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What happens when I install Printix Client?

FAQ » What happens when I install Printix Client?

The first Printix Client you install will prepare your setup and attempt to discover your printers and securely transfer necessary information to Printix Cloud and thereby save you time. It installs the Printix Anywhere printer, converts print queues and enhances their…

Install Printix Client

Install Printix Client

Printix Client can automate the creation of print queues and installation of print drivers. Install Printix Client for Windows Install Printix Client for Mac

Install Printix Client for Windows

Install Printix Client » Install Printix Client for Windows

Download These instructions are for the EXE file. Administrators can download the Microsoft Installer (MSI) package. On your Windows computer: Open a web browser and enter the Printix Home of your work or school (acme) followed by /download Example:…

Install Printix Client for Mac

Install Printix Client » Install Printix Client for Mac

Download On your Mac computer: Open a web browser and enter the Printix Home of your work or school (acme) followed by /download Example: acme.printix.net/download Select Download Printix Client. !Do NOT rename the file, as it will prevent it from working with…

Install Printix for Chromebook

Printix for Chromebook » Install Printix for Chromebook

Open the Chrome Web Store and search for Printix Select Add to Chrome. Select Add extension. Printix has now been added. To see a list of extensions, Open Chrome and type chrome://extensions and press Enter. See also: How to deploy Printix for Chromebook How…

Printix Client

Printix Client

Printix Client automates the creation of print queues and installation of print drivers. Printix Client runs on Windows and Mac computers. There is no manual effort involved in maintaining Printix Client, as it will silently update itself to the latest approved…

Client menu

Printix Client » Client menu

Menu on Windows Open Printix Client to see the menu: Printers… Add printer and install print driver. See what’s printing Shows a list of the documents the Printix Client is printing. Release and print documents… Open Printix App in a web…

How to deploy Printix Client

How to » How to deploy Printix Client

Once you have added the first users, you should consider using the below methods to deploy Printix Client and get users to print with Printix. Let users download Printix Client and register themselves Deploy Printix Client with Intune Deploy Printix Client for Mac…

How to open Printix Client

How to » How to open Printix Client

Windows Select the arrow next to the notification area on the task bar. Select the Printix Client icon. If it does not show, then Install Printix Client. Printix Client menu appears. If you are already signed in your name is shown next to Sign in. Otherwise…

How to uninstall Printix Client

How to » How to uninstall Printix Client

Windows Open Control Panel and select Programs and Features. Select Printix Client and select Uninstall. If Printix Client was installed with Windows Installer (MSI), then select the Printix Client without Printix logo (smallest size). You are asked to confirm…

How to deploy Printix Client with Intune

How to » How to deploy Printix Client with Intune

You can automatically deploy Printix Client with Microsoft Intune. If you also Enable Azure authentication users are automatically registered the first time they sign in to Printix Client with their Microsoft work or school account. Can I use Microsoft Intune for…

How to get Printix Client logs

How to » How to get Printix Client logs

If advised to do so, you should ZIP the content of the Logs folder and submit to support. Log files are stored on the computer. PrintixClient- user . number .log PrintixService. number .log There will be a maximum of 2 × 6 log files with a size of 1 MB…

What happens if users uninstall Printix Client?

FAQ » What happens if users uninstall Printix Client?

If users uninstall Printix Client their Printix printers gets converted to normal network printers. The name is stripped of the three-letter ID. Printix: Reception ASD After: Reception If the stripped name is not unique the text “Copy” may get appended…

No Printix Client acts as proxy on this network

Error messages » No Printix Client acts as proxy on this network

There is no Printix Client on this network to facilitate the communication from Printix Cloud to your network. RESOLUTION: Start Printix Client on your computer. Install Printix Client on at least one computer that is powered on at all times. If your company has…

How to deploy Printix Client for Mac with Intune

How to » How to deploy Printix Client for Mac with Intune

You can automatically deploy Printix Client for Mac with Microsoft Intune on Azure. Download the Printix Client for macOS Open the Software page. Select Download Printix Client (INTUNEMAC). *Please contact us to get Printix Client for Mac version 1.3.616 or…

How to include Printix Client in a VMware Horizon image

How to » How to include Printix Client in a VMware Horizon image

To make Printix Client work with VMware Horizon VDI (Virtual Desktop Infrastructure), you need to modify Windows Registry before you create the VMware Horizon image. Install Printix Client, so it becomes part of the new VMware Horizon image. Produce an image…

When I release a document it says: Working on it

Troubleshooting » Print issues » When I release a document it says: Working on it

If you are releasing a print anywhere document to a printer you have not used before it may require your computer to first add the printer. This may take 1-5 minutes depending on the print driver. During this time the Printix App will show the state Working on it,…

Unable to perform action while Printix Client is on an unknown network

Error messages » Unable to perform action while Printix Client is on an unknown network

You have selected Discover printers on the Computer properties page, but the computer is unable to perform this, as it is currently on an Unknown network. RESOLUTION: Discover printers from the Printers page.

I started a trial at home, but why does it not work at my company?

FAQ » I started a trial at home, but why does it not work at my company?

If you started the Printix trial at home, your computer (laptop) was put on Network1 (the first network). When you bring your laptop to work it will appear as on an Unknown network. When the computer is on an Unknown network a yellow dot is shown on the Printix Client…

When I want to release a document it says: Document is unavailable

Troubleshooting » Print issues » When I want to release a document it says: Document is unavailable

In Printix App you may experience the following: One or more selected documents are labelled: Document is unavailable. After a Select all of documents, an Unavailable documents dialog appears with the question: Deselect the unavailable documents? The above…

Migrate multiple sites to Printix Cloud

Getting started » Next steps » Migrate multiple sites to Printix Cloud

Migrating multiple sites, like branch offices and campuses. Step 1: Add site Step 2: Deploy Printix Client to computers Prerequisites: Printix is already deployed at the first site. Step 1: Add site Install Printix Client on a computer at the site you want…

Teach Printix about networks

Getting started » Understanding networks » Teach Printix about networks

If you want to have all printers registered and the network structure in place, before you introduce users to Printing with Printix, then follow these steps: Make the recommended: Implementation setup. Install Printix Client on computers. Use your preferred…

Organization with multiple sites want to eliminate print servers

Getting started » Implementation guide » Organization with multiple sites want to eliminate print servers

Printix Cloud Print Management Service is a cloud-based multi-tenant subscription service, which runs with Printix Client installed on users’ computers (Windows and Mac) and with a copy of the print infrastructure. No on-premise servers and databases are…

History page

Printix Administrator » History page

To get here: Select Menu , History List History Select Search. For security and confidentiality reasons documents are not referenced by their name. Advanced search: Check resources: System Changes to the setup, like authentication, customization and…

FAQ

FAQ

Frequently asked questions is also in: Printix Product Support Why subscribe to Printix? What is the Printix Anywhere printer? How secure is Printix printing? What if the Internet connection is lost? Why are printers named ASD, BNM, … ? Why are there…

How to work with print driver configurations

How to » How to work with print driver configurations

Instead of using the print driver’s factory default settings you can add your own print driver configuration. When the printer is added on the user’s computer the configuration is added as well. That way, the user does not have to make these…

Network ports

Introduction » Network ports

Network ports and protocols Secure communication All Printix communication inside and outside the network is secured with encryption and the use of HTTPS (SSL/TLS). Documents are stored encrypted until they expire and get deleted. Documents do not need to leave your…

How it works

Introduction » How it works

Your Printix Cloud Print Management Service is established by deploying Printix Client, our small piece of software, on your computers (Windows and Mac). Print driver management Any printer discovered in your network is presented to you in our web interface Printix…

Start a trial on a computer

Getting started » Next steps » Start a trial on a computer

Step 1: Install Step 2: Start printing Requirements: You should be connected to the network you want to use Printix on, for example the network at the office. Your computer must have access to at least one printer on the network and with at least one print…

Migrate print server to Printix Cloud

Getting started » Next steps » Migrate print server to Printix Cloud

Step 1: Install Printix Client on the print server Step 2: Deploy Printix Client to computers Step 3: Remove print server Requirements: You have access to an administrative account and can sign in to the print servers. Make the recommended: Implementation…

Software page

Printix Administrator » Software page

To get here: Select Menu , Software Windows Download Printix Client Automates the creation of print queues and installation of print drivers. The MSI arguments are relevant if you want to deploy Printix Client with Intune. Download Printix…

Email invite has already been used or is expired

Error messages » Email invite has already been used or is expired

The link in the email can only be used once for activation and this must happen within 72 hours. You signed up and got Your Printix Home, but you did not download, install and sign in to Printix Client on a Windows or Mac computer, and now you have tried to resume…

Getting started

Getting started

Follow these steps and within 5 minutes or so you will have completed the setup. Sign up You should be connected to the network you want to use Printix on, for example the network at the office. You need to install the Printix Client software on a Windows…

Enable BYOD

Getting started » Enable BYOD

How to enable BYOD (Bring Your Own Device), so users can print from their own laptop. If you use Azure AD you can add a New guest user in Azure AD. Guests can also be added by email Invitation. If your guests are subcontractors from the same company, you may want…

Active Directory

Printix Administrator » Authentication page » Active Directory

On the Active Directory tab you can configure Active Directory authentication. You just need a user account in Active Directory to configure this. See also: How to enable Active Directory authentication How to deploy Printix Client Settings Default…

Connecting to service

Error messages » Connecting to service

Printix Client is trying to connect to the Printix Service on the computer. The message normally appears for a few seconds and is then replaced by the message: Fetching data. However, if the message shows for several minutes, it could be because: Blocked by…

Loops back to Sign in page

Troubleshooting » Sign in issues » Loops back to Sign in page

Printix Client does not know its Printix Home Is a web proxy and/or SSL inspection used? I do not recognize the used web proxy Is FIPS (Federal Information Processing Standards) enabled on the computer? Printix Client does not know its Printix Home When this is…

How to add printers

How to » How to add printers

Add printers in Printix Administrator If you add the printer by IP address, make sure to give it a static IP address. If the added printer does not appear after a few seconds, then look for it on the Unregistered printers page. Open the Printers …

How to enable Active Directory authentication

How to » How to enable Active Directory authentication

Enable this to allow users to sign in with their network username and password. You just need a user account in Active Directory to configure this. On the Authentication page select the Active Directory tab. Check Enable Active Directory authentication. In the…

Sign in takes me to a blank page

Troubleshooting » Sign in issues » Sign in takes me to a blank page

In Printix Client for Windows, when you select Sign in with Microsoft, you could at some point in the sign in flow end up with a blank page without being signed in. In this case the PrintixService.log file will contain the texts: Invalid URI: The hostname could not…

Build a new site with Printix Cloud

Getting started » Next steps » Build a new site with Printix Cloud

This describes a “green field” scenario, where you want to have Printix installed and configured before users move into the new office/site. Follow the steps below to build your print infrastructure. Step 1: Install Step 2: Setup print queues Step 3:…

Network properties

Printix Administrator » Networks page » Network properties

To get here: Open the Networks page. Select a network. On the Setup tab you can you can give the network a more descriptive name, control if print queues should be converted, and delete gateways. Additional tabs: Computers Settings Network…

Microsoft integration

Introduction » Features » Microsoft integration

Sign in with Microsoft Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix with users’ Microsoft account. Supports Azure AD conditional access. Supports Azure AD guest…

Printing with Printix

Getting started » Printing with Printix

Having installed Printix Client you can print to the Printix printers. On your computer open the item you want to print. Select Print on the File menu. Identify a Printix printer, select it, and select Print. I do not see my printer – How do I add the…

Enable third party Pull Printing

Printix Redirector » Enable third party Pull Printing

If you have a third party Pull Printing solution, you can still benefit from Printix. Users can continue using existing card readers to sign in and release documents from the enabled printers’ touchscreen control panel. Printix allows you to automatically…

How to add a print driver

How to » How to add a print driver

Install a TCP/IP print queue that uses the print driver you want to add to Printix. After adding the print queue Printix Client will automatically upload the new print driver to your Printix driver store, as soon as the Printix Service is restarted either manually or…

Citrix and RDS

Getting started » Citrix and RDS

Printix printing is also possible if you use Citrix or Remote Desktop Services (RDS). Install Printix Client on the Citrix Servers and install Printix Client on at least one computer at each site/location. Add networks to reflect the sites/locations. For each…

How to change print driver

How to » How to change print driver

If you are not satisfied with the default choice of print driver you can change it. If you want to use a print driver that is not in the Printix driver store, then you can add the print driver yourself, by making a printer use it on the Windows or macOS edition in…

Mobile print

Printix Administrator » Settings page » Mobile print

On the Mobile print tab you can enable mobile print to allow printing from phones and tablets, Android and iOS/iPadOS. To get here: Select Menu , Settings Select the Mobile print tab. See also: Requirements How to enable mobile print How to enable…

Google integration

Introduction » Features » Google integration

Sign in with Google Automatic registration of the user happens the first time the user Sign in with Google to Printix. Single sign-on (SSO) to Printix with users’ G Suite account. If you Delete a user in G Suite, the user is also deleted in…

How to remove print drivers

How to » How to remove print drivers

If Printix Client has issues adding a print queue on a Windows computer, it may be that there is an issue with a previously installed version of the print driver. If advised, perform the below steps, and then try to add the print queue again. Delete the Printix driver…

Printix Redirector

Printix Redirector

Printix Redirector is used to: Enable third party Pull Printing Printing to so called Follow/Pull print queues from PaperCut, SafeCom, Equitrac, PrinterLogic and similar third party Pull Printing solutions. Enable USB printing Printing to locally attached USB…

How to register printer with NFC tag

How to » How to register printer with NFC tag

Open the native Printix App on your Android phone. You MUST have the role as System manager. Android Most Android phones support NFC. iOS Apple iPhones with iOS 13 should be able to register NFC tags with coming version of Printix App for…

Windows Virtual Desktop

Getting started » Windows Virtual Desktop

Printix printing is also possible if you use Windows Virtual Desktop (WVD). Requirements Printix Client must be installed on the Windows Virtual Desktop computer. You must enable printing via the cloud for the printers to be used by the Windows Virtual Desktop…

Introduction

Introduction

We take management out of print management. This manual is intended for administrators. Popular topics How it works Getting started Next steps Understanding networks How to deploy Printix Client with Intune Sign in issues Product Support Select cover to…

How to activate a printer queue

How to » How to activate a printer queue

Open the Print queue properties page. Check Active. Select Save. It is recommended to mount the printer ID sign at the printer, so it is easy for users to identify the printer. Unchecking Active will not remove the print queue from computers, where it is…

How to enable Azure authentication

How to » How to enable Azure authentication

Enable this to allow users to sign in with their Microsoft work or school account and get federated single sign-on (SSO) to Printix. You just need a user account in Azure AD to configure Azure AD integration. On the Authentication page select the Azure AD…

History

Printix Administrator » Computers page » Computer properties » History

On the History tab you can see what printed and what changes were made to Printix Client on the computer. Select Search. Advanced search: Select the number of items to Show. Select Date. Choose From date and time. Choose To date and time. Select…

Enable USB printing

Printix Redirector » Enable USB printing

Use Printix Redirector to enable printing to a locally attached USB printer. Install Printix Client and Printix Redirector on the (desktop) computer that has the locally attached USB printer. Ensure a v3 print driver is used. In Printix Administrator open…

The submitted document does not get printed

Troubleshooting » Print issues » The submitted document does not get printed

This can happen if there is a policy on the computer that: Prevents the Windows feature Internet Printing Client from being turned on. Prevents direct printing. Look in the Windows PrintService logs to see if there is a policy / registry setting that prevents…

Networks and printing resilience

Getting started » Understanding networks » Networks and printing resilience

To print a document, a computer with Printix Client must be online on the same network as the printer. This is normally not an issue during working hours, as there will be users’ computers that will be online. To get additional resilience consider the…

Printix for Chromebook

Printix for Chromebook

Print to Printix managed printers from Google Chrome. Features Requirements Install Printix for Chromebook How to deploy Printix for Chromebook How to print from Chrome Available print settings Select print…

Email already exists

Error messages » Email already exists

The email is already i use. RESOLUTION: Use another email.

Azure AD

Printix Administrator » Authentication page » Azure AD

On the Azure AD tab you can enable and configure Azure authentication. You just need a user account in Azure AD to configure Azure AD integration. See also: How to enable Azure authentication How to accept Printix for all users How to add guest users to Azure…

How to sign in

How to » How to sign in

If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account. If you see Sign in with Google, select this and sign in with your G Suite account (not @gmail.com). If you registered with your email address, then select Sign…

How to setup Power BI

How to » How to setup Power BI

You can use Microsoft Power BI Desktop with the Printix Power BI solution to get insights about your print usage, printers, print queues and much more. Install Power BI Desktop. Download the Printix Power BI Desktop file. Connect to your extracted Printix…

HP universal print driver

Print drivers » Universal print drivers » HP universal print driver

The HP Universal Print Driver (UPD) is available for: PCL5 Print driver name: HP Universal Printing PCL5 PCL6 Print driver name: HP Universal Printing PCL6 PostScript Print driver name: HP Universal Printing PS *Install the HP Universal Print Driver in…

Kyocera classic universal print driver

Print drivers » Universal print drivers » Kyocera classic universal print driver

The Kyocera classic universal print driver is available for: PCL 5 Print driver name: Kyocera classic universaldriver PCL 6 Print driver name: Kyocera classic universaldriver PCL6 KPDL (Kyocera’s version of PostScript) Print driver name: Kyocera classic…

How to enable printing via the cloud

How to » How to enable printing via the cloud

Normally, for printing to work, a user’s computer must be on the same company network as the printer. By enabling printing via the cloud, users can print to this printer while they are on another company network. Open the Print queue properties page. Check…

How to test conversion of print queues on a single computer

How to » How to test conversion of print queues on a single computer

Before you enable this on a larger scale, you can test conversion of print queues on a single computer. At conversion the port settings are modified to use an Internet Port and allow print via Printix. Network printers are converted if they are setup with a Standard…

Why are there additional print queues?

FAQ » Why are there additional print queues?

You have setup print queues, and made them Active, so users can add these via the Printix Client. You have then deployed Printix Client on more computers, and suddenly new print queues starts to be listed in Printix Administrator. When you for example look at the ASD…

Firewall blocks download of print driver

Troubleshooting » Add printer issues » Firewall blocks download of print driver

If Printix Client has issues adding a print queue on a Windows computer, it may be that a firewall has prevented the download of the print driver from the Printix driver store (https://drivers.printix.net/). The print driver is downloaded as ZIP file into the folder:…

Computer properties

Printix Administrator » Computers page » Computer properties

On the Setup tab you can view the properties of the computer. Additional tabs: Print queues Tasks Diagnostics History Info Version The version number of the Printix Client running on the computer. Address The addresses of the…

Self-registration

Printix Administrator » Authentication page » Self-registration

On the Self-registration tab you can add approved email domains. See also: How to enable self-registration How to deploy Printix Client Settings Email must end with To prevent unauthorized users from registering, the last part of their email address must…

Settings page

Printix Administrator » Settings page

To get here: Select Menu , Settings Additional tabs: Secure print Cloud storage Analytics Mobile print SNMP Deletion Mark documents for deletion after Recommended default is 1 day. The maximum is 7 days. Documents can be reprinted until…

See what’s printing

Printix Client » See what’s printing

Open Printix Client to see the menu. Select See what’s printing. Documents will only be visible for a short period of time, unless they are queued behind other documents or if they are waiting for the printer to become available. Printer The name of the…

The submitted document does not appear in Printix App

Troubleshooting » Print issues » The submitted document does not appear in Printix App

In Printix Client and Printix App look at who is listed as Signed in as, and verify that it is the same user. RESOLUTION: Sign in as the same user in Printix Client and Printix App.

Next steps

Getting started » Next steps

Visit the topic below that best suits your current environment and cloud needs: Start a trial on a computer Install and evaluate on a computer through hands-on experience. Migrate print server to Printix Cloud Copy the existing print infrastructure to the…

How to print in black by default

How to » How to print in black by default

The Dashboard shows the percentage of pages Printed in black for the selected period. The numbers are based on meter readings Printix Client collects from the printers registered in Printix. You can Improve cost savings by making the print driver print in black by…

How to add users

How to » How to add users

Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Azure authentication User must have a Microsoft work or school account. Azure AD guest users, also known as Azure Active…

Understanding networks

Getting started » Understanding networks

Consider a company with two sites (Amsterdam and Berlin) with separate networks. There is no routing between the two, that is, from Amsterdam you cannot reach (ping) a printer in Berlin and vice versa. Teach Printix about networks so it can filter what printers are…

Konica Minolta universal print driver

Print drivers » Universal print drivers » Konica Minolta universal print driver

The Konica Minolta universal print driver is available for: PCL Print driver name: KONICA MINOLTA Universal PCL PostScript Print driver name: KONICA MINOLTA Universal PS Language support: Uploaded with print driver. Need additional languages? Install the print…

Features

Introduction » Features

Printix Cloud Print Management Service Make printing part of your cloud-first strategy. Say goodbye to print servers and hello to an automated print infrastructure. Printix supports Single Sign-On with Microsoft Azure AD and can be deployed with Microsoft Intune. Our…

Roles

Roles

!Site manager is coming functionality. Contact us if you have questions or input. Last modified: 2019/11/13 See what functions you can perform based on your role: System manager Site manager User Printix Administrator Sign in …

No printer port selected on Windows

Error messages » No printer port selected on Windows

On a Windows computer, when you open the Printer properties dialog, and select the Ports tab, the Printix printer does not have a selected Internet port. RESOLUTION: Enable Internet Printing Client on the computer. When Printix Client is installed it should…

Networks page

Printix Administrator » Networks page

To get here: Select Menu , Networks Lists the Networks Select Network name or select and Modify to open Network properties. Select a network and select Modify at the bottom of the screen. Check Show only unknown networks to list unknown…

How to enable print later

How to » How to enable print later

The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the Secure…

How to print 2-sided by default

How to » How to print 2-sided by default

The Dashboard shows the percentage of pages Printed 2-sided for the selected period. 2-sided printing is also known as: Duplex, Double-sided, and Front-and-back. The numbers are based on meter readings Printix Client collects from the printers registered in…

How to search for printers

How to » How to search for printers

Use Search to find printers. Search for printers in Printix Administrator Open the Printers page. Select Search Enter printer ID, name, location or address. Uppercase and lowercase letters are treated the same. Search for printers in Printix Client Open…

How to open Printix Administrator

How to » How to open Printix Administrator

There are multiple ways in which you can open Printix Administrator on your computer, tablet and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…

No printers to add

Error messages » No printers to add

Printix Client reports: No printers to add RESOLUTION user: Your computer may be on an Unknown network (the Printix Client icon will have a yellow dot ). Try add a printer when you are back on an known network. Alternatively contact your administrator. RESOLUTION…

How to add a new print driver configuration on Mac

How to » How to add a new print driver configuration on Mac

Instead of using the print driver’s factory default settings you can add your own print driver configuration. When the printer is added on the user’s computer the configuration is added as well. That way, the user does not have to make these configuration…

How to automatically add and remove print queues

How to » How to automatically add and remove print queues

On the Print queues page select individual print queues and select Modify. Check Add print queue automatically to add the selected print queues automatically on users’ computers running Printix Client. Only available if the print queue is Active. Print…

Fetching data

Error messages » Printer registration issues » Fetching data

Trying to fetch data from the printer or Printix Client is trying to contact Printix Cloud. RESOLUTION: Wait until data has been fetched. Please submit a support request if it keeps happening.

Discover printers does not find printer

Error messages » Printer registration issues » Discover printers does not find printer

A Discover printers does not add the printer as expected. Is the printer powered on? Is the printer connected to the network? Is the printer on a different subnet than the computer doing the discovery. Please add a printer from that subnet manually and then do a…

Found no printers compatible with your computer

Error messages » Found no printers compatible with your computer

No printers are listed in Printix Client. RESOLUTION user: If a yellow dot is shown on the Printix Client icon it could be that your computer is on an unknown network, probably because your are at home or travelling. Try again when your are at work. Otherwise…

How to stop and start Printix Service

How to » How to stop and start Printix Service

Windows Select Windows Key+R to open Run. Type: services.msc, and select OK. Right-click Printix Service. Depending on what you want to do, select Stop or Start. *On Windows Printix Client (PrintixClient.exe) will restart the Printix Service…

Print queue properties

Printix Administrator » Print queues page » Print queue properties

To get here: Open the Print queues page or the Printers page to view the print queues. Select a print queue. On the Setup tab you can modify the properties of the print queue. Additional tabs: Groups Drivers Computers Modify properties for…

Secure print

Printix Administrator » Settings page » Secure print

On the Secure print tab you can enable and configure the print methods: Print later and Print anywhere. To get here: Select Menu , Settings Select the Secure print tab. Secure print Enable secure print Users can choose to print securely and wait to…

Are documents printed in the order they were submitted?

FAQ » Are documents printed in the order they were submitted?

Whether documents are printed in the order they were submitted/released depends on how you are printing via Printix. Documents printed directly to the printer When you select Print in the application, the application starts to process the document, then sends it to…

Sign in is not automatic first time on Azure AD domain joined computer

Troubleshooting » Sign in issues » Sign in is not automatic first time on Azure AD domain joined computer

Sign in to Printix Client is automatic on Azure AD domain joined Windows 10 (version 1607 or later) computers. Works with Windows 10 editions: Pro, Enterprise and Education. Microsoft does not support Azure AD Join on the Windows 10 Home edition. However, if you have…

Security and data protection

Introduction » Security and data protection

In order to allow you to manage your printers and offer our Printix Cloud Print Management Service, we register necessary information. This is typically the information you can see either directly or in a processed format in Printix Administrator. Printix meets the…

Subscription page

Printix Administrator » Subscription page

*You can pay by credit card, or contact us to enquire about an invoicing option/annual payment by credit card or bank transfer (no cheques). To get here: Select Menu , Subscription On the Billing tab you can manage your subscription. Additional…

Printer registration issues

Error messages » Printer registration issues

For troubleshooting steps please refer to: Discover printers does not find printer No Printix Client acts as proxy on this network Not responding This is not a printer Missing printer information Missing print driver Fetching data Unknown model name Unknown…

Print issues

Troubleshooting » Print issues

When I want to release a document it says: Document is unavailable When I release a document it says: Working on it The submitted document does not appear in Printix App Printix App says: Document release is not possible at the moment due to system…

How to add Google Cloud Storage

How to » How to add Google Cloud Storage

Enable storage of pending documents in your secure cloud storage. That way, the user’s computer does not need to be online to release print later and print anywhere documents. However, a Printix Client still needs to be online on the printer’s network to…

How to get Windows logs

How to » How to get Windows logs

In connection with advanced troubleshooting you may be advised to access and supply the below logs from Windows. Windows System logs Windows Application logs Windows PrintService logs Printix Client logs Create dump file of PrintixService.exe How to get the…

Cloud storage

Printix Administrator » Settings page » Cloud storage

Enable storage of pending documents in your secure cloud storage. That way, the user’s computer does not need to be online to release print later and print anywhere documents. However, a Printix Client still needs to be online on the printer’s network…

Error messages

Error messages

An error occurred Connecting to service Email already exists Email domain is not allowed Email invite has already been used or is expired Fetching data Found no printers compatible with your computer ID provider not found ID provider does not…

No connection to Active Directory server

Error messages » No connection to Active Directory server

You can not sign in with your network username and password. RESOLUTION user: Contact your administrator. RESOLUTION administrator: Check Active Directory authentication settings. A computer with Printix Client must be online on Network1, otherwise the…

How to

How to

How to section is also in: Printix User Manual Sign in How to sign in How to reset password How to change language How to change who receives subscription emails How to open Printix Administrator How to open Printix Client Printers, print queues and print…

Printer properties

Printix Administrator » Printers page » Printer properties

On the Setup tab you can modify the properties of the printer. Additional tabs: Print queues Diagnostics History Modify printer name In Printer name select the Modify icon. In the Modify printer name dialog edit the Printer name or select from the…

How to see what happened

How to » How to see what happened

System Select Menu , History Printer See what printed on the printer and what changes were made to the printer. Open the Printers page. Select the printer and select Modify. Select the History tab. User See what the user did and what changes were made…

Print drivers

Print drivers

Printix maintains a global driver store with Windows and macOS print drivers. When users start to use Printix Client, it will automatically upload print drivers and put them in your Printix driver store. If there is no dedicated print driver for a particular printer,…

User

Roles » User

As a User you can print with Printix. Printing As User you can not sign in to Printix Administrator.

Sign in page is blank or says: JavaScript support is required by this page

Troubleshooting » Sign in issues » Sign in page is blank or says: JavaScript support is required by this page

The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST…

How to create print queues

How to » How to create print queues

On the Printer properties page select the Print queues tab. Select Create print queue In the Create print queue dialog enter Print queue name. Should not contain the characters ‘\’ or ‘,’. Must be unique for the printer.…

Components

Introduction » Components

Printix Cloud Print Management Service is made up of these components: Printix Cloud Handles authorization, configuration data and most of the business logic. Communicates securely with the other components via HTTPS. Printix Administrator Centrally…

Dashboard page

Printix Administrator » Dashboard page

Dashboard gives you an overview with status and graphs for print activity, pages printed in black, pages printed 2-sided, and secure printed pages. System status Lists the number of: Printers Users Computers Unregistered printers Suggestions Learn…

How to add Azure Blob Storage

How to » How to add Azure Blob Storage

Enable storage of pending documents in your secure cloud storage. That way, the user’s computer does not need to be online to release print later and print anywhere documents. However, a Printix Client still needs to be online on the printer’s network to…

Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’

Troubleshooting » Sign in issues » Sign in page is missing Sign in buttons and menu icon is represented by the letter ‘m’

The Printix Client Sign in page is a web page presented by the Windows Embedded web browser. If the Security settings for the Microsoft web browser (Edge or Internet Explorer) are configured in a special way it may prevent the page from working. Internet Explorer MUST…

Implementation guide

Getting started » Implementation guide

To guide you through the implementation of our Printix Cloud Print Management Service, we suggest you consider the below phases and examples. Implementation phases Evaluation, Proof of Concept, Implementation, and Go live Printix Implementation…

Computers page

Printix Administrator » Computers page

Lists the Computers Select computer’s Hostname or select and Modify to open Computer properties. Select the computer’s number of Tasks to see the list of tasks for the computer. Select a computer and select Modify at the bottom of the…

Windows requirements

Introduction » Requirements » Windows requirements

Any Internet connected Windows computer capable of running: Windows 10 Windows 8.1 (End of support 2023-01-10) Windows 8 (End of support 2023-01-10) Windows 7 (End of support 2020-01-14) Windows Server 2019 Windows Server 2016 Windows Server 2012…

How to enable processing of PDF documents

How to » How to enable processing of PDF documents

Normally, if the destination printer supports PDF, documents printed through Printix for Chromebook, printed from phone or tablet (Mobile print) and print anywhere documents, are sent as PDF data to the printer. Check Process PDF to force the PDF data to be processed…

How to change language

How to » How to change language

The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…

Print queues

Printix Administrator » Printers page » Printer properties » Print queues

To get here: Open the Printers page to view the print queues. Select Print queues Lists the printer’s Print queues Select print queue’s Name, or select and Modify to open Print queue properties. Select individual print queues and select…

No connection to Azure AD

Error messages » No connection to Azure AD

You can not sign in with your Microsoft work or school account. RESOLUTION user: Contact your administrator. RESOLUTION administrator: Check Azure authentication settings.

Chrome requirements

Introduction » Requirements » Chrome requirements

Printix for Chromebook can run on these Internet connected devices: Chromebook running: Google Chrome version 63 or later. Computer (Windows, macOS or Linux) with Chrome browser.

Legal documents

Printix Administrator » Subscription page » Legal documents

On the Legal documents tab you can accept and access legal documents. Data Processing Agreement Terms of Service (eula, end-user license agreement) Privacy Policy

Print queues page

Printix Administrator » Print queues page

Lists the Print queues Select Print queue name, ID or select and Modify to open the Print queue properties page. Select the print queue’s number of Computers to see the list of computers that has the print queue installed. Select individual print…

Managed print queues

Printix Client » Managed print queues

Print queues managed by Printix (and thereby printing through Printix) has the following characteristics: Windows Printer name can not be changed and will typically include the three-letter printer ID. Port is an Internet Port and can not be changed and the…

How to change who receives subscription emails

How to » How to change who receives subscription emails

Invoices and payment information are by default sent to the email address of the first registered user. However, in Fiance email, you can change this. Open Printix Administrator. Select Menu , Subscription Enter a Finance email. Select…

What if the Internet connection is lost?

FAQ » What if the Internet connection is lost?

Without an Internet connection you are temporarily unable to: Sign in to Printix Administrator. Configure Printix and manage printers with Printix Administrator. Access this manual As long as users remain signed in and keep their computer powered on, they can…

Printers page

Printix Administrator » Printers page

Lists the Printers Select printer’s Printer name, ID or select and Modify to open the Printer properties page. Select the printer’s number (2) of Queues or select and Queues to toggle the view of print queues. Select individual printers and…

How to submit a support request

How to » How to submit a support request

Before you submit a support request, you may want to read Troubleshooting or watch this video: Open the Support page Fill out the form. To help us investigate and hopefully reproduce the issue, we urge you to include as much detail as possible, such…

How to increase secure printing

How to » How to increase secure printing

The Dashboard shows the percentage of pages for the selected period that have been released or reprinted from the Printix App by users from their phone, tablet or computer. You can Improve document security and cost savings by increasing the percentage of…

How to add an unknown network to a network

How to » How to add an unknown network to a network

Open the Networks page. Check Show only unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. If there are many unknown networks you can Add a gateway from the computer properties page. Select…

SNMP configuration page

Printix Administrator » Settings page » SNMP » SNMP configuration page

On the Setup tab you can see the Printers that uses the SNMP configuration, and you can Modify, Distribute and Delete the SNMP configuration. Modify Under SNMP configuration select Configure and select Modify Make your modifications and select…

Authentication page

Printix Administrator » Authentication page

To get here: Select Menu , Authentication *You can always Invite users via email. Enable one or more of these authentication methods and thereby offer users a bit of self-service so you do not have to invite them. Azure AD On the Azure AD tab you can…

History

Printix Administrator » Users page » User properties » History

On the History tab you can see what changes were made to the user. Select Search. Advanced search: Select the number of items to Show. Select Date. Choose From date and time. Choose To date and time. Select Apply. Select Search.

How to change the role of a user

How to » How to change the role of a user

As System manager you can change the role of all other users. Open the Users page. Select the user and select Modify. On the Setup tab select the role and select Save. An email is sent to the user when the role is changed. *The user will have to sign in after…

How to remove printers

How to » How to remove printers

If you no longer use a printer, you can delete it from your list of printers. Windows Open Control Panel and select Devices and Printers. Select the printer and select Remove device. Mac Select Apple menu , System Preferences…, then select Printers &…

Gateway properties

Printix Administrator » Networks page » Gateway properties

To get here: Open the Networks page. Check Show only unknown networks. If there are no computers on unknown networks, it will say: No computers on unknown networks. Select a gateway. On the Setup tab you can select a network the gateway should be added…

Missing printer information

Error messages » Printer registration issues » Missing printer information

Unable to get any information from the printer. Has SNMP been disabled on the printer? Is the communication blocked by a firewall? RESOLUTION: Check the above and try again. It is recommended to restart the printer after having made changes to its SNMP…

History

Printix Administrator » Printers page » Printer properties » History

On the History tab you can see what printed on the printer and what changes were made to the printer. Select Search. Advanced search: Select the number of items to Show. Select Date. Choose From date and time. Choose To date and time. Select Apply. Select…

Unknown model name

Error messages » Printer registration issues » Unknown model name

Unable to get model name from the printer. Has SNMP been disabled on the printer? Is the communication blocked by a firewall? RESOLUTION: Check the above and try again. It is recommended to restart the printer after having made changes to its SNMP configuration.…

Groups

Groups

Groups can be used to control access to printers and deploy printers based on users’ group membership. How to work with groups About groups Exclusive access examples How to work with groups How to enable Azure AD groups How to enable Google groups How…

Product Support

Product Support

In Product Support (support.printix.net) you can Search for information and explore the sections: Changelog Videos FAQ If you Sign in you can: Select Follow and be notified by email when there are new articles in for example these…

Google

Printix Administrator » Authentication page » Google

On the Google tab you can enable and configure Google authentication. See also: How to enable Google authentication How to enable Google groups Printix for Chromebook Settings Check Enable Google authentication. Select Connect. On the Google Sign in…

Groups

Printix Administrator » Print queues page » Print queue properties » Groups

On the Groups tab you can add the groups the print queue should be a member of. Only available if groups (Azure AD or Google) are enabled. Add groups Select Add groups to add groups. Exclusive access A print queue that has Exclusive access checked for…

How to print from Chrome

Printix for Chromebook » How to print from Chrome

*You must be signed in to the Chrome browser with your G Suite account (john.smith@acme.com). Open the item you want to print in the Google Chrome browser. Select Print on the menu (or select Ctrl+P). Select Change… In the Select destination dialog select…

Invoice

Printix Administrator » Subscription page » Invoice

List of Invoices. Select Menu , Subscription Select the Invoice tab. Select invoice ID to open the invoice. *If the browser’s pop-up blocker prevents the invoice from opening, you may have to select Allow to see the invoice. In the above example…

How to add a printer

Printix Configurator » How to add a printer

The below process can be used to add a label printer that is connected via USB to for example a D-Link print server. In case the D-Link print server is using the LPR protocol, and the print queue name used to reach the specific USB port on the D-Link print…

User properties

Printix Administrator » Users page » User properties

On the Setup tab you can modify the role of the user. Select Role and thereby what functions the user can perform: Select Save at the bottom of the screen. An email is sent to the user. *You will be signed out of Printix Administrator if your own role is…

Lexmark universal print driver

Print drivers » Universal print drivers » Lexmark universal print driver

The Lexmark universal print driver v2 supports more than 60 printer models and is available for: PCL 5 Print driver name: Lexmark Universal v2 PCL XL Print driver name: Lexmark Universal v2 XL PostScript Level 3 Print driver name: Lexmark Universal v2…

How to enable Google groups

How to » How to enable Google groups

If you have enabled Google authentication you can use Google groups to deploy and control access to printers based on users’ group membership. You must have a G Suite administrator account. *Nested groups are not supported. On the Authentication page…

Data light on the printer flashes, but nothing is printed

Troubleshooting » Print issues » Data light on the printer flashes, but nothing is printed

This can happen if you are trying to release a print anywhere document to a printer that has been registered as supporting PDF, but in reality it does not support PDF printing. This has been reported for some Konica Minolta printers, such as KONICA MINOLTA C652…

Analytics

Printix Administrator » Settings page » Analytics

On the Analytics tab you can configure access to data for analysis and reporting. Data can be extracted into your own database or you can choose to access it from Printix Cloud. Data can be viewed and analyzed with Printix Power BI solution or a tool of your…

How to enable self-registration

How to » How to enable self-registration

Enable this to allow users to self-register using their work email address. On the Authentication page select the Self-registration tab. Check Enable self-registration. Select Add email domain? to enter additional email domains. Do NOT add email domains like…

How to get Printix for Chromebook logs

Printix for Chromebook » How to get Printix for Chromebook logs

If advised to do so, you follow these instructions and submit to support. Open Chrome and enter chrome://extensions and press Enter. Enable Developer mode in the top right corner. In the Printix extension select background page. In the new DevTools…

Ricoh universal print driver

Print drivers » Universal print drivers » Ricoh universal print driver

The Ricoh universal print driver is available for: PCL6 Print driver name: RICOH PCL6 UniversalDriver or PCL6 Driver for Universal Print. PostScript Print driver name: RICOH PS UniversalDriver or PS Driver for Universal Print. *Instructions should also be…

How to give a printer a static IP address

How to » How to give a printer a static IP address

If a printer’s IP address is not static, the IP address may eventually be changed by your DHCP server. The IP address may change after the printer has been to sleep, been powered off, or disconnected from the network. How quickly it happens depends on the lease…

How to enable mobile print

How to » How to enable mobile print

Enable mobile print Check the requirements. Enable mobile print. See also: How to print from Android phone and tablet. How to print from iPhone and iPad. How to get your AirPrint password. Troubleshooting. How to print from Android phone and…

How to scan QR codes

How to » How to scan QR codes

Printix App for Android and iOS/iPadOS Open the native Printix App on your phone or tablet. To print all matching documents (anywhere and later), select the QR code icon at the top of the page. To print selected documents (anywhere or later) you can A) Select…

How to setup analytics

How to » How to setup analytics

Setup analytics to get insights into your Printix managed print environment. This is how you set it up: Extract data collected by Printix into a SQL database. The database can either be: A Printix database in Printix Cloud. An own database (Azure…

How to add a gateway to an existing network

Printix Configurator » How to add a gateway to an existing network

Sign in to Printix Configurator. You must have the role as System manager. Select Networks to configure networks. Select Add. You can also create a CSV file. The CSV file MUST be semi-colon (;) separated. In the Network properties dialog: Enter Network name.…

How to enable Azure AD groups

How to » How to enable Azure AD groups

If you have enabled Azure authentication you can use Azure AD groups to deploy and control access to printers based on users’ group membership. You must have the role as global admin in Azure AD to synchronize groups. *Nested groups are not supported. On…

HP DesignJet universal print driver

Print drivers » Universal print drivers » HP DesignJet universal print driver

The HP DesignJet Universal Print Driver is available for: HPGL Print driver name: HP DesignJet Universal Print Driver HPGL Configuration In Printix Administrator you can Add a new print driver configuration. The temporary printer’s Printer properties…

Support page

Printix Administrator » Support page

To get here: Select Menu , Support How to get support Fill out the form. To help us investigate and hopefully reproduce the issue, we urge you to include as much detail as possible, such as: The name of the involved user, computer, printer and print…

Why subscribe to Printix?

FAQ » Why subscribe to Printix?

Subscribing to Printix Cloud Print Management Service allows you to remove print servers, improve efficiency and reduce costs. Plus you also get flexible, secure and mobile printing. Automated print infrastructure Automate print driver and queue management and…

How to deploy Printix for Chromebook

Printix for Chromebook » How to deploy Printix for Chromebook

Sign in to the Google Admin console (admin.google.com). Sign in using your administrator account (does not end in @gmail.com). From the Admin console dashboard, select Device management. On the left, select Chrome management. Select App management. Select…

SNMP

Printix Administrator » Settings page » SNMP

On the SNMP tab you can add, modify and delete SNMP configurations. SNMP is only used to get/read information from printers. No set/write SNMP operations are preformed. To get here: Select Menu , Settings Select the SNMP tab. See also: How to add a…

Site manager

Roles » Site manager

!Site manager coming functionality. Contact us if you have questions or input. Last modified: 2019/11/13 As Site manager you can sign in to Printix Administrator and will have management access to the sites you have rights to. Refer to the sections below to see the…

How to distribute SNMP configuration

How to » How to distribute SNMP configuration

*The Distribute function is coming. Instead you can modify printer properties of multiple printers. Open the SNMP configuration page. You can do this as follows: On the Settings page, select the SNMP tab, and under SNMP configurations select the Name of the…

Canon generic print driver

Print drivers » Universal print drivers » Canon generic print driver

The Canon generic print driver is available for: PCL6 Print driver name: Canon Generic PCL6 Driver PostScript Print driver name: Canon Generic PS3 Driver UFR II Print driver name: Canon Generic UFR II Driver Language support: All (+23) languages within the…

How to enable print anywhere

How to » How to enable print anywhere

The perfect choice if you need to print confidential documents with finishing options and want to ensure your documents print exactly as you expect them to. The document can be released to the printer it was printed to. Select Menu , Settings Select the…

How to print printer ID sign

How to » How to print printer ID sign

The printer ID sign makes it easy to identify the physical printer. By scanning the QR code you can open Printix App and select the printer in one go. All Printix printers gets a unique three-letter ID, also known as, the printer ID. If you want customized printer ID…

How to work with sites

How to » How to work with sites

!Sites is coming functionality. Contact us if you have questions or input. Last modified: 2019/11/15 By optionally creating Sites you can: Delegate management tasks to the IT personnel at the local site Administrators with the role Site manager can manage…

How to add guest users to Azure AD

How to » How to add guest users to Azure AD

Printix support guest printing, that is, you can allow a guest, that is, a user that is not a member of your organization, to print via Printix, including secure print and mobile print. Open a new browser window and sign in to Microsoft Azure…

How to add a SNMPv3 configuration

How to » How to add a SNMPv3 configuration

Select Menu , Settings Select the SNMP tab. Select Version 3. In Configuration name enter a name for the configuration. In Username enter the SNMP username exactly as it is on the printers. Select Security level for communication: No authentication…

Printix Administrator

Printix Administrator

Printix Administrator is used to configure Printix and manage your printers. Only administrators can Sign in in to Printix Administrator. News If visible, select the News icon to see a short news description. Select Learn more to open the latest…

Printix App

Printix App

Printix App is used to release, print and delete documents. Printix App is available as a web app that runs in a web browser, and as a native app: Printix App for Android Printix App for iOS/iPadOS Compared to the web app, the native app offers these…

Device setup in progress

Troubleshooting » Add printer issues » Device setup in progress

On Windows when you open Control Panel and Devices and Printers your newly added printer is shown as installed, but the status is stuck in: Device setup in progress. You may also experience that the printer is listed under Unspecified devices. Despite this the printer…

Toshiba universal print driver

Print drivers » Universal print drivers » Toshiba universal print driver

The Toshiba universal print driver is available for: PCL Print driver name: Toshiba Universal Printer 2 PostScript Print driver name: Toshiba Universal PS3 Configuration In Printix Administrator you can Add a new print driver configuration. The temporary…

How to add a network

How to » How to add a network

Open the Networks page. Select Add network In the Add a new network dialog enter Network name. Select OK. Next you need to select the gateway (and thereby the computers) that should be part of the network. Check Show only unknown networks. If there are…

How to scan NFC tag

How to » How to scan NFC tag

Open the native Printix App on your phone. Android Most Android phones support NFC. iOS Apple iPhone 7 and above with iOS 11 or later can be used to scan NFC tag. To print all matching documents (anywhere and later), select the NFC tag icon at the…

How to interact with the Printix Power BI report

How to » How to interact with the Printix Power BI report

Once you have setup analytics, the Printix Power BI report provides a multi-perspective view into your Printix managed print environment. *Try this interactive Power BI demo report. The report has 15 pages (or tabs): About the report Overview Printers –…

About Printix

Introduction » About Printix

We believe in listening to you and keeping things simple. We want to take printing from rocket science to automated and easy. This is why we founded printix.net ApS, an independent Danish private limited company. Our headquarters are in Copenhagen, Denmark. Some of us…

How to publish to Power BI on the web

How to » How to publish to Power BI on the web

If your organization is using Power BI service, you can Publish reports to the Power BI service and setup Scheduled refresh. Open Power BI Desktop. On the File menu select Publish, and then select Publish to Power BI. Select Save. In the Publish to Power BI…

Unregistered printers page

Printix Administrator » Printers page » Unregistered printers page

Printers that fail to register will appear on this page. Open Printers page. Select Unregistered printers. Select a printer and select Diagnose at the bottom of the screen. Or select and Diagnose. If asked, then in Network select the Modify icon to select…

Xerox global print driver

Print drivers » Universal print drivers » Xerox global print driver

The Xerox global print driver (X-GPD) is available for: PCL 5 Print driver name: Xerox Global Print Driver PCL 5 PCL 6 Print driver name: Xerox Global Print Driver PCL 6 PostScript Print driver name: Xerox Global Print Driver PS Language support: All…

How to add groups to a print queue

How to » How to add groups to a print queue

Open the Print queue properties page. Select the Groups tab. Only available if groups (Azure AD or Google) are enabled. Select Add groups to add groups. Check Show all to show all groups, including those that have not been added to a print…

How to distribute print queue configuration

How to » How to distribute print queue configuration

If you have a lot of printers of the same model and need to make the same configuration change on all of them, you can save time with Distribute print queue configuration. The destination print queues will be setup with same print drivers and print driver…

Why are printers named ASD, BNM, … ?

FAQ » Why are printers named ASD, BNM, … ?

All Printix printers gets a unique three-letter ID, also known as, the printer ID. This makes it efficient to search for printers and easy to identify the printers. Search for printer is efficient If Printix manage 26 or fewer printers you only have to enter…

Printix Configurator

Printix Configurator

Printix Configurator for Windows can be used to initially configure Printix for customers with multiple locations (networks) and already deployed printers. Printix Configurator will offer to update itself to the latest approved version. Networks Point to a CSV…

How to merge networks

How to » How to merge networks

If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Change printers on the network Network2 to be on the…

How to configure anywhere print queue to use universal print driver

How to » How to configure anywhere print queue to use universal print driver

If you have a homogeneous printer fleet, you can choose to change the print driver for the Printix Anywhere print queue to a universal print driver that supports your registered printers. By default the Printix Anywhere print queue sends data to the printer as PDF…

Drivers

Printix Administrator » Print queues page » Print queue properties » Drivers

On the Drivers tab you can see the list of print drivers. Check Show all to show drivers for all Windows and macOS editions. Select System, Print driver, or select and Change print driver Select and Lock selection of print driver or Automatic selection…