Last modified 2024/03/27.

Requirements

  • As a general rule, Printix Go supports Xerox printers and MFPs that support Xerox EIP (Extensible Interface Platform) version 3.7 or later.
    • It is highly recommended to use the latest firmware version.
  • Printer’s date and time must match the local time.
  • Printer administrator password must be set and cannot be blank.
  • Printer’s DNS server must be configured.
  • Computer with Printix Client must be online on the printer’s network during installation and use of Printix Go.
  • The Sign in profile must reference a SNMPv1 configuration where the Set Community Name specified in the selected SNMPv1 configuration MUST match the Community Name Read/Write configured as part of SNMPv1/v2 on the printer.
  • TLS 1.2 must be enabled, and TLS 1.3 must be disabled on Xerox MFPs.
  • In addition to the required internet endpoints these must also be unblocked to allow Printix Go to communication to Printix Cloud (how to test):
    • https://device-api.printix.net
    • https://on-device-api.printix.net
    • https://on-device-printer-sign-in.printix.net
    • https://on-device-printer-release-documents.printix.net
    • https://on-device-capture.printix.net

Next steps

  1. Verify that your printer is supported.
  2. If you use a Xerox AltaLink printer, prepare the Xerox printer for Printix Go.
  3. Install Printix Go.

DISCLAIMER

We make all attempts to keep the product compatibility information current. However, we make no warranties, express or implied, with respect to printer vendor’s products or the interoperation with Printix Go.

MFPs

  • Xerox AltaLink B8045 / B8055 / B8065 / B8075 / B8090
  • Xerox AltaLink B8145 / B8155 / B8170
  • Xerox AltaLink C8030 / C8035 / C8045 / C8055 / C8070
  • Xerox AltaLink C8130 / C8135 / C8145 / C8155 / C8170
  • Xerox VersaLink B405
  • Xerox VersaLink B415
  • Xerox VersaLink B605
  • Xerox VersaLink B615
  • Xerox VersaLink B625
  • Xerox VersaLink B7030 / B7035
  • Xerox VersaLink B7125 / B7130 / B7135
  • Xerox VersaLink C415
  • Xerox VersaLink C505
  • Xerox VersaLink C605
  • Xerox VersaLink C625
  • Xerox VersaLink C7000 / C7020 / C7025 / C7030
  • Xerox VersaLink C7120 / C7125 / C7130

Printers

  • Xerox B410 *
  • Xerox C410 *
  • Xerox VersaLink B400
  • Xerox VersaLink B600
  • Xerox VersaLink B620
  • Xerox VersaLink C400
  • Xerox VersaLink C500
  • Xerox VersaLink C600
  • Xerox VersaLink C620
  • Xerox VersaLink C8000
  • Xerox VersaLink C9000

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