uploaded and added to your Printix…

Printix Client icon does not appear

Troubleshooting » Sign in issues » Printix Client icon does not appear

The Printix Client icon does not appear. The PrintixClient- user . number .log file includes the following message: System.NotSupportedException: The requested security protocol is not supported. at…

Managed print queues

Printix Client » Managed print queues

Print queues managed by Printix (and thereby printing through Printix) has the following characteristics: Windows Printer name can not be changed and will typically include the three-letter printer ID. Port is an Internet Port and can not be changed and the…

Printix Chromebook

Printix Chromebook

Print to Printix managed printers from Google Chrome. Features Requirements Install Printix Chromebook How to deploy Printix Chromebook How to print from Chrome Available print settings Select print method Troubleshooting Features Allows users…

How to configure anywhere print queue to use universal print driver

How to » How to configure anywhere print queue to use universal print driver

If you have a homogeneous printer fleet, you can choose to change the print driver for the Printix Anywhere print queue to a universal print driver that supports your registered printers. By default the Printix Anywhere print queue sends data to the printer as PDF…

HP DesignJet universal print driver

Print drivers » Universal print drivers » HP DesignJet universal print driver

The HP DesignJet Universal Print Driver is available for: HPGL Print driver name: HP DesignJet Universal Print Driver HPGL !If possible, ALWAYS select the print driver name that include a version number. This is to mitigate that Windows can not differentiate…

How to sign in

How to » How to sign in

Sign in with Microsoft If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account. Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix…

How to open Printix Client

How to » How to open Printix Client

Windows Select the arrow next to the notification area on the task bar. Select the Printix Client icon. If it does not show, then Install Printix Client. Printix Client menu appears. If you are already signed in your name is shown next to Sign in.…

Computer failed to install print driver: -2,147,467,259

Troubleshooting » Add printer issues » Computer failed to install print driver: -2,147,467,259

For Printix Client to be able to add a printer to a computer the print driver MUST be signed by Microsoft, or the print driver MUST be installed on the computer in advance. If you manually install an unsigned print driver, it will present the Windows Security…

How to add multiple Azure AD directories

How to » How to add multiple Azure AD directories

This is useful for separate companies, sharing office space and printers, as they can use the one and same Printix Home and only need to setup and manage printers and print queues once. Furthermore, Azure AD users’ Department is recorded and can be used to post…

Error messages

Error messages

An error occurred Connecting to service Email already exists Email domain is not allowed Email invite has already been used or is expired Fetching data Found no printers compatible with your computer ID provider not found ID provider does not…

Sign in page is blank or says: JavaScript support is required by this page

Troubleshooting » Sign in issues » Sign in page is blank or says: JavaScript support is required by this page

The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST…

How to test if a printer can be reached

How to » How to test if a printer can be reached

Use one of the below methods to verify if a printer can be reached by a computer (responds to the ping request). Make sure the printer is powered on and connected to the network. Ping printer from Computer properties page Open the Computer properties page. Select…

Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’

Troubleshooting » Sign in issues » Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’

The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST…

How to add a new print driver configuration on Mac

How to » How to add a new print driver configuration on Mac

Instead of using the print driver’s factory default settings you can add your own print driver configuration. When the printer is added on the user’s computer the configuration is added as well. That way, the user does not have to make these configuration…

How to deploy Printix Chromebook

Printix Chromebook » How to deploy Printix Chromebook

Sign in to the Google Admin console (admin.google.com). Sign in using your administrator account (does not end in @gmail.com). From the Admin console dashboard, select Device management. On the left, select Chrome management. Select App management. Select…

Lexmark universal print driver

Print drivers » Universal print drivers » Lexmark universal print driver

The Lexmark universal print driver v2 supports more than 60 printer models and is available for: PCL 5 Print driver name: Lexmark Universal v2 PCL XL Print driver name: Lexmark Universal v2 XL PostScript Level 3 Print driver name: Lexmark Universal v2 PS3 !If…

Network properties

Printix Administrator » Networks » Network properties

To get here: Open the Networks page. Select a network. On the Setup tab you can you can give the network a more descriptive name, control if print queues should be converted, and delete gateways. Additional tabs: Computers Printers…

Universal Print by Microsoft

Getting started » Universal Print by Microsoft

Printix integrates with Universal Print by Microsoft and runs on Microsoft Azure. Requirements Features How to integrate with Universal Print How to revoke the integration with Universal Print Requirements Microsoft Azure AD. An active Universal…

Organization with multiple sites want to eliminate print servers

Getting started » Implementation guide » Organization with multiple sites want to eliminate print servers

Printix Cloud Print Management Service is a cloud-based multi-tenant subscription service, which runs with Printix Client installed on users’ computers (Windows and Mac) and with a copy of the print infrastructure. No on-premise servers and databases are…

Ricoh universal print driver

Print drivers » Universal print drivers » Ricoh universal print driver

The Ricoh universal print driver is available for: PCL6 Print driver name: RICOH PCL6 UniversalDriver or PCL6 Driver for Universal Print. PostScript Print driver name: RICOH PS UniversalDriver or PS Driver for Universal Print. !If possible, ALWAYS select the…

Security and data protection

Introduction » Security and data protection

In order to allow you to manage your printers and offer our Printix Cloud Print Management Service, we register necessary information. This is typically the information you can see either directly or in a processed format in Printix Administrator. *Printix meets the…

Canon generic print driver

Print drivers » Universal print drivers » Canon generic print driver

The Canon generic print driver is available for: PCL6 Print driver name: Canon Generic PCL6 Driver PostScript Print driver name: Canon Generic PS3 Driver UFR II Print driver name: Canon Generic UFR II Driver !If possible, ALWAYS select the print driver name that…

Azure AD

Printix Administrator » Authentication » Azure AD

On the Azure AD tab you can enable and configure Azure authentication. You just need a user account in Azure AD to configure Azure AD integration. See also: How to enable Azure authentication How to accept Printix for all users How to enable Azure AD…

Getting started

Getting started

Follow these steps and within 5 minutes or so you will have completed the setup. Sign up You should be connected to the network you want to use Printix on, for example the network at the office. You need to install the Printix Client software on a Windows…

How to deploy Printix Client

How to » How to deploy Printix Client

Once you have added the first users, you should consider using the below methods to deploy Printix Client and get users to print with Printix. Let users download Printix Client and register themselves Deploy Printix Client with Microsoft Endpoint Manager Deploy…

HP universal print driver

Print drivers » Universal print drivers » HP universal print driver

The HP Universal Print Driver (UPD) is available for: PCL5 Print driver name: HP Universal Printing PCL5 PCL6 Print driver name: HP Universal Printing PCL6 PostScript Print driver name: HP Universal Printing PS !If possible, ALWAYS select the print driver name…

How to distribute print queue configuration

How to » How to distribute print queue configuration

If you have a lot of printers of the same model and need to make the same configuration change on all of them, you can save time with Distribute print queue configuration. The destination print queues will be set up with same print drivers and print driver…

How to enable Azure authentication

How to » How to enable Azure authentication

Enable this to allow users to sign in with their Microsoft work or school account and get single sign-on (SSO) to Printix. You just need a user account in Azure AD to configure Azure AD integration. On the Authentication page select the Azure AD tab. Select…

How it works

Introduction » How it works

Your Printix Cloud Print Management Service is established by deploying Printix Client, our small piece of software, on your computers (Windows and Mac). Print driver management Any printer discovered in your network is presented to you in our web interface Printix…

How to test conversion of print queues on a single computer

How to » How to test conversion of print queues on a single computer

Before you enable this on a larger scale, you can test conversion of print queues on a single computer. At conversion the port settings are modified to use an Internet Port and allow print via Printix. Network printers are converted if they are setup with a Standard…

Enable BYOD

Getting started » Enable BYOD

How to enable BYOD (Bring Your Own Device), so users can print from their own laptop. If you use Azure AD you can add a New guest user in Azure AD. Guests can also be added by email Invitation. If your guests are subcontractors from the same company, you may want…

Why are there additional print queues?

FAQ » Why are there additional print queues?

You have set up print queues, and made them Active, so users can add these via the Printix Client. You have then deployed Printix Client on more computers, and suddenly new print queues starts to be listed in Printix Administrator. When you for example look at the ASD…

Google integration

Introduction » Features » Google integration

Sign in with Google Automatic registration of the user happens the first time the user Sign in with Google to Printix. Single sign-on (SSO) to Printix with users’ Google Workspace account. Supports multiple Google domains per Printix Home. If…

No connection to Active Directory server

Error messages » No connection to Active Directory server

You can not sign in with your network username and password. RESOLUTION user: Contact your administrator. RESOLUTION administrator: Check Active Directory authentication settings. A computer with Printix Client must be online on Network1, otherwise the…