3.8. History page

To get here:

1. Select Menu , History

List History

1. Select Search.

For security and confidentiality reasons documents are not referenced by their name.

Advanced search:

1. Check resources:
   • System
     Changes to the setup, like authentication, customization and changes of user’s role.
   • Printers
     Events involving printers.
   • Computers
     Events involving computers with Printix Client.
   • Users
     Events involving users and administrators.
   • Documents
     Events involving documents.
2. Select Date
3. Choose From date and time.
4. Choose To date and time.
5. Select Apply.
6. Select Search.

You can also open History from the Properties page of a selected:

• Printer
  See what printed on the printer and what changes were made to the printer.
• User
  See what the user did and what changes were made to the user.
• Computer
  See what printed and what changes were made to Printix Client on the computer.

Remote Printix support

The below commands can be issued remotely by Printix support for a selected computer:

• UPLOAD_LOGS_DIRECT
  Request the Printix Client on the computer to upload log files.
• TEST_FOR_NEW_SW
  Request the Printix Client on the computer to check for new software.
• REINITIALIZE_CONFIGURATION
  Request the Printix Client on the computer to get its configuration.
• DISCOVER_ENVIRONMENT
  Request the Printix Client on the computer to discover printers.
• GET_DEVICE_STATUS_V2
  Request the Printix Client on the computer to get status of printers.
• GET_PRINTER_PARAMETERS
  Request the Printix Client on the computer to get printer parameters.