Menu on Windows

Open Printix Client to see the menu:

  • Release and print documents…
    Open Printix App in a web browser.
  • Preferred print method: Print
    Prints your document directly to the selected printer. Not available if Print later is disabled.
  • Preferred print method: Print later
    Stores the printed document until you release the document via your smartphone, tablet or computer. Not available if Print later is disabled.
  • Ask me to select print method at every print
    Check this to have the Select print method dialog pop up every time you print. Not available if Print later is disabled.
  • Show print notification
    Check this to show Print notification popup every time you print.
  • Help
    Open User Manual in a web browser.
  • Sign in
    Sign in is required first time. If you are already signed in it will show your name. Example: Sign in as another user (Signed in as John Smith)

How to see diagnostics

  • A yellow dot is shown on the Printix Client icon when the Printix Client is on an Unknown network or if the Connection failed to the Internet/Printix Cloud.
  • The Printix Client has a hidden Diagnostics menu you can click to see:
    • Tenant. Your Printix home (acme.printix.net) and your id (cbfce0b5-da2a-4cb6-b7f7-a04ee31cac90)
    • Version. The version of the Printix Client software.
    • Printers. Number of Printix print queues and print queues in total.

Access the hidden Diagnostics via the client menu:

Windows

  1. Press and hold the Ctrl key and open the client menu.
  2. Help is toggled to Diagnostics.
  3. Click Diagnostics.

Mac

  1. Open the client menu.
  2. Press the Option key to toggle Help to Diagnostics. On a Windows keyboard the Alt key corresponds to the Option key.
  3. Click Diagnostics.

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
Printix Help Center

Post Comment