Last modified 2023/03/06.
What is the difference between Printix Go HP Workpath and Printix Go HP?
Printix Go HP Workpath launched in 2022 needs to be installed on the printer from HP Command Center, followed by a subsequent configuration to make it work with your Printix Home. The configuration is done from Printix Administrator by performing an installation of Printix Go. Printix Go HP launched in 2020 uses HP’s device layer in the Open Extensibility Platform (OXPd) and installation and configuration is handled solely within Printix Administrator.
Both HP platforms (Workpath and OXPd) are supported, but only one Printix Go must be installed on your HP printer. You may want to check list of supported card readers and cards. You can determine which platform is being used by the appearance of the Print icon on the printer’s touchscreen:
Printix Go HP Workpath has the Print icon in dark grey/white.
Printix Go HP has the Print icon in blue/white.
Requirements
- As a general rule, Printix Go supports HP printers and MFPs that run FutureSmart 5.4 firmware or later.
- HP documentation on: HP Enterprise, HP Managed – Update the printer firmware.
- HP documentation on: HP FutureSmart – Latest Firmware Versions.
- To support HP Workpath, some MFPs require installation of additional 2GB DIMM memory. Please refer to HP documentation on: HP Workpath compatible devices.
- If your model is not on the list, then visit HP Customer Support (support.hp.com), find your model and expand the Firmware section. The Firmware is typically named: FutureSmart Bundle Version…. If it is named differently, then it is not running FutureSmart.
- Printer administrator password must be set and cannot be blank.
- Printer’s DNS server must be configured.
- Computer with Printix Client version 1.3.1190 or later must be online on the printer’s network during installation and use of Printix Go.
- In addition to the required internet endpoints these must also be unblocked to allow Printix Go to communication to Printix Cloud (how to test):
- https://device-api.printix.net
- https://on-device-api.printix.net
- https://on-device-printer-sign-in.printix.net
- https://on-device-printer-release-documents.printix.net
- https://on-device-capture.printix.net
Next steps
Even if an HP printer supports both HP platforms (Workpath and OXPd) only one Printix Go must be installed. If required do an uninstall first.
- Verify that your printer is supported and has the required amount of memory.
- Enable the HP Workpath platform on the printer.
- Install Printix Go HP Workpath from HP Command Center.
- Install Printix Go. This will configure Printix Go to work with your Printix Home.
DISCLAIMER
We make all attempts to keep the product compatibility information current. However, we make no warranties, express or implied, with respect to printer vendor’s products or the interoperation with Printix Go.
HP LaserJet A4 MFPs
- HP Color LaserJet Flow E57540
- HP Color LaserJet Flow E67560
- HP Color LaserJet Flow E67660
- HP Color LaserJet Flow MFP M577
- HP Color LaserJet Flow MFP M578
- HP Color LaserJet Flow MFP M681
- HP Color LaserJet Flow MFP M682
- HP Color LaserJet Flow MFP M776
- HP Color LaserJet MFP E57540
- HP Color LaserJet MFP E67550
- HP Color LaserJet MFP E67650
- HP Color LaserJet MFP E78223
- HP Color LaserJet MFP E78228
- HP Color LaserJet MFP M577
- HP Color LaserJet MFP M578
- HP LaserJet MFP E62665
- HP LaserJet MFP E72425
- HP LaserJet MFP E72430
- HP LaserJet MFP M528
- HP LaserJet MFP M631
- HP LaserJet MFP M632
- HP LaserJet MFP M633
- HP LaserJet MFP M634
- HP LaserJet MFP M635
- HP LaserJet MFP M636
HP PageWide A4 MFPs
- HP PageWide Color Flow E58650
- HP PageWide Color Flow MFP 586
- HP PageWide Color MFP 586
- HP PageWide Color MFP E58650
HP LaserJet A3 MFPs
- HP Color LaserJet Flow E77822
- HP Color LaserJet Flow E77825
- HP Color LaserJet Flow E77830
- HP Color LaserJet Flow E78323
- HP Color LaserJet Flow E78325
- HP Color LaserJet Flow E78330
- HP Color LaserJet Flow E87640
- HP Color LaserJet Flow E87650
- HP Color LaserJet Flow E87660
- HP Color LaserJet Managed MFP E78625
- HP Color LaserJet Managed MFP E78630
- HP Color LaserJet Managed MFP E78635
- HP Color LaserJet Managed MFP E87740
- HP Color LaserJet Managed MFP E87750
- HP Color LaserJet Managed MFP E87760
- HP Color LaserJet Managed MFP E87770
- HP Color LaserJet MFP E77822
- HP Color LaserJet MFP E77825
- HP Color LaserJet MFP E77830
- HP Color LaserJet MFP E78323
- HP Color LaserJet MFP E78325
- HP Color LaserJet MFP E78330
- HP Color LaserJet MFP E87640
- HP Color LaserJet MFP E87650
- HP Color LaserJet MFP E87660
- HP Color LaserJet MFP M681
- HP Color LaserJet MFP M776
- HP LaserJet Flow MFP E52645
- HP LaserJet Flow MFP E62565
- HP LaserJet Flow MFP E62575
- HP LaserJet Flow MFP E62665
- HP LaserJet Flow MFP E62675
- HP LaserJet Flow MFP E72525
- HP LaserJet Flow MFP E72530
- HP LaserJet Flow MFP E72535
- HP LaserJet Flow MFP E82540
- HP LaserJet Flow MFP E82550
- HP LaserJet Flow MFP E82560
- HP LaserJet Flow MFP M528
- HP LaserJet Flow MFP M631
- HP LaserJet Flow MFP M632
- HP LaserJet Flow MFP M633
- HP LaserJet Flow MFP M634
- HP LaserJet Flow MFP M635
- HP LaserJet Flow MFP M636
- HP LaserJet Managed MFP E73130
- HP LaserJet Managed MFP E73135
- HP LaserJet Managed MFP E73140
- HP LaserJet Managed MFP E82650
- HP LaserJet Managed MFP E82660
- HP LaserJet Managed MFP E82670
- HP LaserJet MFP E52645
- HP LaserJet MFP E62555
- HP LaserJet MFP E62565
- HP LaserJet MFP E62655
- HP LaserJet MFP E72525
- HP LaserJet MFP E72530
- HP LaserJet MFP E72535
- HP LaserJet MFP E82540
- HP LaserJet MFP E82550
- HP LaserJet MFP E82560
- HP PageWide Color MFP 774
- HP PageWide Color MFP 779
- HP PageWide Color MFP P77940
- HP PageWide Color MFP P77950
- HP PageWide Color MFP P77960
HP PageWide A3 MFPs
- HP PageWide Color Flow E77650
- HP PageWide Color Flow E77660
- HP PageWide Color Flow MFP 785
- HP PageWide Color MFP 780
- HP PageWide Color MFP E77650
- HP PageWide Color MFP E77660
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