14.4. What if the Internet connection is lost?

Without an Internet connection you are temporarily unable to:

• Sign in to Printix Administrator.
• Configure Printix and manage printers with Printix Administrator.
• Access this manual.
• Users can not print Via the cloud, Mobile print, and Chrome print.
  See also: Which documents go via the cloud?

As long as users remain signed in and keep their computer powered on, they can still:

• Print directly to printers on the network.
  To print in offline mode, the following conditions must be fulfilled:
  • The setting Allow direct print if offline must be selected.
  • The Printix Client and the target printer must be on the same network.
• Print to a Printix Anywhere print queue, but they can not release any documents.
  • The Printix Client displays the message Printix is currently offline. Your document {file name} can be released when Printix is online again.
  • With Printix Client version 1.3.1286.0 or later Printix Client will offer users to select a different printer after displaying the message: Printix is currently offline. You cannot release your document from Printix Anywhere until Printix is online again. Consider printing your document now by selecting a different printer. The printers to select from are those that are on the same network as your computer AND you have previously released to.
    • If you select Printix Anywhere, your document can only be released when the Internet connection is restored. Alternatively, you can print your document immediately at another printer that is listed.
• Print later, but they can not release any documents.
  • The Printix Client displays the message Printix is currently offline. If you select Print later, you can only release your document when Printix is online again, and it prompts you to print now or print later.
  • If you still decide to use Print later, your document can only be released when the Internet connection is restored. Alternatively, you can Print your document immediately at the printer you originally selected.

When the Internet connection is back, all functionality is working again and documents can be:

• Released
  Including any Print anywhere and Print later documents users submitted while the Internet connection was lost.
• Reprinted
  Including any documents users submitted with Print while the Internet connection was lost.